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Publishers Clearing House / PCH.com

Publishers Clearing House / PCH.com review: unable to redeem tokens 105

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12:16 pm EDT
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I am unable to redeem tokens on games I play at PCH. It keeps telling me I am not a US citizen. Please fix this problem.

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105 comments
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pauladavis
Honaker, US
Jul 15, 2014 12:15 pm EDT

I cannot redeem my tokens. I will not waste my time playing games if i cant redeem my tokens.

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1Sweetness
Sparks, US
Jul 15, 2014 10:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Every time I try to redeem my tokens, it tells me to log in even though I already am. Then I get a blank page. How are you supposed to redeem the tokens for the gift cards or drawings?

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AnnaG
Hallandale Beach, US
Jul 08, 2014 6:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been trying to redeem my tokens for months now and it kicks me out I cannot connect to choose a prize what is going on? This is very frustrating please help.

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chucky3
Detroit, US
May 29, 2014 2:19 pm EDT

Need to know why the system wont let me redeem any of my 500, 000 tokens.please send me a email at cmcknight7454@gmail.com

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Studebaker
, US
May 19, 2014 10:11 pm EDT

Why is it that I cannot redeem tokens from pch free games, that I have earned? Can anyone tell me how to do this step by step? Thank you.

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Studebaker
, US
May 19, 2014 10:08 pm EDT

Why can't I redeem my tokens? Please tell me step by step what I need to do. Thank you. Scangel50@hotmail.com

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marthaannblackmon
Los Angeles, US
May 15, 2014 3:52 pm EDT

Please help love games. It's not fair we play but can't redeem. Please help.

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Rodriguez Wanda
Chester, US
Apr 27, 2014 2:03 pm EDT

I Just want to know How to redeem my tokens Anything is no working

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Rodriguez Wanda
Chester, US
Apr 27, 2014 1:52 pm EDT

Every time I try to redeem my tokens won't let me doing

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Oldcro
Union, US
Apr 25, 2014 9:26 pm EDT

I have tried to redeem my tokens, but it keeps going back to the beginning.

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Tessie Jackson
Baton Rouge, US
Apr 20, 2014 2:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Will not allow redemption of tokens. Request that I log in when I am already logged in. After entering password and hit "sign in" nothing happens. Are the tokens meant to be redeemed for the listed prizes? I have in excess of 23, 000 points. Thanks for the fix, and Happy Easter!

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tmunson
Buckeye, US
Apr 06, 2014 2:49 pm EDT

Whats is up with this? I try. To redeem my tokens and it just takes me back to the login page?how many do you need?I'm lost!

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Hilda Cisneros
Laredo, US
Mar 31, 2014 6:33 am EDT

how do I ree
deem my tokens it doesn't want to log

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Lea Ott
Summit Point, US
Mar 27, 2014 7:42 am EDT

Cant redeem tokens. Say I need to log in, even though im already logged in.

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Martin York
Washington DC, US
Mar 23, 2014 1:53 pm EDT

I would like to know how many point/tokens and/or to redeem them please help i can not log in my name martin york my email is martinyork196@gmail.com

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Need help redeem my tokens
Grand Prairie, US
Mar 20, 2014 6:06 am EDT

PCH Games - UNABLE TO REDEEM TOKENS [Comment in Complaint]
i went to redeem my tokens and when i click on an item to redeem with them it takes me to the login page to enter my password, but when i enter my password nothing happens. i click login and it stays on the exact same page. what do i need to do?...

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Wayne Mudrak
, US
Mar 18, 2014 5:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am unable to redeem my tokens. what can be done.Is this aSCAM! This is not right for your coaster ears.Please get back to me, so we can solve this problem and keep me as a loyal costemer. Thank you.

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Billie McAlister
Claremore, US
Mar 07, 2014 9:17 pm EST

Why cant I redeem my tokens this a bunch of carp makes you wonder if anybody ever wins false advertisement

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kcash09
Lincoln, US
Mar 06, 2014 12:07 pm EST

i went to redeem my tokens and when i click on an item to redeem with them it takes me to the login page to enter my password, but when i enter my password nothing happens. i click login and it stays on the exact same page. what do i need to do?

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Samantha mill
Magna, US
Mar 03, 2014 9:30 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I've nearly 20, 000 tokens, it will not let me redeem any of my tokens. Can you please help me?

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lil debbie
Newport, US
Oct 08, 2013 5:37 pm EDT

most ofyour instant games freeze, for instance, instant wins, scratch offs, sweepstakes PLEASE ADVISE. i;m a loyal pch fan

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Emma Serna
Stockton, US
Aug 22, 2013 6:33 am EDT

I exchange the tokens I win and choose items from the redemption center and I never get the items. How does it work? I call once to ask the question and the person that answered just laugh. and didn't answered my question. Thanks for your time. I hope I win the FOREVER.

