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1.6 424 Reviews

Pepsi Complaints Summary

67 Resolved
357 Unresolved
Our verdict: With Pepsi's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Pepsi reviews & complaints 424

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8:26 am EDT
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Pepsi prices more thsm mrp

To,
Pepsi

This is to inform you your dealer in mumbai area in Goregaon(E) charges 7Rs more than your MRP Price, Dealer Name is Gupta Hotel. Please do take some action

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6:13 am EDT
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Pepsi cheating

I was supper stockiest of pepsico in amreli town in Gujarat, At the time when i agree to do this business, company management did so many commitment that company is with you just start business and after 3month the TDM ask me to give him some amount (corruption) so i can continue my business. But i declined and he said me that if you will not then you might be loss business and your investment aswell.And now i am asking company to clear my all claim amount and expense amount but they are not listening to me, they are not answering my phone, even i have tryed head office in gurgaon but they not replying.I have loss my money they know very well but they dont care they are looking now another supper stockiest to continues there activities...this is pepsico management in india

uttam basia

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10:36 am EDT
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Pepsi termination

Pepsico chose to overlook the fact that one of their drivers took a concrete barrier and back end of another truck instead of hitting several cars risking his own life and fired him because he damaged their property (Truck and product) . Speed limit was never changed for situation where this occurred and proper merge into left lane had been made. Truck's brakes had not been properly maintained and the plan was to have them worked on.
The driver was not allowed to simply resign so he could keep his benefits because pepsico simply wants to keep their money it would seem.
Before that there had been a boss who seemed determined to fire this driver when he told him he wasn't going to lie about him simply because he pointed a finger at said person when the comment was made. Seems as if a person can not even voice an opinion against any management in this company because they feel threatened in some screwed up way.
Lastly this was the employee who showed up to work everyday even on the days others stayed home due to weather.

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sagardhawk
, IN
Nov 19, 2010 8:06 am EST
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we have applied for ur product and had a talk wid the distributor, area manager, regarding the refrigerator but they are not providing us now.And replying to own a refrigerator and den u sell our products.Our company does not provides refrigerator nowadays so will u be able to help us hence...

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pissed off mom of 2
Agua Dulce, US
Apr 19, 2011 11:31 pm EDT

My 9 year old daughter opened a can of pepsi and it was full of fungus and what almost looked to me to be a mangled worm..or phlem..soo gross
My family will not be drinking ANY pepsi products again..nor will anyone i know..

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joejoe55
Aston, US
Feb 09, 2011 5:35 pm EST

i brought a 24 pack of pepsi from the acme in media pa there was a empty can inside with the lid on it

jhon lawrehnz
jhon lawrehnz
, PH
Jan 25, 2014 7:51 pm EST

we found a barbque stick inside the non opened mountain dew product

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4:41 pm EDT
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Pepsi found a substence like a frog in bottle

Hi,
This is to inform your company that i have purchase a bottle of pepsi ( glass bottle) in pune, ( india) Add:- Kothrud MIT collage road, and i found a substance of dirt fungus in the bottle, i wan your company to contact us asap, the bottle is sealed with me in my custody, I make sure that it is with me, in next weeks times u guys better contact otherwise i have to contact the consumer court.
Name : Rasika . P. Dixit
Contact Number : [protected].

Awaiting for your replay

Rasika Dixit

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jbfirebird
nowhere, US
Jul 06, 2011 4:47 pm EDT

you should contact pepsi co.
not posting it on here.

