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First I received a letter telling me I was approved for $2300.00 credit limit from GE Money Bank and offered the latest luxury goods with payment plans and no interest til next year. I said I will try a small purchase so I ordered Eternity by Calvin Klein for Men for $55.00 plus $8.00 shipping and handling! This company after two weeks of ordering still did not ship out the item I could have gone down to Walmart or Macy's and picked up and had that night! The $8.00 shipping and handling isn't cheap on something so small. I can understand if this was a "built to order" notebook computer but come on even QVC, HSN, or Ebay people ship faster than two to three weeks out!
Next came to phone call to Peach Direct and I was put on hold and told they would take care of canceling the order! Next day it still was showing as pending on PD online. I called again and this time the girl said it would be canceled but it would take 2 to 3 days for it to show up in system as canceled. I said I want to talk to supervisor and she asked why? I said I want to talk to supervisor and she put me on hold. Two minutes later she said it was immediately canceled and it would show on system immediately. I said I wanted to still talk to supervisor to tell them she is playing games with me! Amazingly the phone disconnected! I called back and supervisor told me her "wonderful" employee followed policy and my order was now canceled. I said I have $2300.00 to spend and will NOT because of trouble I have with this small item and she said where am I going to get a laptop for low payments? I said QVC offers laptops and 4 easy payments and probably ships out in less than a week. She didn't seem too happy with me!
Lessons learned from Peach Direct - 1. shipping is expensive and not refundable 2. customer service is shady and hard to cancel items 3. items are shipped out late so you are charged by GE Money Bank in hopes you become delinquent setting off late fees, 20% restocking fee, higher interest rate of 28.99 fixed with first late payment, and overlimit fee of $30 plus you are responsible catching UPS the day of TV delivery or will be sent back and owe $300 restocking fee on a $1500.00 TV and still get no TV. 4. items may be substituted for equal or better without notifying you if it is ok to do this - lets say you order a Bose system and get Sony - you must pay 20% restocking fee because there is nothing wrong with Sony item. 5. Shop at QVC, HSN, EBay, or Walmart.com because they are cheaper and have the latest products. 6. Read the fine print and terms and conditions carefully.
Lastly while doing a google search on Peach Direct I noticed an article on Oracle systems installing the latest computer technology to Peach Direct. The company that runs Peach Direct is eCapital Financial Corporation. You might find this article very interesting!
http://www.oracle.com/pls/cis/Profiles.print_html?p_profile_id=11246
Notice the item under the heading "Managing Orders Efficiently and Reducing Delays".
Thank you and good luck!
I emailed D. Kim about my issue of canceling the order and the order still ships a week after my cancellation. I did not sign for package of cologne nor accept it but now must pay GE Money Bank $63.00 in order to keep my credit in the good. They say it says it will take 1-2 billing cycles to see the credit. My grandma can walk faster than that! D. Kim makes it all look good but never got back with me after a week. I contacted the executive offices of Peach Direct and no return call. I contacted the Indiana Attorney General office and submitted a report on Peach Direct. I will keep posting my situation until it is resolved.
Jeff Bridge
P.S. Peach Direct - I want a simply credit for the cologne and no 20% restocking fee or shipping charge either. I want a full $63.00 refund and I will shut up.
I canceled my item and it still shipped! GE Money Bank says they sent Peach Direct the money and I did not sign for item nor accept the package from UPS. Now Peach Direct is taking ten years to say I returned the item that should have never shipped out in first place. I have to pay the full $63.00 to GE Money Bank because I am going to be damned if I pay 28.99% on an item I never accepted nor get to use. GE Money Bank says I have to pay it in full until the "turtle credit" happens. I filled out a form with Indiana Attorney General and will bring Peach Direct to its knees because of its deceptive practices. No one ships out a product after you cancel it! Time to update your Oracle computer system to 2007. I will send updates as the latest happens. I wander if the executive offices really exist!
You were lucky and brave ordering a TV 26" or bigger - I think you have to plug in television while FedEx man is outside waiting to make sure you will accept delivery! No FedeX or UPS man is going to wait for you! 20% restocking fee on $1500 TV is $300.
Satisfaction Guarantee Policy: Simply call us at 1-866-GET-PEACH within 15 days of receiving your merchandise. You will not be entitled to a refund if you elect to cancel your order more than 15 days after receipt. Upon receipt of a cancellation request, we will make every attempt to stop the shipment of your order. If your order does ship, you must refuse delivery. Shipping and handling charges will not be refunded on shipped orders. Additionally, a restocking fee of 20% will be charged on all return items.
