Please read this page to understand what Google feels are violations of their certification program: https://www.adwords.google.com/support/select/professionals/bin/answer.py?hl=en&answer=152979
As you can find within this post and on many other complaint posts this company violates many of Googles policies and laws:
Cold Calling and automated calls that are illegal in many states:
As you can see Google is against the main selling points of this company and what the employees "guarantee":
* "Deceptive or non-transparent pricing...discounts on keywords, exception to the auction (don't have to pay by CPC, etc.), ability to purchase keywords in bulk..." - This company promises unlimited keywords and clicks at a flat monthly fee. How many PMP customers receive expense or click reports that show the Adwords budgeting?
* "Selling AdWords as 'listings', implying permanence" - This is in many of their resellers names and in the name of the site that carries the Google qualification.
* "Guaranteeing certain ad placement, or that ads will appear at all times" - As you can read in the replies, company sites, employee profile pages and fake testimonials from ignorant PMP employees, the main selling points are statements such as this: "We DO get our clients on the first page of Google in the sponsored link section 24/7 with unlimited clicks..." Please Marianne, check the TRUE attrition rate for this company.
For any current customers that want to see if this guarantee of 24/7 first page placement is being upheld ask for an "Impression Share Report". This report will tell you the percentage of time the ads were shown during a specific time period. Every keyword and ad should show 100%; if not, the first page 24/7 guarantee has been broken which is a violation of their own contract and grounds for a 100% refund. Request to receive this report directly from Google to avoid any possible manipulation from any employees of this company. The best bet would be to request Report Access to the account. Then you will be able see the data directly from the Google Adwords website.
More deceit from the company is the use of the qualification logo as can be seen here:
Below are some resources to report any wrong doings you may feel this company may be performing:
More links for this company: