Peak 5 financial / No notice of closure - unable to contact by phone
This so called company is corrupt! They have changed their corporation name so many times it is unbelievable. I have tried to contact them several times to pay my bill as I can no longer go online as it is gone! I am afraid to pay by mail as they will just say they didn't receive it as they have done previously. In all the years I have dealth with Peak 5, Flat Iron, Centrix, I have only come across two people who spoke in a professional manner. Everyone else is completely rude and lie. I have had to be late just a few times due to disability from surgery or job lay off. I always paid them plus interest, fees. They never note their system notes when I have called to let them know I would be delayed a week or so with a payment. When I called to make it they stated they do not show that conversation. Two years ago when my ex- father-in-law passed away and was on my way to his funeral with my son, they called my cell phone (I will never give any business my cell # again) demanding payment as I was a week late, threatening me. I explained that I had already called them previously stating I would pay that Friday but the man wanted to argue as if I wasn't upset enough. I let him know that we were on the way to a family funeral and he ignored me. It was just too much! My son who is so wonderful, pulled over and made the payment with his credit card. I was so embarrassed on top of everything else. I absolutely detest them. When you call everyone is rude...rude...rude. I have been in the credit/collection business for thirty years and would never think of treating customers like this. Yes they are entitled to what is due them but should not be able to get away with improper customer service and hopefully go completely out of of business for good. Their interest rates are sky high and the $10.00 fee for phone/internet processing is ridiculous. I am worried about the interest fees building and affecting my credit rating. Has anyone found out how to make their payments? I only have about four car payments left and want them out of my life.. this is a nightmare.