There is no restocking fee for defective products returned in exchange for the exact same product. Software, music, movies, video games, home and fashion products (excluding Diamond Stud Earrings and Journey Collection jewelry) are not returnable. Diamond Stud Earrings and Journey Collection jewelry must be returned in its original condition and packaging (including any warranties and certifications) and the item wear tag must be attached. There will be no refunds issued on stone(s) that have been removed and reset and items that have been tampered with. Televisions over 26" may not be canceled once they have shipped. Shipping and handling charges will not be refunded on shipped TV orders. If you refuse delivery or miss your scheduled delivery appointment, you will also be responsible for the return shipping cost plus a 20% restocking fee. At the time of delivery, you must inspect the TV. If the TV looks damaged in any way, you must refuse delivery. Do not sign for or accept delivery. Products are subject to availability.
PeachDirect reserves the right to ship equivalent or better models at no additional cost to you. Specifications are subject to change without notice or obligation.
My next laptop is coming from QVC because they offer easy pay and the latest Dell and Toshiba laptops! Walmart sells stuff too and you have 90 days to return it! QVC does not make you pay for a restocking fee! Think you can have your Playstation 3 tonight if you went to store and picked it up! Just save your receipt so you can return it!
Notice the copyright 2006 on bottom of Peach Direct website! Here it is April 2007 and the "latest" is being shown on their website with 2006 stuff. Some of their computers have Vista included but some still have old Windows XP on them! Little hints tell me my stuff will be outdated before it even ships by next Christmas!
i ordered a compaq presario from peach direct in september of 2007. i thouhgt i would be getting a brand new computer ! i got a computer that has things from 2003 . just imagine how you would feel.this computert is so slow sometimes it shuts down. now i have ge money bank breathing down my neck because i refuse to pay for 2003 computer!
My husband and I placed an order with peach direct back in October. He ordered the hd player for our x-box 360 and the wireless adapter for it. I can honestly say that we had no problems what-so-ever. I feel like we recieved everything sooner than expected. However, after reading about all of the complaints it makes me a little hesitant in ordering in the future. I had never heard of this company before and when we got the offer in the mail my husband actually submitted the application on-line. I really and truly can't complain about the company. All I can say is that I am a lil in shock that this is the same company, because like I said we had no problems with our order or with the shipment time. I am now a little nervous for placing an order in the future, who's to say that I just jinxed myself...
I ordered 10 items on 11/12/07 and I was given the run around after 3 weeks of no products they came in slowly after they stated you will receive them within 14-21 days. After 5 weeks I called everyday and the customer services associates wrote notes that did nothing finally after 6 weeks 6 items delivered 1 was cancelled without notice and 3 items the psp, and game and sewing machine that was promised now not coming in time for christmas im so upset and what do i tell my kids, they make luxary affordable for people with less than perfect credit only to give me the run around, and now i don't have the money to go out and buy those gifts i thought were coming, wish i could so something they shouldn't be allowed to do this to customers.
OMG! Before making my very first purchase at Peach Direct, I read the complaints on the complaint board. I immediately emailed DKim asking if this was true and if it could be prevented if I chose to purchase with PD. I didn't hear directly from him, and I decided to go ahead and order. I made my order on Tuesday and it arrived on Thursday. No hassle what so ever. I couldn't believe it! They told me over the phone that it would ship out in 2-3 weeks and that it is shipped through vendors in your local area. I asked who the vendor was and they didn't know, they just said depends on the closest to your area. I'm happy it worked out. . .
Ordered two Ipod classics, came within a week and ordered some fancy french perfume for the wife came with in a week. No problem with the service I received.
THEYSENDME TWO
I first ordered from Peach Direct in March 2007. I ordered a laptop & received it a few weeks later with no problems. Then a few months later I ordered a digital camera & also had no issues, receiving it within a couple of weeks. Believe me, I have dealt with some shady businesses in the past, but I have no complaints about Peach Direct. My orders were perfect, if a little slow on the shipping. (And no I have no affiliation with the company. Just wanted to tell the other side.)
I also received one of PeachDirects very attractive catalogs and applied for credit. But I was wise I only ordered one small item, a purchase that was under $100.00 so that if I did experience any problems with PeachDirect then I could pay this purchase off quickly and walk away from them free and clear of any after affects. As for ordering in the future right now they have my business.
