Permission Interactive / Rip off city!
I would like to lodge a complaint about the shipping practices of PermissionInteractive.com, parent to Patch Perfect grass seed as seen on TV commercials. I thought the cost of two bottles of seed at $19.95 wasn't too bad... but the routing shipping cost of $7.95 was almost half the cost of the product. The company offered rush delivery for an additional $5.95... making the total shipping cost two thirds the cost of the product. My order was placed on line on June 21, 2007. It was not processed until June 26th, 2007 and shipped via Parcel Post! When a buyer pays 2/3's the cost of the product for rush delivery it shouldn't be sent by the U. S. Mails!
When contacted about this, the customer service rep said that the extra $5.95 only guaranteed my order would be processed quickly at the warehouse. Rip off city!
J J Andrew