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givememore25
washington dc, US
Jul 28, 2013 6:44 pm EDT

I have the sme complaints plus do I HAVE TO PAY for any of the items I SELECT even if I HAVE THE CORRECT AMOUNT OF TOKENS. please give clear information as to how to collect prizes

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gamblingmom
Leander, US
Jul 22, 2013 3:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had alot of points to redeem and decided to use them on different items. The points for the items was deducted from my point account but now I don't know how to get the items (mainly gift certificates). Are they mailed to me, e-mailed, what and how. I can't find any answers on the PCH webwsites. I've been a PCH member for over 40 yrs. and never won anything, I buy items occasionally and started playing the games online a few years ago. I thought this may be a way to get something for all I've spent on items and stamps to mail the many, many envelopes back. I complained once about an auction website and now they deleted me off the site. Are we now not allowed to complain about injustices.

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gamblingmom
Leander, US
Jul 22, 2013 3:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was able to redeem my points for different things, but now I don't know how I'll receive those things. do they come in the mail, e-mail. How are they sent to me. Or is this a gimmick and we just earn points and then pretend we are actually using them to get items.

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hoopscoach17
Hallsville, US
Jun 30, 2013 11:24 pm EDT

Please tell me how it is humanly possible for people to win 2 and 3 million tokens in one day? There is some sort of cheating going on!

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caine49
Brandon, US
Jan 14, 2013 8:02 am EST

Cannot redeem tokens for prizes. Why?

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Evamae
Taunton, US
Jan 11, 2013 9:15 pm EST

how am I supposed to redeem my tokens?

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Evamae
Taunton, US
Jan 11, 2013 9:14 pm EST

I have 1, 088, 500 tokens and can't get in to redeem, please help!

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linda skov
Oro Valley, US
Jan 07, 2013 10:27 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ATTEMPTED TO REDEAM MY TOKENS. IT SAID I WAS NOT FROM THE UNITED STATES. I LIVE IN TUCSON, ARIZONA AND THAT IS IN THE UNITED STATES! I ALSO, EVERYTIME I ATTEMP TO PLAY GAMES OR EVEN RESPOND TO EMAILS, MY COMPUTER RESPONDS WITH VIRUS AND WILL NOT ALLOW ME TO ENTER. I SEE THAT MANY PEOPLE HAVE THE SAME PROBLEM. GUESS THIS IS FRUAD AFTER ALL!

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sheera711
Apache Junction, US
Jan 05, 2013 12:50 pm EST

I am unable to play games.When I click to play galactic gems, just a blank screen appears. I'm sure it is my computer not pch, but I just don't know what else to try

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roawr123
, US
Dec 20, 2012 6:50 pm EST

Has anyone actually ever won anything from the pch site?

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want to win too
, US
Nov 25, 2012 2:38 pm EST

It seems like another gimmick to me . All they want is our information so they can sell it to their sponsors, who in turn fill our email in boxes up hoping that we will buy what they are selling. Maybe PCH knows there is no token redemption, and no winners either. That is why they don't answer or fix the so-called problem..
Everything is a complaint, with the token redemption site not working, not a thank you for the winning money! Maybe they should be investigated again for their practices. PCHs goal is to make money and keep there advertising money which they continue to collect from sponsors. We the public are driven by our own desire to get something for nothing, myself included possibly because of hard economic times. Just remember we are all enablers, Companies like this feed on our own selfishness.
PCH continues to dangle that carrot in front of us because we continue to actually believe and participate in their pretences.
For all of us, want-to-be winners, would all of you REAL PCH winners come forward so we can truly check you out to see if you are real people and not paid to keep your silence Actors.

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beep2008
Edwardsville, US
Sep 29, 2012 10:08 am EDT

at the start of the game it freezes up when the "show before each game" comes up. I hit the X but it won't move past that screen. Help

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Sharon Edmark
South Lyon, US
Sep 03, 2012 1:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

One complaint - GAMES had been Freezing dudring play - 3 times this week ending 8/31/12.

Second Complaint - I had 782, 796 tokens after I had the labor day bonus per my own addition plus my account shows it and then the next time I am down to 780942 at 12:51 am monday ...What are you doing - I keep track of all my tokens. This is not the first time earlier this week I lost 300 tokens

WHAT IS UP WITH THE TAKEBACK OF TOKENS?

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Sharon Edmark
South Lyon, US
Sep 03, 2012 1:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I played Tri Peaks Solitaire all night and my tokens were correct 780.092. I logged out and then back in to get my Bonus Points for LABOR DAY which were 1894 Tokens. My total was 782, 796. Then I checked again and it went down to 780942. What gives? What happened to my total of 782, 796 plus all after that?

THIS IS A FORMAL COMPLAINT _ I LOST 300 tokens 2 days ago as well.

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Lorraine Deneen
Gresham, US
Jul 28, 2012 11:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

None of the games will give me any tokens or credits for playing games. This has been going on for 3 days now. No matter how many times I play, it will only give me points for 1 game. This is really getting unexceptable!

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Xza312
Plymouth, US
Mar 23, 2012 7:42 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I also cant redeem my tokens, says im not resident of USA.

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EVELYN MORAN
Arlee, US
Mar 19, 2012 12:39 pm EDT

I also can't redeem my tokens says i'm not a resident of USA

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EVELYN MORAN
Arlee, US
Mar 19, 2012 12:37 pm EDT

I also can't redeem my tokens says I'm not a resident of USA