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PC Richard & Son / whirlpool refrigerator and customer service

1 Hempstead, NY, United States Review updated:
Contact information:

I purchased a refrigerator at the PC Richards and Elmont they were lovely I got the refrigerator they installed it within two days the refrigerator froze everything then it went from freezing everything to not working at all so I lost everything in my freezer I lost everything that I bought in my refrigerator that was all brand new I try to contact customer service the service said they couldn't come for a week customer service said they take care of it they call me back at 7 never heard from them call the next day spoke to two more people will take care of everything will call you back no one called finally I just called the store at 3 I've been without a refrigerator for 10 days and lost all the money for everything that I purchased I finally called the store they're coming today hopefully but again I'm sitting here waiting another day wasted Whirlpool won't do anything for me and PC Richards won't do anything for me other than replacing the refrigerator I want some sort of a refund

Apr 21, 2018
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  • Wp
      23rd of Apr, 2018
    0 Votes

    Dear Dcavy:

    Thank you for your review. We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you.

    Please email us at [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase, the website that you submitted your inquiry, and a brief description of the issue. We look forward to your reply.
    Thank you.

    Whirlpool® Social Media Relations

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