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PayPal complaints 363

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8:27 am EDT

PayPal not official website

I made $125 investment in paypalinvest.com. I thought it is official paypal site that is why I trusted them. It is fake website! They used the same name to get our trust. I can’t get my money back now. I think we must cooperate and close this company down!

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icozan
, PH
Nov 09, 2012 5:40 am EST

SCAM! This paypalinvest.com is a scam. They can pay small amounts (maybe not at all) but if you tried $830. Oh no! They won't be paying you a cent. Yes that's right, they scammed me for $830. When I requested to withdraw, $150 only, they can't even pay and instead asked me to send them $300. If I'm not going send the $300 then they won't process the $150 withdrawal. SCAM! Right now, when I visited their site, its suspended like this; http://paypalinvest.com/cgi-sys/suspendedpage.cgi?a=account ... I already filed a dispute with paypal and a complaint with FBI's Internet Crime Complaint Center www.ic3.gov

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macv
, IN
Oct 04, 2012 3:45 pm EDT

dude this site is legit and i have invested in stp plan $5 i even got $0.25 profit for 1 day so dont be a spoilt brat

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K
5:30 am EDT

PayPal terrible company to deal with, very unprofessional

Terrible company to deal with, very unprofessional ... All they seem to do is keep your money...on the same day I sold something on eBay worth £150 I also got a car loan for £15000 within 10 mins.. PayPal held m money for 16 days, then after providing I'd etc they kept £100 of it for another 16 days, apparently because of possible chargeback and I thought that's what the fees were for, silly me...

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8:31 am EDT
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PayPal paypal

On 07/13/2012, I received an e-mail from “PayPal” ([protected]@ppmediauslawregulation.com) with the subject line “Please update your PayPal account ( US Laws and Regulations )”. The e-mail read:

Please note: This is a service notification from PayPal regarding important information about your account

Dear PayPal member
We need to confirm some of your account information or collect further information. Please complete this by 15.07.2012. If we don’t receive this information in time,
PayPal is required by law to limit access to your account.
What should I do?
Please follow the link below and login to your account and renew your account information
Why is this required?
US law requires financial services firms like PayPal to confirm the identity of all our customers. This is necessary to provide a safer platform for our users and to help prevent the illegal use of our services.
We apologize for any inconvenience this may cause and appreciate your assistance in helping us maintain the integrity of the entire PayPal system. Thank you for your prompt attention to this matter.

Thank you for using PayPal!
PayPal Support

When I clicked on the link, it took me to http://ppmediauslawregulation.com/paypalupdatedatabaseUSLAWSANDREG/index.html. This page had a link to click to log in and supply the information. That link took me to http://ppmediauslawregulation.com/paypalupdatedatabaseUSLAWSANDREG/webscr2.htm. The webpage didn’t ask me for my PayPal user ID or password, but it did ask for my bank account information, including the routing number and account number. I believe that this is a scam.

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Update by villager68
Jul 13, 2012 9:42 pm EDT

Thank you. I just forwarded the e-mail to spoof@paypal.com.

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Shadoefax
Peoria, US
Jul 13, 2012 9:31 am EDT

You should forward the email to spoof@paypal.com to report it. I get similar emails and always report them.

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Logical Sense
San Antonio, US
Jul 13, 2012 8:33 am EDT

You are correct, it is a scam.

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12:09 pm EDT
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PayPal paypal is illegally holding my money - reporting to bbb, california office of the attorney general, and united states federal reserve

Paypal is illegally holding my money - reporting to bbb, california office of the attorney general, and united states federal reserve

They are illegally holding my money for 180 days, I have history of disputes, chargebacks or complaints. I have been denied 'appeal' which I was not even in. I cooperated with paypal in sending them my id, my bank account statement and also provided them with my social security # in an effort to confirm my identity. 3 days later and $50 payment from a friend and my account is limited!

This is a copy of the e-mail I sent to paypal.

"hello,

I understand paypal’s need for holding funds for credit card charge back purposes, however a review of my account history will reveal that there is no charge back rate or disputes what so ever. My account was open for 2 days before you put a limit on it.

There is no charge backs, disputes, or complaints what so ever. This is not going to happen, my attorney has been contacted and he's advised me to send out this e-mail to you one further time before we report you to all the proper agencies listed in this e-mail.

I feel that any reasonable person would conclude that holding my entire balance for 180 days is excessive and may be viewed by some as punitive or as already stated, an unnecessary abuse of power and perhaps even contrary to the laws of some states.

Please be aware that replying with the standard “this is part of the terms of service that you agreed to” will not satisfy my request, or deter me from filing my complaints with the agencies listed above on the morning of wednesday june 27.

It will be up to those agencies to determine if paypal is operating within the law, abusing power, etc. I am simply seeking a resolution that is fair and in the best interest of both parties.

Thank you for your time again in looking into this matter. I appreciate your help greatly."

Paypal is illegally holding my money - reporting to bbb, california office of the attorney general, and united states federal reserve

If paypal is illegally holding your money too lets get together and report them to the bbb, california office of the attorney general, and united states federal reserve

I will be filing complaints with the following agencies on wednesday morning, june 27, 2012 if I am not satisfied with paypal’s response to this request to release my funds and my account:

The california office of the attorney general

http://ag.ca.gov/contact/complaint_form.php?cmplt=CL

The better business bureau:

https://odr.bbb.org/odrweb/public/complaintlink.aspx

Additionally:
The united states federal reserve

http://www.federalreserveconsumerhelp.gov/complaintinfo.cfm?info=1

(I understand that paypal does not operate as a “bank” which is precisely why they may be interested in such complaints.)

All complaints will be filed “online” wednesday morning june 27, 2012 and written copies will also be sent via certified postal mail. If you are being taken advantage of I urge you to do the same! Remember to fight back and show these big corporations they're not invincible to the law!

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8:22 pm EDT
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PayPal deceptive advertizing

I was going to travel internationally and wanted to use my PayPal debit card to withdrawl money while out of the country. When I login to PayPal to do a bank transfer (which takes 3 to 5 days) I also see the option to use MoneyPak indicated as "You can add money to your PayPal account from MoneyPak on the secure Green Dot website" PayPal even goes as far as to indicate that the "Processing Time" is "Instant." I have found all these statements to be false and misleading thus constituting deceptive advertizing. When I attempted to use the MoneyPak to add funds to PayPal I was given a non-descriptive message "Due to technical difficulties we are unable to process your request. Please try again in an hour. We apologize for the inconvenience." I wait an hour, actually it has been exactly 2 hours and 38 minutes since the MoneyPak was purchased and I have tried at least 8 times to use it. When I called their customer service at 8:30 PM they were very unhelpful: they could not give me any explaination as to why I would be recieving errors and told me to wait an hour and try again. I did and it still didn't work and they were closed! For whatever reason their site is able to pull up the card # and see the balance, but I can't actually use it!

So in the end I have spent $804.95, MoneyPak has my money, name, phone number and social security number and I have absolutly nothing to show for it.

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Shewchuk
Newnan, US
Feb 01, 2013 10:48 am EST

They are scam artist! Stay away from them!

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carol999
, US
Jul 02, 2012 7:24 am EDT

I am having the same issues with green dot moneypak/paypal. Talked with both customer service department, paypal and greendot and the issue can't be resolved at the moment! I would have NEVER used green dot if paypal didn't recommend them - I feel that's its a total fraud. So I am out money - green dot has my social security number, and I nothing... DON'T LISTEN TO PAYPAL ABOUT INSTANT MONEY FROM GREEN DOT - FRAUD!

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Green Dot Corp.
Monrovia, US
Jun 20, 2012 4:27 pm EDT

We truly apologize for your experience. We assure you that MoneyPak is a safe, secure, and quick way to add money to Paypal accounts. When using a MoneyPak to load your Paypal account Green Dot will collect, verify and record your personal information on behalf of PayPal. We want to assist you with your reload, please send an email to Customer.Advocacy@greendotcorp.com for assistance if you still need help with the reload. Please include your name and a phone number so we can reach you.

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3:10 pm EDT
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PayPal paypal withheld my refund!!!

I purchased an item on eBay via my PayPal account. My only funding source that PayPal had on file is my MasterCard credit/debit card. And that was the card from which the funds were withdrawn from for the eBay purchase. However, when I received the item on purchased on eBay -- the product was BOGUS...And I filed a PayPal dispute for a refund. Eventually, PayPal did find in my favor, however, in order to get my money back, I learned that I WAS RESPONSIBLE for paying for the shipping fee in order to send the item back to the seller. In my opinion, if the seller is at fault, he/she should have to cover the expense for having to ship back the faulty item. So, I went to the Post Office and had the package shipped back to the seller & provided PayPal with the tracking number...And once it was confirmed that the seller received the item -- I then was supposed to receive my refund. However, days went by, and I checked my online banking statement, and I did not see the money credited back to my credit/debit account...So after about 9 days when I still didn't see the money refunded back onto my MasterCard account, I then decided I needed to call PayPal and inquire of what's the problem. First, I logged into my PayPal account online, and was surprised to see that my PayPal balance stated that the dollar amount that was supposed to be refunded back to my credit card was actually listed in my PayPal account as my PayPal balance! I did not understand why the money was shown in my PayPal balance, and not on my MasterCard...So, after seeing this, I called PayPal and spoke with some guy. I told him the whole situation of how I was supposed to receive a refund to my MasterCard, and I never received it...And I asked him why the money was listed in my PayPal balance instead...To my dismay, he told me that because I used a debit card, that PayPal will not credit the money back into the debit account! He said that instead of a refund, PayPal issued what they term a "reversal" where they had just posted my money to my PayPal balance! I told him this sounds fishy to me and said that in the past -- whenever I needed a refund, it was refunded back into my MasterCard, in spite of the fact that it just so happened to be a debit card. He then put me on hold and came back and said that on May 21st, PayPal tried to refund my money back to my credit/debit card, but that the credit card company (my bank) DECLINED the refund...I then was STUNNED at this information! I then asked him what was the reason my bank gave PayPal for the Decline, and he said there was no reason given, and then he got quite abrupt with me, and it seemed as though he wanted to dismiss me off the line immediately. So when I got off the phone...I was very frustrated and disturbed by what he had informed me of. Something just didn't sit right with me...

So today, I called my bank today and spoke with the Bank manager and told him everything that was discussed with that PayPal rep the night before. I told him how the rep told me that PayPal tried to refund my money back into my debit card, but that it was declined and for which the bank manager essentially said that did not/would not happen! I was BLOWN away! The PayPal rep LIED to me, and MADE up the WHOLE thing about my credit card company declining that refund! HOW SHADY! So towards the end of the conversation, the bank manager suggested I pull off my debit card OFF of the PayPal site. So after I spoke with him, I decided to call PayPal back, to tell them what I had learned from the Bank manager -- and to also attempt to get my money OUT of my PayPal account. I reached a lady rep this time...And she gave me the same song & dance with regards to why PayPal didn't refund my money back into my MasterCard account...She stated that because my payment came from a debit card, PayPal will not refund my money back to the MasterCard that was used to make the purchase!
I was furious at this point...and FED UP with bogus excuses for why I don't have my money in the proper place where it should---> in my DEBIT ACCOUNT. She insisted that PayPal doesn't refund money that comes from a Debit card (even though it's a MasterCard for which can also be used as a credit card) and that PayPal just posts the money into my PayPal balance instead. So I then asked her -- well how can I get my money back TO ME? She told me they can send me a check...and I said that would work ('cause at this point, I'm at the end of my rope with PayPal) so she walked me through the online process via my PayPal account online...And then I saw on the page before I hit submit - a message stating that PayPal deducts $1.50 for checks that are sent! So, in order to get MY MONEY, I had to agree to let PAYPAL TAKE A PORTION OUT OF IT? WHAT THE HELL? I told her that was ridiculous, yet I agreed to it, 'cause I just wanted to get my funds OUT of PayPal! I told her that I am really upset about all of this...And I told her I will withdraw my MasterCard off of the PayPal site (for which I did do) and soon came the end of that conversation.

The practices going on at PayPal seem unethical and bogus. Oh--and after speaking with the 2nd rep, I went and searched through PayPal's online "Help" pages (regarding how refunds are issued) and discovered where PayPal states the following: "If you paid with your debit card or credit card, your payment is refunded to your debit card or credit card. It may take up to 30 days for the refund to appear on your card statement."...So what on earth are these PayPal representatives talking about that PayPal won't refund my money back to my debit card? I even called back a 3rd time to PayPal after I read that statement on the help section stating that PayPal does issue refunds back to debit cards...And yet when I mentioned that to the representative -- I got nowhere and heard the same exact thing that was told to me by the previous reps. This whole mess definitely warrants a report of PayPal's practices to the Better Business Bureau. Let this be a lesson to ALL for those that are using their debit/credit cards via PayPal!

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2:46 am EDT
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PayPal signup charge!

I did my research before signing up for paypal, online and asking friends and reading most of the paypal contract and was feeling fairly confident so i did it. My understanding was a dollar maybe two would be charged to me credit card to complete that part of the processes, thought ok whatever. Than right away i get a message from paypal that says this...(keep in mind i have not made any purchases or sold anything, never used the account at all) " PayPal: Payment not completed. Invalid phone number or email. Include area code and please try again. Example: send 34.99 to [protected]" WTF is this all about? First of all, they sent me an email confirmation prior to this text, which i followed thru on and they sent me this to my phone so obliviously they have my phone number right and most importantly i just gave they have my credit card info... what do you bet they figure it all out and charge my account before they respond to my squibble about the bogus charge. I looked on lie and the exact amount 34.99 has been deducted from other peoples credit wards for match.com without their knowledge and the fees are not being refunded because there is a deadline for reversals of three days. Why didnt i find this out sooner! Just wait til my jealous husband finds this on our bill!
Granted i maybe ### prematurely but this is the kind of ### that happens to people all the time. This is why i try to research before i buy.
Any ideas how to get myself out of this mess before its too late?

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Winkie Johnson
, US
Jan 28, 2017 11:08 am EST

Its a scam. I just authorized a new phone number for my Paypal Here account and immediately got that same message by text. The phone is set up just fine. Man those scammers don't miss a trick. Damn.

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I
8:57 pm EST

PayPal don't use them

Don't use them, you will loose your money and time. I bought a package from them to make up to $5000 per month with google adsense. Almost a month passed and I still haven't made a dollar. So better don't use them!

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shirish5
, IN
Jan 09, 2013 5:36 am EST
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I also bought a package of 2 domains before 3 months. I haven't made any money. It is totally scam business. They will not link your websites to text-link-ads as they promise on their site. The content on the site is duplicate and they have made hundreds of similar sites. So don't use it and loose your money.

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1:24 am EDT
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PayPal we need this person tracked down

Hullo there?
we need help!

Mr. Babak Nouri, a citizen of Iran, clamining to live or work at address 6867 Elm Street #300, McLean, VA 22101, telephone numbers [protected] and [protected], ( e-mail : [protected]@greencard2012.org ) collected money about US $ 4, 308 using PayPal from a group of about 47 people that was meant to fund an appeal in court that Mr. Ira Kurzban ( www.kkwtlaw.com) is handling, in connection with the DV lottery 2012 case.

Please help us and track Babak Nouri down, so he gives us our money back.
Please help us
Thanks alot.

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5:12 pm EDT
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PayPal catch-22

I wanted to register for a seminar. To pay with a credit card, I was forced to set up a PayPal account, even though the credit card should have been enough by itself. PayPal took the information and failed to pay the seminar organizer. Since then, PayPal has sent me dozens of messages demanding that I verify the account information etc etc etc. To respond, I am required to use a log-in, which doesn't work. there is supposedly an option for new members who can't log in, but if I do so, I get an e-mail back saying that my e-mail doesn't match their idea of who I am, therefore they will not respond to my attempt to cancel the stupid account!
I hope PayPal is so swamped with non-existent accounts that they have a virtual denial-of-service brought on by their own arrogance and stupidity. Who needs them in the first place? And even if they were a great service, this catch-22 is the worst I have ever encountered. I will avoid buying or doing ANYTHING that requires PayPal, even if it is a product I desperately need.

