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PDC Spas / They don't stand behind their products

1 United States Review updated:
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I just came in from discovering more leaks in the plumbing of my spa. My tub has had one problem or another for more than 50% of the time. Before this spa I owned one from Home Depot that worked without a problem for 13 years. It actually moved with us 2 times. From day one my PDC Spa has been a nightmare. The spa has had the control panel replace multiple times. My circuit breaker blows on a regular basis. I have flashing lights. I used to keep the spa running over the winter to prevent freeze up but the cost was close to $ 200/ month so I gave up on that idea. I use my 100 cfm compressor which I use to blow out my clients sprinkler systems to clear out the lines on my tub. You would figure after 6 cycles the water would be out. But it is not. Every manifold is cracked. I repaired 2 last week hoping that was it, but when I filled the tub today the rest on the other side were also leaking. Why not a single drain connected to a tee branching to the end of each manifold. There shouldn't be the need for anti-freeze. Don't buy a pdc spa.

Sv
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Comments

  • Tr
      26th of Mar, 2009
    0 Votes

    Mr. Parkinson,

    My name is Travis Reed and I am the Product Support Director with PDC Spas, I would like to be able to speak with you about the problems that you have had with your spa. If you could please contact me at PDC Spas at 1-800-451-1420 or email me at treed@pdcspas.com. I look forward for the chance to speak with you and talk about the problems that have occurred. Thanks.

    Travis Reed
    Product Support Director
    PDC Spas

  • Tr
      24th of Aug, 2009
    0 Votes

    Dear Consumer,

    I am Travis Reed the Product Support Director at PDC Spas. I am sorry to hear about the problems you have experience with your PDC Spa. I would like for you to contact me at PDC Spas at 1-800-451-1420. We can disscuss your problem and see if there is somthing that can be done to take care of it for you.


    Travis Reed
    Product Support Specialist
    PDC Spas

  • Al
      28th of Jan, 2011
    0 Votes

    I got the same problems

  • Al
      28th of Jan, 2011
    0 Votes

    I have same problems with leaks

  • Al
      28th of Jan, 2011
    0 Votes

    I have same problems

  • Tr
      31st of Jan, 2011
    0 Votes

    Dear Albert G,

    My name is Travis Reed and I am the Product Support Director at PDC Spas. I would like for you contact me directly at my PDC Spas email Treed@pdcspas.com, or if you would like to contact me by phone at 1-800-451-1420. I would like the opportunity to help you with any problems you may be having. Thanks.

  • Se
      5th of Apr, 2011
    0 Votes

    I've worked on spas for over 15 years and in my experience no manufacturer has set up drains for every manifold in every model of spa. I seldom use anti-freeze but instead I blow out each jet with a shop vac in reverse mode and then I loosen any connections at heater and pumps that are able to be loosened. I have never had a manifold break after I have followed these prceedures. Dont blame any specific manufacurer freeze damage. If your not sure how to winterize then find a service co. that will do it and guarantee their work.
    Service Tech in Delaware

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