Perfect Optimizer — No support or refund
I found that perfect optimizer had great ratings and looked as though to be the real deal. Well I bought my computer 3 months ago and wanted something that will keep it going at top speed. Long story short I bought the Perfect optimizer $60. I scanned my computer and it found over 1000 problems. I hit the only option it had (Fix All). after it finished I clicked on my internet and it could not find any address's at all. I restarted and my computer froze up to a screen saying there were to many problems that windows could not fix to continue, I had to restart using a save from a previous date to get my computer to work. After it restarted I have nothing but errors popping up everywhere. They have a live 24/7 support team that apparently is not there 24/6 because I can never get ahold of anyone. I sent a e-mail to there tech department and got a 2 line response saying they need more info. I sent more info and asked nicely for my money back. They say they have a 30 day money back guarantee. It has been 5 days and no response. I finnaly got ahold of the live support and asked for a phone number or contact info and they asked why and I told them I wanted my money back that the program has been deleated less then 24 hours after I bought it and it messed up my computer and he said to take a picture of our conversation and send it to tech support. I told him I told them the problem already and he went ahead and said that he took a pic and sent it to them for me that they will be back to me in 24 hours or less. I told him I simply just want my money back and he then got rude and disconnected the live chat. I still have not heard back from anyone and it has been almost 6 days since I bought it. I do not recommend this to anyone they are a scam and do not do anything they say they will do.