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The good, the bad, and the ugly - discover what customers are saying about Personal Account

Welcome to our customer reviews and complaints page for Personal Account. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Personal Account.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Personal Account's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Personal Account, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Personal Account. Your feedback is an important part of our community and will help others make informed decisions.

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11:16 am EST

Personal Account Unauthorised charge on my citibank card

Sribid team,
I've been charged on my credit card without consent on my scribd which is subscription was no longer valid. I would like to have my full refund towards user account [protected]@gmail.com. The debit has happened in Feb 2017 and I fail to understand why it has happened. Looking for a quick resolution on this subject. Please confirm when the resolution can be provided ?

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1:58 am EDT

Personal Account Termination of contract

I submitted all the documentation to terminate my contract on 28 June 2016 already, but it still hasn't been released. My two-year contract had ended, and technically I was on a month to month. Although I submitted everything, phoned the call centre SEVERAL times and are leaving daily messages online for them to call me, no-one has called me to explain what is going on. Each time I phone the call centre, they tell me "it has been escalated as urgent to a manager". Whenever I ask to speak to a manager, I am told "they are in a meeting". I really find this level of service unacceptable.

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3:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Personal Account Rude Cimb Staff- Jacky (lady)

CIMB- Seri Gombak, Selangor Branch.
CIMB Staff name: Jacky
She is rude and not attentive, bad telephone manner, use words "listen! listen! listen!"
she refuse to confirm answer question without verification, arogant and very rude to customer through phone.
She keep customer cheques forgot to call and bank in in her drawer for more than 2 weeks and it's a big amount. Returned cheques do not post out and very poor customer service provided and I have encounter for two times, she told me on the line that " you ask the courier person lah not me, how do I know?" After I consulted with the Asst. manager, the manager help to post out at once and I received the following day.
She is slow and 'chat' too much with customer... credit card application...
How CIMB manage her staff with such a bad manner?

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Sibusiso Ntumba D
Johannesburg, ZA
Jul 12, 2023 2:28 am EDT

My account was not debited has arranged..I have paid full amount manually for May and June month DD27/06/2023

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AUS86
, US
Nov 13, 2018 7:54 am EST

Today at 2:45 pm at Costco, in upper Marlboro, md I try to pay with my MasterCard credit and they denied me told me that they don't accept.
I have pay with the same card in Costco in laurel l, md with no problem.
Does different store have different procedures?
Cashier name Jessica

Thank you

J
J
julee koonce
,
Mar 28, 2008 4:10 am EDT

$11.95 was taken from my bank account without my authorization. I want this corrected immediately. I did not Authorize it, I did not receive anything for it and I do not want to receive anything for it. I want my money back. I do not know how you got my account information, and I will take legal action against you if it is not returned immediately.

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aljen
, NZ
Apr 14, 2010 7:28 pm EDT

HI

I ahve got a transaction on my visa for Dri*symantic myord.com/sym Mn (Usa $39.99 Nz $57.59 )

I have no idea what it is for

Please let me know.

Jennifer Knight (New Zealand)

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claudia
,
Oct 02, 2008 9:46 pm EDT

Spyware-shop13.com is a fraud! They took our money and infected our computer.
Is there a way to file against thes people? There are so many other complaints posted. We should all file to get our money back.

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David White
,
Apr 17, 2008 1:54 am EDT

On April 26 a charge of $11.89 was posted to my acccount. This is a Scam. I have never heard of the company. I deny the charge, I have the card in my possession and this charge was NEVER authorized.

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Kaciemarie
Kihei, US
Jun 14, 2010 11:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Visanet terminal trace took $10 out of my account without authorization.

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