[Resolved] PC Richard & Son / samsung refrigerator
The refrigerator is only 4 years old and I have already had 4 service calls for the same issue (ice build up which causes the fan to make a lot of noise when it hits it) and cooling system shut down, which caused me to throw out a lot of food. Parts have been ordered once again, and I just received a message that they are delayed; so, my family and I have to endure this noise even longer. WHAT HAPPENED TO THIS COMPANY?? I have purchased all my appliances here for the last 25 years, but will no longer.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Updated by irini elbendary, Jul 25, 2018
I need faster service!!!
Kevin PCR's Response, Jul 27, 2018
I apologize about any inconvenience. Please allow me to look into this for you. Can I please have your invoice number or phone number please?
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