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Pep Boys / my car has been at pep boys since may 25th for a new motor.

1 New Castle, DE, United States Review updated:

I took my car in for a oil change on may 25th, found out I needed a motor, I called my warnety people Silver Rock they came out to see the car and approved the motor on the 31st the manager Don said the motor had come in on the on the 5th of June my car is still sitting in the parking lot in the same spot were I parked it at, I have been very patient but now it has been to long a wait, can I take my car to another pep boy's to be fixed. Please give me a call thanks so much. Carmela Williams [protected].

Ca
Jun 14, 2018
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Comments

  • Pa
      11th of Jul, 2018
    -1 Votes

    the manager at pep boys name Victor is an unprofessional, ignorant person and shouldn't be in any leadership role dealing with the public. He should be retrained on how to deal professional with the public. I will never go back there for servicing on my car again they ripped us off and I don't know if the service they so called did was warranted.
    Angry in new castle

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