At first I will admit my experience was bad! I hated Peach Direct... but because of Dean Kim I cannot complain. He has always been there to help me and answer all questions. He has gone out of his way to make Peach Direct a great company. Thank you Dean for all your help!
Wendy M.
Dean ... you the man...
This is just a note to tell you that Peach Direct has already refunded the $128.00, I had reported them to BBB in Calif. and they did the trick, I just checked my credit card and the money was refunded this morning. It really does pay to complain and complain until you get results, if none of you have had any results look up the BBB for Los Angeles, Callif. and they will help you get the results you need. Thanks again for letting me tell my story.
I am an new customer, and havent bought a thing or order with Peach direct. Had a similar exprience with a "Customer Service" Although, after reviewing all the complaints, I must say someone should contact the "Better Business Bearul" And contact: ""Date Line-NBC "" or CBS, or ABC News Corp. (Ask to direct your call to the consumer frudulant dept.) (or equivlant). You can contact a Web site that handles all frudelant practices in the US. Yes they will help you as well. Today federal requlators are scoping thses practices due to "Homeland Security" Again contact the Media listed above. This might be a story that they want to do, in addition, you'll help others and gain fame in doing so!
Best of all and good luck !
Thanks for all your forwarning here(Complints) !
Thomas
Peach Direct is dedicted to ensuring that our customers receive the best products and service. We have taken a very proactive approach in contacting customers on this website and have been successful in resolving most of their issues.
If there is anything we can do to improve your experience, please contact us right away.
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
Our customers will soon be able to track the status of their orders in real time. Until then, should you have questions regarding the status of your orders, please feel free to contact our customer service department at (866) GET-PEACH.
If you have any escalated concerns or issues, please email me directly and I would be more than happy to assist.
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
We have made great strides to ensure the best possible service for all of our customers. Should you have any uresolved issues, we would appreciate the opportunity to assist you.
We look forward to hearing from you all.
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
We appreciate the opportunity many of you have given us to prove that we truly care for our customers.
If there is anything we can do to improve on your personal experience with Peach Direct, please contact me directly and I will do my absolute best to provide you with the best possible service.
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
Peach Direct values its' customers and wants to ensure the best possible shopping experience for everyone.
Should you have any unresolved issues, please contact me directly, so that I may get them quickly resolved.
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
Sandra,
I would like the opportunity to assist. Even if your issue as already been resolved, please contact me so that we may ensure that this never happens again.
Customers should not be charged 20% restock fees for damages that are reported right away. If you have similar issues or need further assistance, please feel free to contact me directly. I would be more than happy to help.
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
Due to the volume of customers contacting us, we are not always able to reply immediately, but every customer is contacted and every issue is resolved.
If you need assistance, please feel free to contact me and I would be more than happy to assist.
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
Mr. Strickland,
I am very sorry to hear that you were given conflicting information by our customer service department. I have been trying to contact you in order to resolved your issue, but have not heard back.
We are working hard to update our system so that customers can track the status of their shipments in real time. In the meantime, if it has been over two weeks since you placed your order and need assistance checking the status of your order, please feel free to contact me directly and I would be happy to assist.
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
Enrico,
We're very sorry to hear that you were not satisfied with the products you purchased on our website, especially since our goal is to offer our customers the best products available.
I have tried contacting you several times in order to assist you further, but have not heard back. Please contact me directly and I would be more than happy to address any concerns you may have.
Regards,
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
Franco,
We regret to hear that you were unable to resolve your issue.
I have personally attempted to contact you on several occasions, but have been unsuccessful in reaching you. If you have any unresolved issues, please contact me directly, as I am anxious to assist you in any way I can.
Best regards,
Dean Kim
Peach Direct
Corporate Office
Email: dkim@peachdirect.com
Peach Direct offers luxurious products at monthly payments that everyone can afford!
If you have any questions regarding our prices and products, please do not hesitate to contact me directly at dkim@peachdirect.com.
Like many companies, Peach Direct also reserves the right to substitute a product if the product becomes unavailable. However, please rest assured that we will only use a substitution if it's absolutely necessary and will usually replace it with a higher model. Most customers are very pleased with their products whether they receive a substituted product or not.