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Mike Nason
, US
Jan 26, 2018 8:16 am EST

Paypal Catch-22. My account is over 10 years old, I know longer have the same phone number and of course cannot add a phone number to receive a confirmation text/phone call. To email Paypal I have to log in. Tried calling several times and at the same point, I hear a bunch of Spanish and the line is disconnected.

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9:13 pm EDT
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PayPal money transfer

Yesterday, I made money transfer in order to use megavoip for international calling. I followed the instruction to buy credits, and I paid via pay pal by using debit card, but unfortunately there is no credits in my megavoip account despite the money was withdrawn from my bank account.

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8:23 pm EDT
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PayPal fraud

I have been a paypal user for years and never come across any thing like this strange amount of money exiting my account without my concent and this is totally out of order and if I can not get this solved I will go to the police...

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8:56 pm EDT
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PayPal unfair business practices

This is a complaint to make everyone aware of unfair business practices Paypal uses in regards to their users' financial information and, perhaps, solicit ideas from others, who experienced their behavior, in how to resolve this. I attempted to reason with them to no avail.

I had a business account setup with Paypal to process payments for memberships for a small dating website. They have reviewed the website while setting up my credit card processing, etc. Four years later, December 2010, after what seemed like a productive business relationship, I was informed that my website violates Paypal's AUP. Basically, some member profiles had language that could be construed as sexual (moderated website: no explicit description of activity or explicit pictures were ever allow on my website!), etc and per Paypal, "they prohibit use of Paypal's services for such purposes, etc." I tried to find out more from them, received a phone call from someone and discussed my confusion how this is different from match.com (where I have seen far racier profiles) or adamandeve.com (where they quite explicitly describe their sex toys), but to no avail. Mind you, my website is non-explicit and fully moderated. That notwithstanding, it is a matter of what Paypal calls "brand protection", so I let it go. It is their brand, they do not want my business or affiliation with me. No problem.

Here is where interesting things start. My account was, of course, now "limited." Not much of a balance, but still not sure why I have to wait for 6 months before I can remove it. Most credit card providers will not even deal with refund requests after 30-60 days. I had a very lenient refund policy and if a member felt they are getting less they paid for, I always volunteered a refund even if they did not ask for one! No complaints from Paypal regarding payment processing in all 4 years. I, myself, even reported what looked like a suspicious payment to Paypal, asked to investigate, and refunded it once or twice!

After waiting 6 months and having transferred my balance out of Paypal account, I proceeded to remove my bank information from my profile only to find out that I am not allowed to. Now, I understand that Paypal will keep my account locked and limited (will not use any of their services in the future, anyway), I have a huge problem with them having what is basically a debit authorization on my bank account in perpetuity. I discussed this issue with my bank and they told me that since I authorized Paypal through their website, I also have to "deauthorize" through the same process.

Having read plenty in the past about others' woes when dealing with Paypal after their accounts were limited (just do Google search!), I figured I will write them a strongly-worded email stating that while I am not requesting they close my "limited" account, I want my credit card and bank account information removed because I do not want to fall victim to someone hacking their databases or in other way abusing my accounts (debit in perpetuity!). They declined on the basis that they did not want the same bank information used in creating other accounts and offered their assurances on how well they protect their users' information.

I contemplated a bit further and decided to seek a compromise. I offered to send them a signed affidavit where I will state that I will not be creating any Paypal accounts and have them remove financial information from the account in question without removing the account itself. They declined and informed me that I exhausted my appeals. Again, they offered their assurances about their security.

While I was dealing with this account and, obviously, frustrated with their attitude as well as delivering on my future promise of not creating new accounts or using their services, I went ahead and closed my other Paypal account, which only had a few transactions and was barely used. More about this account later.

