Failure to deliver
Perfume emporium, I ordered and paid for two aftershaves on 19th June when neither arrived asked for money back, I keep being fobbed off with excuses What a mug I should have looked at the review of this firm before ordering anything, its a scam steer clear of them. First they said it was the post office, then they would send a cheque.now they are saying it will take a further 65 days to resolve the matter. The aftershaves were not cheap Ive lost about £60. not as much as some but these people have to be stopped.
The complaint has been investigated and resolved to the customer’s satisfaction.
Nondelivery of goods
This company does not deliver goods. It blames postal losses to begin with then promises to re-send. When goods do not arrive refunds are promised, then promised within 30 days (according to their terms of business). Then when the money still does not arrive we are told that it has been deposited and to check with our bank. When we find that the bank has no record of funds and go back once again to Chris, he promises to send it within 3 days. Still waiting. There is no contact number to speak to anyone. Please check the website and note all the complaints. This should not be allowed as it is obviously a scam and money is being used to generate interest for the company. I intend to take the company to the small claims court, but something should be done to stop it at source.
The complaint has been investigated and resolved to the customer’s satisfaction.
Genny Bobroff is referring to perfumeemporium.co.uk, which is fairly clearly a scam site. Ebonywone33 is from America so i suspect she means perfumeemporum.com which seems to be a legit US site.
I have ordered a couple of times from Perfume Emporium and I have had wonderful results. I received what I ordered in a timely manner. I have no complaints for this compay. They were wonderful and I had a wonderful experience and will order again from them in the future.
Overview of Perfume Emporium complaint handling
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Perfume Emporium contacts
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Perfume Emporium phone numbers+1 (877) 782-6580+1 (877) 782-6580Click up if you have successfully reached Perfume Emporium by calling +1 (877) 782-6580 phone number 0 0 users reported that they have successfully reached Perfume Emporium by calling +1 (877) 782-6580 phone number Click up if you have UNsuccessfully reached Perfume Emporium by calling +1 (877) 782-6580 phone number 0 0 users reported that they have UNsuccessfully reached Perfume Emporium by calling +1 (877) 782-6580 phone numberCustomer Service
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Perfume Emporium emailsperfumes@perfumeemporium.com99%Confidence score: 99%sales@perfumeemporium.com98%Confidence score: 98%sales
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Perfume Emporium headquarters3440 West Warner Ave., Suite C & D, Santa Ana, California, 92704, United States
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Perfume Emporium social media
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