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Perfect Hair Salon / dont know how to cut hair

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Contact information:
Perfect Hair Salon
1751 N. Sunrise Way #F3
Palm Springs
Phone: 760-322-9640
I went to the hair salon to get a hair cut and i told her i wanted a one on top and a zero on the bottom with a fade. The lady was giving my a high cut when i told her where i wanted it at and she said that i need to be more specific.
My friend went to that place today same lady and he told her to cut an inch of hair and she cut three inches.
I need help where i could make a complaint that will hurt them.

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