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8:36 pm EDT
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Pepsi bad hiring practices

After being laid off for over 2 years..I was down to my last dime..I applied for a job at Coke C ola first..I was highly qualified for that job and was told "you stand a great chance..we will call you within a week for further details about this job" over a week passed and no call, so I called them and was rudely told "no call no job" this was a week before my last unemployment check..I decided fu Coke, so I applied at Pepsi..after nearly 2 weeks they contacted me for an interview..I went in was interviewed and was told "it looks good..you have the certifications and qualifications we need" two days later I get an email saying "we will contact you with the next steps in the hiring process" their exact wording..a week passed then another then another..I checked on their website for any updates and none was posted..then one day my log in info was denied..thinking the site crashed I emailed them, no reply..I emailed them again and still no reply..I called and was told "oh well..you can reapply" I was in the middle of the hiring process and was rudely disreguarded..I wonder if they treat all of us unemployed people this way..well actually I applied for another job elsewhere doing the exact same thing only making $5 more an hour...and, I GOT THE JOB! Yes, I start on Sun. In your face Coke/Pepsi you will never grace my lips nor my home again..I am boycotting Coke/Pepsi and urge everyone who is unemployed to do the same thing..we now drink Dollar Tree Cola or RC only!

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Tami H.
Orlando, US
Jun 06, 2012 5:53 am EDT

Hi I was wondering where did u get hired. My boyfriend is moving from new yokrk. To here in Orlando. He's looking for a job and he also has been working for Pepsi up there for about 5 years and has great experience. I'm looking for a hook up for him in anyway possible. If u could please text me [protected]. I'm desperate to help. Thank you for your time.

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3:32 pm EDT
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Pepsi fake pepsi and dew drinks

since about 3 years, fake pepsi and dew cold drinks are being distributed throughout charsadda, KPK, Pakistan. The sales distributor is in link with the local pepsi manager (from reliable sources) who distribute fake products by Pepsico and earn millions of rupees daily. no action is being taken because as i told earlier, the distributor is in link with the local manager of Pepsico. if action can be taken against them, i will be of full assistance. my email is hitcross{at}gmail.com.

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3:38 pm EDT
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Pepsi fungus in slice bottle

i have received a SLICE bottle, i have seen a lot of FUNGUS in packed bottle. if my child drink it. he can be ill, and a lot of disturbance bear to me. but thanks God i did not drink that bottle.
The question is that where is your quality control staff? After seen this bottle, I think you have not quality control staff.
From:
Tanzeel Dev,
Sheikhupura, Pakistan.
[protected]

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Ahmed Hasan
, US
Mar 25, 2018 1:10 am EDT

Dear i have complaint about the Pepsi Gujranwala . Complaint About Distributor Of Sambrial . So cheep Things They Are Doing with Retailers. Printed Billes are different What we r paying them. No Check and balance. Shame on U SAMBRIAL PEPSI.(HASAN Business Mart) Mob +[protected].

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Mian Super Store
, PK
Jul 19, 2015 1:09 am EDT

Pepsi Cola Gujranwala Pakistan
Contact information:nobahar bottling company Gujranwala Pakistan
SIR: Ma sheikhupura ka rahny walla ho ma na store banaya howa ha arsa teen sal say ma na deepfrizer ke laye apply keya hoa ha hamery gung aera ke officer Muhammad Ali Abbas (sales supervisor)helay bahany bana ke mera fridge cancel ker daty han jab ma dobara kahata ho to kahety ha dobara apply ker do ma teen dafa apply ker chuka ho mery shop atny bury nahy ha ali abbas sahab ya to chaty ha ke ma un ko frizer pass kerwany key laye pasy do to ya nahi ho sakta bray marbany koi nutral banda mery shop ke visit ke laye bajhan jo ap ko sahi atla day or mery as ali abbas may mery jan churwan
MIAN SUPER STORE
MUHAMMAD SALEEM( [protected])
GHUNG ROAD GULLI NO1 KAMBOO STREET SHEIKHUPURA

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10:12 am EDT
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Pepsi tobacco pouch in pepsi bottle 300ml

Hello sir
My name is ajay kumar r/o ferozepur city, punjab m.[protected] sir, i have purchased the pepsi bottle 300ml. in the bottle i found two tobacco pouch inside the bottle being the part of good customer i'll complaint it my self i'll make the phone call to the company [protected]) and email on consumer.[protected]@pepsico.com with the photo's and detail of the bottle (date of manufacturing 13-02-2011, time of manufacturing 15:03, batch no. l26050) manufactured by dhillon cold drinks gt road, phillour distt jalandhar. but they are very slow to remove the matter.

