PC Richards of Yonkers NY / Salesperson

1 Yonkers, NY, United States

Salesperson attached a product AND charged us for a product that we declined to purchase. After shopping for a grill and its purchase, the sales person Keith tried to sell my husband a cover that we already have. After declining the cover Keith said "here, take it" as if it were a throw in as are the other accessories for Weber Grills. THEN we noticed he had already charged our card for the cover which is why he tried to seem like it was an add on. We don't live near that PC Richards so it's inconvenient to go back just for a grill cover. That's under handed selling. Bad practice. We've gotten most of our products including TVs, air conditioners, microwaves and others from that store and the sales staff has been great to this point. I'm sure it won't happen to us again - why? NOT GOING BACK!! Thanks Keith.

May 28, 2015

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