Sorry for the long introduction. It is only to show the situation in correct light (it is not about Paypal processing service--a few minor annoyances, but otherwise alright). So here is the basis of my complaint:

*** I am absolutely not happy that they are retaining my financial information, even after I specifically asked them to remove it. My bank, in fact, stated that after I requested them to "deauthorize" my account for debit, they must honor it, and any transaction after the fact would be considered illegal. ***

I am not comfortable with their retaining my financial information, especially in the light of the following:

http://ucclaw.blogspot.com/2009/09/paypal-account-hacked.html
http://techcrunch.com/2010/08/23/paypal-itunes-fraud/
http://www.consumeractiongroup.co.uk/forum/showthread.php?195062-Paypal-account-hacked..

Just do a Google search http://www.google.com/search?sourceid=chrome&ie=UTF-8&q=paypal+accounts+hacked and find out for yourself.

Remember the 2nd Paypal account I mentioned of closing? Well, that account was rarely used. It was not limited. Before I closed it, I removed bank information from it and Paypal confirmed it via email. The kicker?! Once I closed the account--having resisted Paypal's temptations not to 4 times--I received an email stating that my billing arrangement with iTunes Store has been cancelled. I don't remember ever having a billing arrangement with iTunes Store. I never bought any music from iTunes (I know, it is impossible to believe!). Now, read the second link above about Paypal/iTunes fraud and you tell me why I should trust Paypal with the security of my financial information (N.B., Paypal was not implicated in this fraud). The way I see it, if they don't have my information on file, there's nothing to steal. Even one of my credit card providers-a huge bank--was hacked. So why should I trust Paypal with my information, when I don't even plan to use their services anymore?!

BTW, when I replied to my 2nd account cancellation notice, telling them that I did not have a billing arrangement with iTunes, I received an automated reply (with my full name 2 hours after I cancelled the account!) telling me I have to submit my inquiry via a website. Nice!

I promised them I will not roll over and let it slide, so this complaint is my first step. I am considering others as well, including filing this complain with a Better Business Bureau.

Any other ideas?

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8:22 pm EDT

PayPal avoid this company and alert others to avoid this company as well

After several weeks and many phone calls I have given up. The PayPal plus operations are either in shambles, suffering from neglect, or fraudulent. Every attempt to settle a requested charge back has ended in no action what so ever. The latest attempt required I file a new (second request) and then fax the evidence to [protected] . This phone number does not work! Avoid this company and alert others to avoid this company as well. In my opinion the brand 'PayPal' is severely tarnished. I will never trust any eBay product again.

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5:15 pm EDT
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PayPal theft of funds

Another pay pal rip off pay pal was told and also recived a notice that money was refund by zone alarm soft wear the same day as the amount was submitted and it reads as refund complete! Pay pal still went into my bank account and took the money after numerious phone calls to pay pal. They still took the money and said monet cant be refunded untill it is drown from the bank end result they have over drafted my account and refuse to help they even gvae me nasty replies on the phone and will not come c, lean evey one it is now time to bring a class action suite agaisnt them I have been waredn by my bank never trust paypal they can take money any time they want no matter what and you have no recourse if you have a paypal account close it change your bank account numbers now

Paypal
P. O. Box 45950
Omaha, ne 68145

Their corporate offices are at:
1840 embarcadero rd.
Palo alto, ca 94303
Us

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Mariam Conte
, MY
Jan 26, 2014 10:33 pm EST

I fully agree with this post as I have personally been scammed out of USD883.60 by PayPal when withdrawing funds from my PayPal to my registered and verified bank account.
The transactions (2 in total - 1 for USD500 in February 2013 and the second for USD383.60 in January 2014) show completed however were never in my bank account.
I contacted PayPal more than 50 times via phone and sent over 100 emails. Their customer service staff does nothing to assist and simply do not care to help their customers trace missing funds.
PayPal advertise itself as trusted and reliable and I have found out the hard way - TWICE - that this is a blatant lie.

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2:49 am EDT
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PayPal andrew khan = paypal fraud / scam / thief / ripoff

Andrew Khan = Paypal fraud / scam / thief / ripoff

This fraud received our goods and refused the payment. sellers be aware of this paypal scam.