Should you have any questions or concerns regarding our substitution policy, please do not hesitate to contact me directly at dkim@peachdirect.com.
I placed an order for a plasma tv on 8/5/07. On 8/6/07 I read about all these complaints and problems customers were having. I then started to worry. I sent an email to customer service and also sent an email to D. Kim at Peach Direct. I got a response from both right away. D. Kim reassured me my order would ship out in time and that it would be a smooth transaction. He was very very helpful. I was provided with a tracking number within 3 days. I have contacted the shipping company and just found out my TV is due for delivery next week. It will be less than 2 weeks for the total transaction. This was great customer service. I believe whatever problems existed in the past, Peach Direct has taken the proper steps in resolution. I would definitely order from them again. Thank you D. Kim and Peach Direct!
Peach Direct is a great company. I am student with tuition and rent, I had no possible way to get a laptop i desperately needed and one i get a pre approved notice in the mail for a 2000$ credit limit for low monthly payment and I received my laptop in 4 days. If u calm down and realize that Peachdirect send there order out in bundles around the country the same day. So it really depend on what your ordering, when you order and location. I also ordered a Ps3 and received it pretty promptly to less than two weeks. Everyone cant have a good experience. P.s WISE BEYOND MY YEARS.
Zune screen failure - Worst customer support I have ever seen. I'm not just going to roll over for Microsoft.
Purchased a 30 GB Zune 06/17/07, on 07/28/07 the LCD screen failed. No damage to the cover but the inner LCD screen is a rainbow spider web. 07/30/07 at 10:29 AM MST I contacted Microsoft Zune Customer Support speaking with Ken, I was told that he has seen this problem before when the LCD has failed at no fault of the consumer, but Microsoft still refused to warranty the product. Stating the warranty only covers the hard drive or software. I did not damage the unit, this a manufacturing defect in the LCD, regardless the screen is not covered and would not be repaired. I was told that despite a 1 year Microsoft parts and labor warranty and a two year supplemental warranty I have no recourse and, as I understood, am essentially out of luck. This is not acceptable when spending $229.94 (plus a $17.88 extended service plan) and having the item fail within 45 days, then being told sorry, but that's not our problem, you’re on your own. Microsoft will do nothing to solve the problem. Ken referred me to Zune.net/feedback to register the complaint, which I did.
07/30/07 at 11:23 AM MST I Contacted Repairnow.com/walmart and spoke with Shiela, ID # 207392. I was told the supplemental warranty does not take effect until the manufacturer warranty expires and they could not help me. She referred me back to Microsoft, but Microsoft will not honor the warranty.
07/30/07 at 2:30 PM I went back to Wal-Mart where customer service was unable to return the device due to a 15 day return policy on electronic devices of this nature.
As of 7/31/07 at 11:26 AM I have sent two e-mails to the Zune.net/feedback with no response to my complaint. I think they are just going to try to ignore me and hope I go away. The Zune seems to be so poorly manufactured that the inner LCD will fail under common use and Microsoft customer support is so poor that they will do anything to avoid fixing a known problem. As of 08/01/07 at 10:24 PM MST I have had no response to my written complaints to Zune.net/feedback. I have done a web search and found this to be a very common problem. A few people were able to get it repaired, only to have the screen fail again within a couple of weeks. I have included some web site addresses related to this issue;
http://www.cliczune.com/2007/03/proofs_of_zune_.html
http://www.zunecomplaints.net/zune/zune-complaints/
http://www.zunefaq.net/2006/11/25/
http://www.consumeraffairs.com/computers/microsoft_zune.html
http://blog.scarletumbrella.com/2007/01/14/zune-woes-mr-zune-says-i-have-no-music/
http://www.ubergizmo.com/15/archives/2007/02/zune_cracks_under_stress.html
http://www.my3cents.com/index.cgi?tab=3
http://crunchgear.com/2007/01/31/zune-battery-possibly-cracking-displays/
http://www.engadget.com/2007/01/31/zune-screens-cracking-from-battery-pressure/
The following are some organizations I intend to contact after giving Microsoft Customer Support another opportunity to correct the problem;
http://www.consumeraffairs.com/php/a_report.php Department of Consumer Affairs
https://odr.bbb.org/odrweb/public/GetStarted.aspx Better Business Bureau
http://attorneygeneral.utah.gov/fraud.html Utah Attorney General Office
http://kutv.com/consumer/local_story_157154454.html Channel 2 News Consumer Journalist/Advocate
http://www.commerce.utah.gov/dcp/ Utah Department of Commerce
www.ftc.gov (1-877-FTC-HELP) Federal Trade Commission
08/01/07 at 11:15 PM MST I sent the above text to Zune.net/feedback, hoping to get their attention.
