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1.6 424 Reviews

Pepsi Complaints Summary

67 Resolved
357 Unresolved
Our verdict: With Pepsi's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Pepsi reviews & complaints 424

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Newest Pepsi reviews & complaints

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T
8:15 pm EDT
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Pepsi nfl sponsorship

Since you are a major NFL sponsor and choose to give your money to such a shameful and unpatriotic organization as the NFL my family and friends will be boycotting all Pepsi/Frito-Lay and Gatorade products until such time as you stop sponsoring the NFL. The NFL is insulting the very people who watch the football games by their national anthem protests.

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1:44 pm EDT

Pepsi sponsorship of nfl

I am a military veteran and I rarely watch football. But let me tell you - because you sponsor the rif raf that like to take a knee in protest of our flag and national anthem with all that they symbolize, basically spitting on America and the faces of those that fought and died for even these foolish rubbish … I will protest you PEPSICO. I will withhold my money in protest from purchasing any Pepsi Products and from any of your Subsidiaries for myself, my family, and any events I coordinate or host. I will encourage my friends to do the same. God Bless America!

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10:01 pm EDT

Pepsi sponsorship and partnership

I will no longer purchase Pepsi products nor frequent places that sell Pepsi products. You partner/sponsor the New England Patriots and other NFL teams who allow disrespectful actions towards our flag, anthem and country.

As a veteran who also comes from a family or veterans I will not stand by while these disrespectful activities are allowed. I know there is a first amendment right to free speech. However disrespecting those that fought for these rights is not the proper method to invoke change or garner support.

James DiCecca,
Nashua NH

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10:53 am EDT
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Pepsi promotions

I am so disappointed with the current Pepsi promotion. I have won several time and only received 2 prizes. First time I won 5 times total and was informed I gave the wrong email and so that's the reason I have not received my prizes. Strangely when I made the first complaint against Pepsi to customer relation, I got a prize email for free ESPN subscription paper versions. I have since then won at least 4 more time (changing my email as requested again). Now I have received another subscriptions to ESPN, do this mean I now have two years or the same year. I tried to email the organization by the email address provided and the page do not exists. When you call the 866 number for the game the representatives are trained(it seems to me) to tell you to give it 3-6 weeks to get your prizes. I have been playing since August 19, 2017 and the only prizes I have received is ESPN subscriptions, and 15 dollar off gift card( which I am waiting on both to arrive). I love the Pepsi products and here in Chicago there is a sugar tax. So for me to continue to buy Pepsi with and additional 50 cent to about 3.00 dollars extra added to my bill make me a Pepsi product lover. I am so DISAPPOINTED IN THE PEPSI PROMOTION!

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6:54 pm EDT

Pepsi pepsi

I recently purchased a case of Pepsi from Sam's Club in Wausau WI. I kept the case stored unrefridgerated in my kitchen, as i occasionally restock my fridge in my office fridge. Last Friday i had placed 6 cans of Pepsi from the recently purchased case in a bag, which i then placed in my vehicle and drove to work. When i arrived at my office, i proceeded to set the bag containing the six cans of Pepsi on my desk. I heard a pop and notice that soda was leaking all over my desk, my labtop, my phone and the floor. I removed the can that had exploded from the bag and observed that the can had exploded from one end of the can to the other right down the center of the can. This was extremely shocking and concerning to me as i had never experienced this. I can not justify any reason that would have caused the can to explode in that fashion. The can had not been frozen and had not been exposed to extreme heat or cold. I have provided a photo of the can for your reference and still have the can.

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4:51 pm EDT
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Pepsi promotions

I guess I should learn but every year I participate in the PepsiCo/NFL promotion. And every year they are terrible at managing it. Last year I gave up after week 1s entries. I plan football get togethers and events for my employer and always would purchase pepsi and tostitos products around this time of year to get the codes to play the promotion. Last year I reached out to customer service and each week was told to call back next week. After about a month I stopped calling. I also stopped buying their product to supply our parties. This year I tried again and week 1 I received the communication and reward as expected but just like last year that was where it stopped. I have called each week now and am being told call back next week. I cant believe something cant be done to manage this process. I get that it is free stuff but the cost to get the codes isn't free. I wish someone could just get it right. If someone wants to reach out to me my name is Stan and I can be reached via email at [protected]@gmail.com

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9:02 pm EDT
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Pepsi pepsi 12 pack

