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don't waste your time

Complaint Rating:  67 % with 3 votes
67% 3
Contact information:
United States
Over the last several weeks, I have submitted several technical issues to pchgames.com. After receiving their stock answers many times, I finally called the help line. No luck there either. The gist of the response was "upgrade to the latest flash or we can't help you". I was at Flash 10.1 but a few updates below the current (10.1.8xxxxx).

I have uploaded proof of the problems I encountered and add them here for your curiosity.

I finally had enough and asked how to remove my account and got a message that they have disabled it.

I have better things to do than to waste my time uploading obvious errors several times only to have nothing done about it.
Complaint comments Comments (2) Complaint country United States Complaint category Internet Services


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N  25th of Apr, 2012 by    0 Votes
I feel for you, I updated my profile account information and after clicking "save", I was deactivated. Tried for 2 days to get someone to help me and got a response from someone in FB PCH account telling me about the questions' page for PCH. This was no help at all, I was told about updating stuff and I had all the latest of everything, so I know it was on their end and not mine. Glad I'm not alone. I can just go to Pogo.com and play the same games for free and if I don't want to sit through the stupid advertisements I can at least pay unlike PCHgames. And I never really had any problems from that site and they respond to you quickly, or you can ask people for help in a game in "chat rooms". Never seem to get a response from PCH unless you owe them money.
A  29th of Jul, 2015 by    0 Votes
seems to me the more tokens you have the more problems you have with the site

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