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Pep Boys / repair service

Long Island City, NY, United States
Contact information:

I had work done to my 1999 Mercury Grand Marquis at Pep Boys located at 38-19 21st Street, Long Island City, N.Y. 11101. [protected]
RL#7076832, DCA#1074195, Store #1072.

I was advised that I needed 1 tire; however when I went to pick up the car there was a nail in another tire and low tread (slow leak). Why wasn't I told that I needed 2 tires so that I did not have to make another trip??????

Very disappointed with that misquoted information.

  • Updated by Jannie Lomax, Jan 30, 2017

    I had work done to my 1999 Mercury Grand Marquis at Pep Boys located at 38-19 21st Street, Long Island City, N.Y. 11101. 718-706-7830
    RL#7076832, DCA#1074195, Store #1072.

    I was advised that I needed 1 tire; however when I went to pick up the car there was a nail in another tire and low tread (slow leak). Why wasn't I told that I needed 2 tires so that I did not have to make another trip??????

    Very disappointed with that misquoted information.

Ja
Jan 30, 2017

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