I was having a bridal shower for my daughter and went shopping and bought 8 12 packs of your product. 4 Pepsi 2 mountain dew 2 cherry Pepsi. After loading the soda into the trunk of my brand new car along with all the bridal shower decorations. When I got to the bridal shower location 5 miles down the road I noticed all the decorations were covered in pepsi along with the carpet in my brand new car. After unloading all the wet and ruined decorations I noticed that 2 of the cans of Pepsi were leaking. To say I was upset was an understatement. I went back to the store I bought them from and they told me there was nothing they could do I had to contact you. I had to go buy $30.00 worth of new decorations and spend $40.00 to get the soda out of the rug of my new car. So the $20.00 worth of your product wound up costing me $90.00. I am very unhappy with you and your product. The upc code on the case of soda that leaked is [protected]. It almost ruined my daughter's bridal shower. Luckily I had the extra money to replace the ruined decorations. I am currently out of work due to having a knee surgery so I really did not have the extra money to spend on the ruined decorations, soda and the cleaning of my new car. Would like to know how you are going to handle this situation. I have been a Pepsi drinker for over 20 years and I am seriously thinking about switching to come. Out of money and patience.

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6:16 am EDT

Pepsi delivery driver

8/25/17 at the Wawa Memorial Drive New Castle DE. This morning at 6:30 there was a Pepsi delivery driver running with his cart full of Pepsi products. It was a very crowded store and he is completely ignorant of people being around. People are rushing to get out of his way to avoid being run over. When I said something to him, because he almost ran over my foot, his response was " hey man I am busy, I have a lot to do". So because you are busy it is alright to run into people.

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7:46 pm EDT

Pepsi soda line

I'm at 3200 west mercury blvd Hampton va, phone7578266466.I lena mcclary, called about the soda line being down at11:30am today, pespi maintance said it would be within 4 hours, well its now 9pm and no one has shown up, my customers are highly upset and Iam too as a general manager, now my C2O tank is freezing, is this how we do customers.I called a toatal of 3times and the guy is still in chesapeake Virginia.We close at 10pm, My business is important to me.I would like this handle by 8am please.

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11:04 pm EDT

Pepsi pepsi 1000 ml

When we were refilling our fridge with softdrinks we saw something unsettling we saw some one's spit with some mucus inside this is actually 3 weeks old now and the mucus started to dry up this kind of thing has happened to us 3 times already and this is the last straw this type of thing is so unsanitary that the pepsi corp. Should really be concerned of because they are really gonna lose some customers

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5:56 pm EDT

Pepsi pepsi 15 can mini pack

I purchased a pack of Pepsi yesterday. It was the 15 mini can pack for my nephew. The box is an NFL decorated box for the Steelers and i presumed the cans were also decorated. Much to my disappointment, they are not. Your packaging does not state anywhere that the cans are not decorated. Your packaging is misleading and bordering on bait and switch. Rightfully, you should either cease decorating your packaging or decorate the cans inside. I am a long time customer of Pepsi, but am extremely disappointed in Pepsi and will think twice before i would ever purchase your products in the future. Shame on Pepsi.

Sincerely,
Sharon Sestito

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4:21 pm EDT

Pepsi not proper service by local distribution center melbourne, fl

Business: Sunshine Food Mart #61/Customer # 2008827, Ph #[protected]
Complaint about Services:
1. Delivering all the time short date products from suppler distribution center
2.Bag in Box for fountain drinks always come expired product or short date, Expired date are hide under Products label stickers .We had found twice same issue delver expired products
3 sales person don't chk products date while he comes for order inside business which are expired
Sunshine Food Mart #61
3990 W.new Haven Ave, Melbourne, Fl 32904
Ramesh Patel

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6:19 pm EDT

Pepsi kfc cavalry ground lahore

I ordered Kfc bucket costing 1180 (on delivery), post midnight. I returned the order because the meal was stale and it accompanied hot 1.5l Pepsi. When a company as big as PEPSICO offers products in collaboration with other food industries/ providers, I am sure they have a mutual contract to provide your beverage as it is served the best (chilled). The outlet of kfc I ordered meal, is 5 mins away from my residence. They not only provided me with a worst meal (for which I have already contacted) but they delivered a HOT Pepsi.
Kindly look into the matter

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2:56 am EDT
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Pepsi 6 of 957 print all in new window complaint about pushkar retailer selling conditions for fridge.

Dear Sir/Madam

Greetings from Hotel Raj Garden Pushkar!

As your good service basis we drop our business with COCA-COLA company and connect with PepsiCo company.