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1:27 pm EDT

Pepsi pepsico scam for $1 million

We recently learned of a mail fraud scam that is falsely using the PepsiCo name. It claims that individuals have won "one million dollars" and a chance to appear on TV to win one billion dollars. They also offer a check for thousands of dollars, in exchange for personal information. This is currently being mailed to some consumers’ homes and we want the public to be alerted that PepsiCo did not initiate, nor does it endorse this activity. The check is not ours and has no value. We do not use these types of incentives for the purpose of collecting personal information from our consumers, and we would never ask our customers to divulge any private information. Please do not respond to the letters or attempt to cash these fraudulent checks.

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4:32 am EDT
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Pepsi awards

Is this for real ?

Regards,
Stephen ma

pepsi group of companies.

Online buddies promotions, inc.

Pepsi group online promotions!

Online promotion for 2010/2011

8045 abbey lane se 6nw
London, uk.
Seasonal greetings from pepsi.

Dear esteemed pepsi pal,

Greetings to you dear winner,

Your information has been verified by our payment department and you are entitled to claim the sum of one million great british pounds sterlings (₤1, 000, 000.00 gbp). on our pepsi seasonal promotion.

Dear mr senghim mah,
The payment chosen with details:

2: local payment (payment there in your country)

Account name: vijendran sinniah
Bank: cimb bank
Account no: [protected]

The payment for security charges - £700 chosen, should be paid into the above stated account in the currency used by the payment option selected by you.

Please note:
After payment is made, a copy of the slip must be scanned and sent to us via email for verification so as to commence delivery.
One of our local agent will contact you via your mobile phone as to the best time suited for delivery to be made.

Best regards,

The promo co-ordinator,
Mrs. rose benson

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stanley lim
, MY
May 15, 2011 7:32 am EDT

Don't...don't ...don't reload digi when digi offer (sms, internet, digi to digi call) rm30 or rm50, all lie to us...i'm very angry to what they do.Last time, digi sent me sms, (just reload rm50 to get digi to digi 1000 sms), this is the sms what digi sent to me, i try to reload rm50 at 30 march, i'm very happy about it, but when i check my balance at 1 april, all 1000 sms gone, so i call to digi complaints about it, then they talk me the sms expire at 31 march,

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4:51 pm EDT
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Pepsi pepsi 349

Pepsi Promotion Fizzles: A mix-up over winning numbers in a Pepsi promotion has left thousands of customers with a bad taste. The flap began last week when Pepsi announced 349 as the winner in its "Number Fever" promotion. Thousands of customers holding bottle caps with the number thought they would share in $38, 000 in prize money. Then they learned that the caps had to contain a second, undisclosed "security code" number, not clearly visible. Pepsi said more than 500, 000 caps were printed with the number 349. It did not say how many had the seven-digit security code. Thousands of angry customers have besieged Pepsi offices throughout the country demanding prize money.
June 01, 1992|From Times Staff and Wire Reports
http://articles.latimes.com/1992-06-01/business/fi-514_1_security-code

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zalbahe
, PH
Jun 28, 2012 2:36 am EDT

my mentos candy sa loob ng bote ng pepsi...

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paulmallanao
, US
Aug 04, 2011 3:10 pm EDT
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pepsi has poor quality control. I bought bottled pepsi with solid object inside like a cigerrette butt. I did not open it yet. il show you a picture next time upon request.

