This company will take your money and not follow through with providing the loan modification services that you paid for.
I signed up with them in May 2008, after numerous numerous unsuccessful attempts to contact them regarding the status of my situation, in October 2008 I requested my money back.
It is now almost Feb. 2009, not only have I not received any money back from them, they continue to argue with me and frustrate me to no end. This companies customer service department is a joke. Their loss/mitigation department is a joke and they need to be stopped.
Don't give them any of your money!