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I was suckered into ordering from Peach Direct. I was excited that I finally had the digital camera I have always wanted. Well here it is 1 month later, and I still have not received my merchandise. When you call customer service, you get the same response. "Order is pending" My favorite is not once but twice I was told that the shipping department does not update their records regularly and it may already be on the way as we speak. My response was I was already told that two weeks ago.
I informed them that if I did not receive my merchandise by Christmas, they were to cancel the order. In the meantime, I have been billed by GE Money Bank for products I have never received. I called GE Money Bank and they told me Peach Direct would be the company I need to call.
I want off the merry go round. My next call is to the Attorney General. Anyone want to jump aboard?
I'm also a victim of Peach Direct scam. Hope everyone who had been a victim of this company file a class lawsuit against this company.
I just ordered a laptop, printer and camera from these guys. I received the laptop and printer within just a few days, but still waiting on the camera. The printer I received was not the one I ordered but I did read in the fine print that they reserved the right to substitute it, so that was fine. Not sure how long the camera will take to get here but I'm happy so far.
I ordered a pc from direct and it took them a month to send the pc but i still have not yet received the printer after numerous attempts to talk to someone it is always a stupid automated thing. I agree with every one it is a very ### place and they sure take their time in sending things. It is awful. We all need to get together and get this company shut down.
I ordered a philips 42" plasma television on march 2. I just received it it today march 21. Excellent television, customer service was good. Maybe they got there act together after all of these negative comments against them. I would by from them again.
I just accepted credit from this company and after what I have seen here I am doing some major questioning. I am going on 2 weeks that my order says pending. I am thinking about cancelling it all what do you think. Has anyone had good service out of these people? Please let me know.
I'd like to take a second to say that Peach Direct is ripping off poor people, and they know it from the second they take an order.
My parents, who struggle ordered an HP computer. After waiting for a ridiculous amount of time (over 2 months) it finally showed up. My mother is 60 something and got it running, after plucking away at for a week or so she started to realize that this was not what she had been promised.
There is NO DVD burner, hell it can't even play DVDs. All of the drivers are out of date, as in last installed in 2001! Hello it's 2007, she got treated rudely and was told she can't return it, she a 15 DAY WARRANTY! This is total Bull! Say what? It gets worse Programs won't run, the operating system is unstable and she received NO Manual with the entire system! People at Peach Direct are awful and in Fact the are Bullies, only after threatening with a lawsuit was she put threw to a "manager" who was even more rude than the previous person. The system continues to fail.
When we contacted HP, they could do NOTHING to help with the situation.
They must sit around their office wearing SKI MASKS Answering the phones? They are Thieves! PEACH DIRECT SUCKS, DON'T EVEN CONSIDER ORDERING FROM THEM!
Angela R
SW FL
I ordered a laptop computer from these people as a Christmas present for my husband on December 6. I was assured this item was in stock. After not receiving it I called. I was told the item was out of stock and would be shipped as soon as possible. After not receiving the item for another couple of weeks I called again and was given the same answer, I asked to speak to a supervisor and was told none were available. At last I received the computer and guess what it did not work. We called the tech support and were told the item was defective and we needed to contact Peach to send it back. We called Peach on 1/18 the day after receiving the defective computer and were told they would send out return labels. It is now 2/8/07 and still no labels. Just called again and I was told I had to wait two more weeks. Someone needs to give us a clue on how to handle these people. It just doesn't make sense. Joyce P.
To anyone who is thinking about accepting credit from Peach Direct and ordering from their website, please think twice.
Seven weeks ago my husband and I ordered several products from the company to build a nice computer desktop set up. Four of the products came within three weeks and then the computer shows up sometime afterwards.
Upon opening the box I quickly discovered that this was not the PC we had ordered. We ordered an HP with the whole nine yards and in the box was that was half of what we ordered and not even a HP.
The company claims that if they are out of the item, they reserve the right to send a product of equal or more value without extra charge. This pc was certainly not equal or more.
My husband contacted the company via phone the very same day and explained the situation to them. They told him that they would send shipping labels in the mail so that we can return the PC to them.
Here it is a month later and after 3 more calls to the company, still no shipping label has arrived for us to send this sub-standard piece of garbage back to them.
We have since bought a new PC locally and the other computer sits in my kitchen waiting for the shipping label. Customer service keeps giving us the run around.
People, do yourself a favor and think twice about doing business with this company.
Theresa
Uxbridge, Massachusetts
U.S.A.
Check out this link! There is no warehouse .. there is no staff. Everything is out-sourced thats why there are no answers only run around the call centers are off site and the company does not carry any stock. Click the link and read the page!
Peach Direct is simply a mass mailer that takes a risk in offering credit to its customers with a flashy web site and out-sources everything from customer service call centers to there inventory (there is none) so if you order a x-box 360 and its back ordered from Microsoft Peach Direct would have no idea until you placed your order and why would they tell you they want there money and returns would have to go to them and then back to whoever (microsoft, hp, phillips, etc..) then back to peach direct then to the customer .. its a cost cutting format that does not have the customer in mind at all! just max profit! Thats it .. so take a chance if you want .. just know the process and understand the laps it would take to get anything done (if something is defect or broken) hope the right item shows up and its in one piece!
Thats my 2 pennies .. here is the link
http://www.oracle.com/pls/cis/Profiles.print_html?p_profile_id=11246
I still have not received my warranties that i am getting charged for. They said I would get them a month ago by mail.
These arrogant people should get shut right down. I personally hope the place burns right down along with GE money bank.
These people are so worthless they ought to do the world a favor and just hang themselves, especially that lying slut I talked to the other day that hung up on me.
You know what i work for this company and let me tell you something.This company sucks,If they did not pay my bills for me and my three kids i would not work for this damn company.A warning to anyone who receives a brochure do not DO NOT activate the account PLEASE. They cant let you know if your order has been shipped even after the 2 to 3 weeks are up .even though don't you think 2 to 3 weeks is to long for delivery and be billed two days later after you place the order. Oh and ge money bank you are worse than peach direct
Peach direct is the worst company that I have ever dealt with. Customer service? There is none. My order was placed on 12/16/06 and as of todays date, 01/16/07, my order continues to pend shipment. I have called constantly to the main order number to no avail. I have e-mailed customer service and have received no response. The newest lie I have been told is, "On Friday the 19th of January, we will have a tracking number for you". We shall see. I would bet that by this same time next month, I will continue to wonder were my product is. Do not allow yourself to be scammed. I feel that this is fraud and most likely this is a "company" run out of someones kitchen. This is crazy, the average teenager can run a better e-mail order business that this place does. Don't make the same mistake we have. Don't order, you will regret it.