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10:23 pm EDT

Pepsi lottery scam

Date: friday, october 24, 2008 1:16 pm
From: pepsi lottery company
To:
Subject: pepsi lucky draws result !
Size: 3 kb

We are happy to inform you that you have just won our monthly pepsi draws of one
Million, five hundred thousand great british pounds sterling.note that your
Email address was selected via our computer draws held today.your file number
Attached to your ticket is pep00934/uk.click reply to fillout the form below and
Send to submit:
Claims verification form below
1. your full names:
2. address:
3. telephone and fax numbers:
4. occupation:
5. reference number:
6. how often do you drink pepsi:

Best regards
Willie adams
Pepsico united kingdom

—————————

We are happy to inform you that you have just won our monthly pepsi draws of one
Million, five hundred thousand great british pounds sterling.note that your
Email address was selected via our computer draws held today.your file number
Attached to your ticket is pep00934/uk.click reply to fillout the form below and
Send to submit:
Claims verification form below
1. your full names:
2. address:
3. telephone and fax numbers:
4. occupation:
5. reference number:
6. how often do you drink pepsi:

Best regards
Willie adams
Pepsico united kingdom

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Wisal Muhammad
, PK
Apr 11, 2013 1:54 am EDT
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Your Full Names: Wisal Muhammad
2. Address: Vlllage Sheikhan, P.O Dosehra, Tehsil & Disitt: Charsadda ( Pakistan)
3. Telephone and Fax Numbers: [protected]
4. Occupation: Office Assistant, Examination Section, Engineering University Peshawar ( Pakistan)
5. Reference Number:
6. How often do you drink Pepsi: Yes i am regularly using the pepsi

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2:00 pm EST
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Pepsi doesn't make good on contest promotions

I entered SoBe's "heads or tails" contest on the internet sometime in Oct of 2010 and was informed that I had won a free drinks that would be mailed to me. After not receiving anything during the past 5 months I contacted the company over the internet and was told to call their contest customer service line. I just did so and their representative checked, confirmed that I was a winner, and told me that a coupon had been mailed to me back around Xmas. Since I'm no longer at my original address- but my mail is being forwarded, I asked if it had been mailed 1st class (since 2nd and 3rd class mail apparently doesn't forward). The representative said he didn't think it had mailed 1st class, but there was nothing that he could do for me as the coupons had expired end of Feb'11. AMAZING- their product cost's less than $2 (and this for flavored water!) and Pepsi Company will not make good on their contest promotion! Well, I'm no longer a customer of either SoBe or Pepsi products.
Here's their original email to me it arrived on 3/2, just four days ago!:
Dear Claire,

Thank you for taking the time to contact us at SoBe Beverages regarding our Lifewater Heads or Tails promotion.

If you have a question or comment regarding this promotion, please call [protected] and a representative will assist you.

We appreciate your interest in our company and our promotions.

Kind Regards,

Heidi Lewis
Consumer Relations Representative

012630741A

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va_girl
Norfolk, US
Mar 06, 2011 3:35 pm EST
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Uhhh...It is not Pepsi's fault that you moved. Why would you expect that a $2 coupon be mailed first class.?

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9:06 am EST
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Pepsi overcharging the rates of the different products and threating to withdraw all the facilities providing by pepsi.

Respected sir,
It is stated that vechicle no. Ju - 3275, which provide the stock at our retail shop (Ar-rahman store, c-block al-faisal town lahore cantt. [protected]) at higher price and ask if we not purchase the stock from him, all the facilities provided by pepsi withdrawn. We also authorised retailer of pepsi and have a contract to sale pepsi at wholesale rate to small markets and shop keeper. The vehicle sales man overstated the prices and we conformed price from the market and he also collected the commision by overcharging and misguided us.
Please take serious action against him and provide us cheap rate facility and other refrigeator, as you know the economic condition of pakistan and loadsheding of electricity, please provide the new refrigrators.