08/02/07 at 10:39 AM MST I contacted Zune Customer Support by phone, speaking with Service Representative Shilpa (Employee # 325263) and Customer Service Manager Don (Employee # 325041) both flatly refused to accept any responsibility for the damaged LCD screen. Both claim the specific part is not covered under warranty because they define it as “physical damage” despite the part being an internal component of the device. Shilpa claimed there was a specific clause in the warranty that defined this part but was unable to produce the language in the manual and refused to find and e-mail the text of the clause to me. I was again referred to Zune.net/feedback and given a reference # of [protected]. Both the representative and manager dismissed my complaint and identical complaints of others as disgruntled customers who didn’t get their way. Microsoft is fully aware there is a problem with this component of the device, and simply refuse to do anything about it. I was also told they would not repair it under any circumstances, there were not any authorized service centers to either take or send the device to, referred me to some generic electronics repair store, which in turn would void any “warranty” that would still apply, because of an unauthorized opening of the case of the device. I have sent multiple comments to the Zune customer feedback site with no response to my complaint.
08/02/07 2:30 PM MST I have file a complaint with the Better Business Bureau and given a reference number of 5345573. At 3:15 PM MST I filed a complaint with Consumer Affairs, receiving a notice the complaint would be added to the database and I would receive an e-mail notification soon.
I just wanted to share my experience with Peachdirect. I ordered a 42" Plasma TV. I did receive the delivery within two weeks from placing my order. My problem with Peachdirect is total lack of customer service. The 1-866 # for customer service just plays music and nobody ever answers the line. You don't even get an announcement that you have dialed Peachdirect. When I checked my order status online, it showed that it shipped three days later with a tracking # with a link to Fedexe. Fedexe shows no activity for this tracking #. It was a good things that I found these comments on this board and found out that peachdirect was using Pilot Air freight for the shipment of large TV's. I emailed customer service many times for the status of my order and also emailed D Kim and all the other customer service reps I could find who posted messages on the net and did not get a single reply from anyone. I did not even get an automated email thanking me for my order.
I would use extreme caution dealing with Peachdirect because if you have an issue to be resolved. There is no one around to help you.
My experience with PeachDirect was great! I placed an order on Sunday, July 22, 2007 for an HP Pavillion Notebook. I read in the fine writing of the credit invitation that it would take 2-3 weeks before delivery of my order. While I did not need the notebook immediately, I was prepared to wait a couple weeks before receiving it. However, on Thursday, July 26, 2007, UPS showed up at my door with a package from PeachDirect. I could not believe it! I said surely, this isn't my order already. But much to my surprise it was! First impressions are usually lasting impressions. I will order again!
I was concerned about this company after receiving an offer for credit, I checked their prices and and terms, and read a few comments at various websites but they are comparable to fingerhut so I ordered a hp computer, 19" LCD monitor and combo printer, scanner on July 5th. I read the "fine print" about the 2-3 week delivery.
Well, Yesterday (July 15) my entire order arrived in perfect condition. I am very satisfied with the products and the "terms". I appreciate the offer from Peach Direct that helps me rebuild my credit at "MUCH MUCH better than Rent-To-Own Rates".
Bk
N Bennington
I ordered aq 50 dlp tv. It arrived the day it said i would get it and it works great i have nothing bad to say about them.
I think you need to post e mail follow up address as an emergency post as our company has many many problems it is overwhelming... i know from experience.
While i finally have what i ordered almost a half a year ago it seems... i am just happy to have my electronics... but your company does not have my respect my attention yeah, never again.
I ordered a Phillips 42" Plasma TV and then found this complaint board one day later. I worried that I had just been ripped off. One gentleman on here had given out a contact email address for a person at Peach Direct. (dkim@peachdirect.com) I emailed Mr. Kim the very next day and expressed my concerns. He worked with me via emails and prompt phone calls. I received my television much sooner than the 2-3 weeks as stated when I placed the order. I highly recommend contacting Mr. Kim if you are considering ordering from Peach Direct. Skip the customer service center and go directly to the corporate office! You will be a satisfied customer just as I am. He will even check with the warehouse to assure that you are getting the exact product that you ordered, not a replacement.
