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Pendragon-Stratstone.co.uk / Demanded £4117.02 for £289.50 job

1 VALLEY ROAD PLYMPTONPlymouth, England, Devon, United Kingdom Review updated:
Contact information:
Phone: 01752 201040

Volvo V70 D5 developed fuel injector fault 12/5/08. Diagnosed with injector leak by Kastners Volvo Exeter 12/05/09. Advised repair injector clean and replace. Quote: £200. Booked into Stratstone Volvo Valley Road Plympton 15/5/08. Advised replacement rather than repair, quote: £290. Work authorised. Contacted by Stratstone to tell me car was ready but needed to return vehicle for pipe to be fitted as no pipe in stock. Returned 21/5/08 with correct pipe supplied. Contacted end of day told car fixed. On collection, injector not replaced, told didn't need replacing. On inspection wires hanging of engine, bolts securing injector in place, left undone! Instant denial from dealer and promises to fix? 23/5/08 called to be told cylinder head damaged, nothing to do with the dealer?, amount needed to fix £4117.02. complaints to head office led to demands from them and threats which lasted 2 weeks, before eventually them agreeing to repair the car, told cylinder head had been taken off and injector replaced and new bolt holes drilled etc. I demanded a documented report on what they had done to my car, they took £289.50 of my credit card and then told me they had not removed the cylinder head and the head turned out to be ok??? Attempted to obtain money by deception??

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Comments

  • St
      20th of Jun, 2008
    0 Votes

    Absolutely shocking how this got this messy. Hard up main dealers resorting to this kind of scandal needs investigating

  • Is
      20th of Jun, 2008
    0 Votes

    NICE HOBBY !!!

    follow this link people, , , , , , ,

    http://profiles.genuineukswingers.co.uk/Devon_couples_31.html

    have a nice day!

  • St
      21st of Jun, 2008
    0 Votes

    Ha Ha Ha, (I Spy) thats funny, Ha Ha lol. It proves a couple of things really? (1) Your associated with this dreadfull bodgit and scarper garage and the ### that operate there. (2) You know this campaign is true and accurate hence this poor attempt at retaliation and defamatory remarks links to web sites like this one above. Your obviously a long serving member. (3) My site is having the desired effect on you and the people concerned. Ha ha ha lol. Any dim wit can open a listing in this porno site with whatever screen name they like. Bit like your Email address, greenm3gt@02uk.com. Did you get the expected response with your email ? Clever Dick? Your an idiot who probley frequent these porn gay sites all night. By the way why didnt you send all the other links that you found??? Ha Ha Ha Ha Ha Ha LOL LOL LOL

  • St
      21st of Jun, 2008
    0 Votes

    And by the way [censored], even if I did belong to UKSWINGERS, that would still not give your garage the right to rip someone off and knacker there car. You tried to make this out, when you suggested my car was purchased from an auction, it doesnt matter you nonse, UKSWINGERS didnt fix, sorry badge my car did they idiot, the auction that I DIDNT buy my car from didnt damage it did they, Your place did, so your attempts at propaganda are really pittyfull and I expected more to be honest, something with a bit of inteligence behind it but then you do work for Stratstone so not much chance of that is there???HA HA HA HA LOL LOL PMSL PMSL

  • Is
      21st of Jun, 2008
    0 Votes

    I ALSO DON'T WORK FOR A GARAGE...I JUST FIND IT FUNNY WHEN I SEE DOLEY'S LIKE YOU WITH NOTHING BETTER TO DO THAN TAKE PICTURES OF MEN AND FREQUENT GAY SWINGING SITES!!!

    PS - I WISH I DID WORK THERE, THEN I WOULD BE ABLE TO JOIN IN WITH OTHERS LAUGHING AT YOUR JOKE OF A WEBSITE...YOU REALLY COULD DO WITH ASKING ONE OF YOUR BUM BUDDIES FOR A DICKIONARY...OOPS I MEANT DICTIONARY FOR XMAS!

    GOOD LUCK WITH YOUR CAMPAIGN MY LITTLE PENIS PAL!!

    HAVE A NICE DAY!!!

  • St
      21st of Jun, 2008
    0 Votes

    YEAH YEAH YEAH BLA BLA BLA, FULL OF ###, PICTURES OF MEN? THERE ARE NO MEN IN THE PICTURES? AND AS FOR YOU, YOUR NOT A MAN IDIOT! because if you was little ladyboy, you would tell me who you are, you would come and tell me to my face you little [censored] tough so tough behind your keyboard, you cant even admit you work for this ### company cause if you did, they would sack you immediatly, mind you just think of it, you could spend more time on the gay sites then little dick. Bye bye love. xx

  • Pa
      4th of Jul, 2008
    0 Votes

    Followed this story with interest! Stratstone ordered the removal of the Web site on Dafamatory grounds threatening liable action against the servers Freewebs who hosted the Site! Freewebs had no alternative but to obey. Shame really because by all accounts the story is genuine, true and accurate and neither Stratstone nor Pendragon will comment nor issue an appology to Mr M*******.

    Surely it would have made more sense to call the customer and sort out his obvious complaint. A quick search on Google shows that this guy is not alone when dealing with Stratstone.

  • Bu
      3rd of Dec, 2012
    0 Votes

    Stratstone appear to spend all their time evading dealing with consumers fairly?

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