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Update by RAJA REHMAN
Feb 10, 2011 9:13 am EST

majority of people do this

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10:13 am EDT
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Pepsi 7up bottles have dirt inside

We have purchased pet bottles 1.5L from sukkur wholesale market and we found dirt in 7up 1.5littre pet bottles not only in one bottle but in above 12 bottles ...when we told this thing to the distributor they havent take any action...we do not sale those bottles ...if we sale that bottles to customers what image of pepsi is remain with that area customers ...kindly take some action

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Niveshguru
, IN
Jun 01, 2010 1:01 pm EDT

I am bought one pepsi bottle in ur relaler. He will packed with other food' s when i see this in my home then i am shoked i am see some waste raper with dust. In this case i am no open the bottle and come back to retaler shop and informed.

See this matter and revarnet back with stuts of your answer ?

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6:38 am EDT
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Pepsi candy wrapper inside sealed bottled

I saw a candy wrapper inside the sealed bottle of pepsi cola.. I still have it inside my refrigerator. Why is this thing happened.. So gross! My plan is to send some photos to gma 24 oras.. To show that pepsi cola company didnt serve us high quality standards.

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pobarjenkins
Minneapolis, US
Sep 22, 2010 10:24 am EDT
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Didn't you read the article about the frog in the pepsi can?

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1:37 am EDT
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Pepsi poor quality control

I purchased a 1 liter bottle of pepsi cola today. i noticed that in the bottom of the bottle, lies a used cotton swab! ewww! this is a factory sealed bottle! i want to know what pepsi cola philippines is going to do about it? did someone clean their ears with it? did someone clean a machine? in any aspect, it is disgusting!

I will go to manila, philippines and have an attorney draw up papers stating that this is a sealed company produced product! i will take this to the media if needed. i may even forward this information to coca cola... lol.

Pepsi cola philippines needs to step up their quality control. i am one pissed off customer.

Brian

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Update by Brian E Leiter
Feb 09, 2011 3:55 am EST

This complaint was SETTLED OUT OF COURT, via DOH and BFAD. I will NOT DISCLOSE the settlement! - Brian Leiter 02-08-2011.

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paulmallanao
, US
Aug 04, 2011 3:05 pm EDT
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I also bought bottled pepsi cola with a solid object inside. looks like a cigarrete butt. ewwwwwwwwww!

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11:58 pm EDT
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Pepsi advance receipt of c.o.t fee

I recently received a email stating i have won a Pepsi promo award,
i have copied all the email contents below,
I also says i need to pay some money to receive my award amount with the Abbey bank, I am sure that its a fraud act. I have put an offer to them that I can send through my bank a letter of guarantee against receipt of payment.

Abbey Bank Plc,
1/3 Triton Square, Regent's Place,
London, NW1 3AN, United Kingdom.
United Kingdom Tel. +[protected] begin_of_the_skype_highlighting              +[protected]      end_of_the_skype_highlighting begin_of_the_skype_highlighting +[protected] end_of_the_skype_highlighting, +[protected] begin_of_the_skype_highlighting +[protected] end_of_the_skype_highlighting

Our Ref: ABBEY-UK
Your Ref:
Fax: +[protected]

IMMEDIATE TRANSFER OF YOUR WINNING FUNDS INTO YOUR NOMINATED BANK ACCOUNT

We are in receipt of your Bank Account Information. Once again we congratulate you on being one of the very lucky winners of the 2010 PEPSI ONLINE PROMOTION. We also want you to know that after the verification process conducted on your Bank Account Details/ID Proof, we wish to inform you that the administrative/promotions department has approved the payment of your WINNING PRIZE(Two Hundred and Fifty Thousand Great Britain Pounds, £250, 000.00 GBP).

We also want you to be informed that the process for claiming your won funds has been made very simple so that in no distant time, you are assured of having received your cash prize of (Two Hundred and Fifty Thousand Great Britain Pounds, £250, 000.00 GBP) in your nominated bank account.