Most of the complaints on here are from the Holiday season and he will tell you there were issues during that time frame but those issues have been resolved. And, I can assure you that GE Bank does NOT bill your account until the product is delivered. They have revised their policies since these complaints have been posted.
Again, his email is dkim@peachdirect.com
Phone [protected]
Hope this helps you out!
Wow, D. Kim. Are you a joke? Are you reading these complaints? Success stories seem to be 1 in a 100. There is no trust to be regained. From the mishandled cancellations, it seems like with your customer service division, it's one step forward and two steps back.
I ordered bose speakers and waited a month and a half for them. I canceled the order then they came two days later. I didnt sign for them now im still waiting for my account to be refunded. This company is something else i wont buy anything from them if this doesnt get fixed and soon!
I have had problems with a cancelled order that has not been fully credited for over 4 months now. I have filed at least three disputes with GE Moneybank as well as a complaint with the attorney general in California and the LA Better Business Bureau. I can be very aggressive when necessary and to date GE has "suspended" any charges or payments due. Although I would like to say Peach Direct's business practices and order/cancellation process leave MORE THAN A LITTLE to be desired, a real someone there is now handling my complaint and I have every confidence it will be resolved this week sometime. If it is not, I will rattle some more cages as I have a pre-paid legal service and am not afraid or financially constrained about doing so and have been MORE than patient. I agree, it does not have to be this ridiculously difficult and should not be.
My experience with Peach Direct was entirely different. After accepting their offer I read the complaints here and wondered if I had made a big mistake. Fueled by this I went in ready for a fight. I had ordered three items, a DVD player, an ipod, and a Zune. I checked the order status daily and was happily surprised to find a tracking number for the DVD player within two weeks and for the ipod shortly thereafter. Both arrived on schedule. My Zune order, however, took a little longer. When it became longer than I wished to wait I contacted D. Kim with customer service whose comments are on this site in an earlier post. Mr. Kim was polite, professional and actually very friendly. He worked diligently to get my product to me and did everything he promised to do as well as making it worth the wait. I am very pleased with all of my purchases and as far as billing goes, I had my first two items in hand before the first bill came. Not only that but my first bill did not include the Zune as it had not yet arrived.
Everything I have seen is one-hundred percent above board and believe me I tried hard to find some fault. Furthermore, if you visit the BBB website you will see that Peach Direct has a good record and a good history of resolving complaints. I don't negate anybody who has had a bad experience with PD, I just want to relate my experience.
On another note - many of the comments were from people who got computers that they felt were outdated or wouldn't handle the tasks for which they wanted them. PD's catalog has full, clear descriptions of the specs for each computer. Remember when buying computers from a catalog store that you must read carefully when choosing and get help from an expert if necessary to guide you. Just some helpful advice.
Lastly, no I don't work for PD! It's just that I complain very loudly when something is wrong and feel it's fair to put the same energy into complimenting good service which is too rare these days. Plus, probably like most of us, if PD hadn't offered me the credit I couldn't get this stuff now.
I cancelled my order for a big screen, three days after ordering it. Item still showed not shipped. When I cancelled, the girl on the phone even said it was not shipped. Now I have the stocking fee, and shipping and handling to pay, for an order I cancelled. They tried to keep me on, by offering me a free dvd player to keep the order. I found a tv I liked better, locally, and in stock. I went home to verify it was not shipped, cancelled and bought this one. Now I am to pay $$500+ to this rip-off? EVERYONE COMPLAIN, AND KNOCK THESE ### OUT! If I don't hear back soon, I will retain a lawyer! Anyone had any luck with taking these thieves to court?
I placed an order on January 19th on January 28, 2007 I called to exchange the order and was told that I needed to cancel the order and wait two billing cycles before my account gets credited I did that and as of today April 27th my account has not been credited, and GE Money are billing me and calling me for payment for an item I canceled and never received. It does not take this long to credit an account. Do I feel victimize, YES not only that PeachDirect have enough personal information about me for Identity Theft. I am very surprise that GE Money would partner up with a so called company such as PeachDirect, this now makes me leary of GE Money.
Tiata Rogers is what we in the scam industry like to call a paid shill. It is a peach direct employee that is paid to surf the net to try and refute the seeming 100's of complaints about this shady company. In short, don't trust them