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Petco Animal Supplies

Posted: Jan 12, 2018 by    

Service from Petco store

Complaint Rating:  0 % with 1 votes
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Contact information:
Knoxville, Tennessee
United States
Sirs,

My husband and I visited a Petco store on January 7, 2017 to buy puppy food for the new addition to the household. While checking out the clerk had offered to do an in store purchase and have it delivered to our home. I agreed and made the purchase. After I put in all information for delivery the clerk was unable to get the FREE shipping code to work and offered a gift certificate for $5.00 to cover the shipping we had to pay for. We paid for the order and the clerk said it would be delivered in 2-5 days. It is now January 12th and I placed a call to Petco customer service to inquire about the order and they told me there was no order placed in the amount of $45.61. I then had to call our bank to make a dispute since the said amount was withdrawn from our bank account. The store address is 4908 Kingston Pike, TN. [protected]. Store number #1566.
Complaint comments Comments (0) Complaint country United States Complaint category Retail Stores

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Petco Animal Supplies Logo Petco Animal Supplies
Customer Care Service
Petco, 10850 Via Frontera
San Diego
California
United States - 92127
+1 877 738 6742
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