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CB Wellness and Spa Review of Perfect Medical
Perfect Medical

Perfect Medical review: misrepresentation as to the true price of treatment. 3

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1:30 am EDT
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Perfect medical : 何時還$9.2k, 口話送2 次沒關係之 物, look card '後, 才知要求之treatment正價少$9.2k..吾怕你jeeang.吾怕你呆.最怕你吾來!.

不要沒關係之 物, $9.2k 可退嗎?遲些再交代.如不退, 便證明是perfect medical 政策要騙客.上市公司此.香港是老千港.

Perfect medical recommended 2 machines when only one machine is adequate for my purpose. After using my credit card, they took several hours to issue receipts. Upon receiving receipts I discovered the original price for the first course was only $28, 800 (12 treatments), whereas $9, 200 was deducted for 2 "trial treatments" described as gifts, after I had refused a different gift. I advise all who go to this company to leave cash and credit cards home. Get your free treatment and disappear forever. You can get cheaper treatments without paying for a course elsewhere. Just type exilis and ultra v lift.
I requested a refund of the $9, 200 and refuse the totally unrelated "gifts' the same night when I had the opportunity to study the receipts carefully. The senior staff insisted it was a package. But I receipts proving treatments in the same package is marked zero costs.

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No Hard Sell Please
Causeway bay, HK
Jun 13, 2023 1:13 am EDT
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Absolutely a mistake to go there! I bought a 12-treatment package, and EACH AND EVERY TIME they relentlessly try to upsell you additional services. (ex. Like this "new machine" below)

I'm like "How about we get what we signed up for first and see how it goes? Because they fact of the matter is - no one knows what kind of outcomes you will get, and until the consumer sees some quality improvement, how do we know what we are paying for?"

The (multiple) staff that tried to sell me didn't like that. They walked out without saying a word, or scheduling my next appointment.

I wonder if that means I can cancel this treatment package and go to another place where they are focused on getting actual results for consumers.

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localhker
hk, HK
Apr 26, 2023 8:43 pm EDT

完美醫療 Perfect Medical (Perfect Medical Health Management Limited/ PERFECT MEDICAL BEAUTY GROUP LIMITED (hk stock: 1830)) has such [censored]ty customer service. I do not recommend this place. 極度不推薦. Once you paid for a beauty package, you will never get any service. 一旦您支付了美容套餐費用,您將永遠得不到任何後續服務。

I complained to the store manager at Causeway Bay Ms Chow, but she didn't care. Their staff 美容師has very little experience and I feel like I am a rat every time I do my facial there. Basically just another face for the inexperienced staff to practice.

I'd like to bring it to Au-Yeung Kong but when I called their Investor Relations (the only complain number), no one ever pick up or return the call.

These are their Board of Directors:

歐陽江醫生 歐陽慧女士 歐陽虹女士 徐慧敏女士 曹依萍女士 季志雄先生

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Andrew Cheng
, US
Aug 29, 2022 3:14 am EDT

thanks for sharing