Understand that the Online Bank to Bank Transfer of funds is an Online transfer of your Funds from a Premium Account that has been set-up for you in ABBEY ONLINE BANK for the purpose of funds transfer to your preferred Bank Account Details provided by you in your previous email as soon as you meet up with our transfer commission as charged by this bank for funds transfer to winners/customers.

You will need to make an upfront payment for COST OF TRANSFER(C.O.T Fee) of your winning funds to your Bank Account. After this payment is made, we can begin with the process of transferring your winning funds to your bank account.

You are required to pay 305 Pounds (THREE HUNDRED AND FIVE POUNDS) for the COST OF TRANSFER FEE/CHARGE(S).

*Note that the C.O.T Fee is to cover our Bank Service Charges/all expenses required for this bank to transfer your Funds to your Bank Account, as your Winning Prize has been protected by a Hard Cover Insurance Policy which does not permit deduction from the whole/total sum before remittance to the Winner.

**This means that the above Cost of Transfer (C.O.T) cannot be deducted from the Winning prize, hence must be provided by you before your funds are transferred to your Bank Account.

***Also be reminded that if your cash prize is not claimed after a stipulated time, it will be deemed to have been forfeited by you and will be recycled for a re-used in the drawings of the next edition of the PROMOTION.

To pay the required COST OF TRANSFER CHARGES, you have to get back to me as soon as possible, so that I can instruct you on how to make payment for the required Cost Of Transfer Charges.

Remember to keep your winning information confidential in order to avoid impersonation. BE WARNED!

As soon as we receive confirmation of payment of the above charges, we will begin with the process of transferring your winning funds to your bank account.

Good luck and Congratulations once again. We await your urgent response on this matter.

Thanks for banking with us.

Yours sincerely,

Mr. Steve Wallace,

Manager & Head Of OnlineTransfers,
Abbey Bank Plc
For more info Please call: +[protected] begin_of_the_skype_highlighting +[protected] end_of_the_skype_highlighting
Fax: [protected]

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10:45 am EDT
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Pepsi regarding pepsi fridge complaint

Dear sir,

near kumbakonam, there is a famous sarabeshwarar temple in thirubhuvanam.our shop is there. in our shop there is a fault in pepsicompany fridge we told our complaints to agencies but they didn't taking any actions . we are buying only pepsi company cooldrinks but they are not properly responding. so you want to provide a new fridge for us.please take action to give a newfridge for sales.

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4:26 am EDT
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Pepsi pepsi refrigerator not working from last 4 month

Hi,

Pepsi refrigerator not working from last 4 month
I have lot of complaints regarding this

08/ may/ 2010 = 687
10/ may/ 2010= 806
12/ may / 2010= 1032
14/may / 2010 = 1361
18/may / 2010 = 1721
21/may / 2010 = 2129
22/may / 2010 = 2245
03/june/ 2010 = 235
10/june / 2010 = 831

After all these complaints to still i am waiting for the resposne
Please do the needful as soon as possible

Thanks

Sumit
[protected]

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Sonya Sterling
Detroit, US
Feb 09, 2013 8:01 pm EST

I had bought a Pepsi max at a Rite Aid store Saturday Feb 9, 2013 and it was flat.

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Adinius
Peoria, US
Sep 16, 2013 12:44 pm EDT

I bought 2-12packs of Pepsi Max at Fry's in Peoria, AZ and both were flat.
Code D545PW052433

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irshad husain
, US
Jan 08, 2013 1:28 am EST

Dear sir
I have a retail shop and use to sell your pepsi food since 2 years and my pepsi fridge is dead but after complain no action has been taken. Since 20 days and this is the main season of selling. Please help me what to do
my no [protected]
thank you

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At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

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ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pepsi Customer Service. Initial Pepsi complaints should be directed to their team directly. You can find contact details for Pepsi above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Pepsi. Discuss the issues you have had with Pepsi and work with their customer service team to find a resolution.