Our Hotel is your pepsiCo company's customer for bulk stock. So as your Pepsi customer we required Pepsi company fridge for place your stock.

Regarding this we contact with your team on toll free no. then your pushkar retailer Mr. Sitaram Sharma came at our place and meet our sir and he present a condition for fridge that we have to buy 3000/- stock of empty Glass bottles if we required fridge. But in our hotel what does we use of blank glass bottles. So our sir offer them against blank glass bottles we wil purchase 10, 000/- of stock of Mineral Water or Cold Drinks. But he did not agree with this condition.

so we want to know that the this condition is necessary for get the pespsi fridge still if we will buy stock of 10, 000/-.

Kindly take action and response and final conclusion of fridge that we will get or not.

Thanks
Regards
Shubhanshi Parashar
General Manager
+91 [protected]

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10:29 am EDT
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Pepsi 2 liter pepsi

I bought a two 2 liter Pepsi's at a Kwik Sak store in Columbia, tn on August 1, 2017. To my surprise I was very dissatisfied. The Pepsi was totally flat, upon opening. It had no fizz, no sparkle and made no noise. It did not burn the back of my throat when I drank it. I even switched from a cup to a glass. Made no difference! I got the Pepsi cold before opening it for the 1st time and I didn't drop it at all. You see, I'm a Pepsi fanatic and I have a protocol that I follow, to insure the best Pepsi drinking experience possible. There was no help for this Pepsi. I'm convinced an ingredient was left out of it. I have high hopes that the second bottle I open is not the same way. My name is Natisha Osborne and I am writing to request a coupon for a free Pepsi or 2. Please. My address is 3322 Mimosa Drive, Columbia, Tn 38401. My phone number [protected]. My email is [protected]@yahoo.com. In my heart, I know that you guys will make this right and restore my love for Pepsi. Thank you and have a blessed day.

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9:33 pm EDT

Pepsi complaining about the manger in alexandria egypt

My name is Maged lawendy, I used to have a contract with Pepsi in ِalexandria Egypt for 15 years, and i used to distribute Pepsi all around el sahel elshmaly and some one bribed the new manger and they took the contract from me. I need someone to look into that manner for me, because I need my contract back and whatever is happening is so wrong. and dont know who to contact or what to do. My email address [protected]@icloud.com

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7:24 am EDT

Pepsi delivery driver

07/26/17 Approximately 6:50AM
Driving distracted while on the freeway and city streets. Difficulty remaining in his lane of travel, cutting Vehicles off, driving with no lights on in early morning rainy conditions, tailgating and speeding.

Made stop at SA gas station on University Avenue and Foley Boulevard in Blaine Minnesota at approximately 7:00AM

African American male, approximately 6' tall wearing eye glasses

Cab number;
F26827

Cab license number;
MN YT-93581

Trailer number;
F29853

Trailer license number;
01637-ST

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9:23 am EDT
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Pepsi 7up flavor

This is a complaint about the 7up flavor, since one week I feel that the flavor is not we love since years.. It becomes like "sprite" the 7up desired flavor disappeared...!
What happened? Is it becomes one company or one product?
I feel disappoint..
This is for your information and serious actions to save the company reputation
My email: [protected]@yahoo.com
Mobile: [protected]

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2:26 pm EDT
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Pepsi unsafe truck driver

Date: July 17, 2017
Time: 1.45 pm
Place: Corner of Division and Fourth Ave, Stevens Point, WI
Number on top right hand corner at back of truck: 4102

I was turning right from Fourth to Division on a green light when the Pepsi truck went through a red traffic light on Division. Luckily for me, it stopped half way into the junction just a few feet from the driver's side of my car. This happened in broad daylight and good weather. There was another car that had already stopped in the next lane on Division so this driver should have seen the red traffic light well before reaching the junction. He could have killed me. It is unsafe for others to have him driving a heavy vehicle on our streets.

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4:44 pm EDT
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Pepsi diet pepsi in 12 oz plastic bottles.

As a die hard Pepsi drinker, I found it extremely difficult to open the bottle. I tried a nutcracker. A lid opener. And, finally a knife.
I had to saw through the perforated lid, and it still wouldn't open. I had to use the knife to pry up under the lid for it to finally open.
As a night worker, at 0300 when I'm getting tired and need my diet Pepsi. This is frustrating to say the least.
Not to mention dangerous. I won't buy bottles again. Please check on this problem as I don't want this to happen to someone else. As I stated, very dangerous. Redemption code, 002j-[protected] if this helps. Thank you

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