Here is his billing address:
Andrew Khan
Paypal email is: [protected]@gmail.com
communication email is : [protected]@yahoo.com

May him end up in prison soon!

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3:52 pm EDT
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PayPal ebay and paypal are too big and too powerful

eBay and Paypal have an obvious monopoly (eBay owns Paypal) as demonstrated by the following:
- eBay encourages the use of Paypal and makes Paypal the easiest payment method without providing the same level of support for non-Paypal options
- eBay automatically freezes Paypal funds indiscriminantly based on a complaint by a buyer unlike standard credit card industry practice on billing/charging complaints
- eBay accesses your Paypal account without permission
- eBay continues to raise fees on sellers
- eBay has removed the ability to provide negative feedback on buyers
- eBay and Paypal "double dips" by collecting money from the Buyer/seller on the front-end and the back-end of the transaction - no bundled pricing given that they show incredible favoritism to using Paypal when selling on eBay

I have been an eBay member since 2000 with 100% positive feedback. I am not a store, not a business; just someone that wants to occasionally buy and sell things. In recent years eBay has made it increasing tougher on Sellers in their fee hikes, the way the handle feedback and they way they handle disputes. Recently I experienced my first complaint.

The Buyer complained 1 MONTH after the end of the auction claiming that the package came but had been opened (a hole in the package) and the item removed. Being a month after the fact it makes it really difficult to pursue anything with the shipping provider. I responded immediately to the buyer and despite the extreme lag between the sale and the report of a problem, I offered to resolve the problem. I tried to gather facts so that I could work within the system to research with the shipping company. He immediately starting threatening negative feedback and wanting a refund (within hours of the first notification of the complaint). I cancelled the transaction in eBay so that I could get the eBay fees back, and the buyer agreed to the cancellation. The buyer asked for a specific amount of a refund ($130 out of a $180 sale) so I viewed this as a compromise due to his lateness in reporting the problem so I refunded the money as requested. A week later the buyer demanded that I pay him more money - he wanted the full amount of the money refunded (basically asking for the shipping fees, Paypal fees, and the remaining difference (roughly $67 total). I explained that this was unfair especially since he took so long to report the problem AND because he asked for a specific amount to be refunded which I immediately honored in 24 hours from the request! The Buyer explained that the original refund request was a mistake and tried to say it was a typo but the amount wasn't off by any single digit being mistyped and was actually documented twice in two emails. He again threatened to leave negative feedback and that he would pursue within eBay and Paypal. So I continued researching with the shipping company and within eBay/Paypal on policies. But the Buyer declared me as unresponsive after 3 days, filed a complaint with eBay, put negative feedback on a canceled transaction (not sure how/why eBay would allow/permit this), and turned the matter over to the Resolution Center (a Hell hole for Sellers). So this is where the Big Brother Monopoly of eBay and Paypal wields their monstrous and totally thougtless heavy hand!

So despite the fact that I had already paid out $130, eBay reached into Paypal and put a hold on my account for the FULL amount of the original transaction - thrusting my Paypal account into the negative (overdrawn!) without notifying me, without calling me, and with total disregard of the relevant facts! So EBAY DOESN'T take the time to perform ANY commonsense thinking or analysis and apply it the situation (this is the thoughtless part) and expect me to be without my original item, without the shipping fees already paid, without the Paypal fees already paid, without the $130 already paid, and now are freezing 100% on an item that was delivered. The Buyer states he was traveling which is why it took him so long (1 month) to report a problem but with a month going by and a package sitting somewhere in his possession, who knows who might have had access to the package to steal the contents! So after talking to the buyer by the phone he started to see my point and was willing to compromise by asking that I pay a lesser amount (basically without the shipping and Paypal fees). But due to the Big Brother Monopoly with eBay and Paypal, I can't refund the money since eBay reached into my Paypal account and sucked out ALL my money and left me with a negative balance! I guess the Big Brother Monopoly of eBay and Paypal want me to fork over EVEN MORE money (I am already out the full value of the original item, out all the shipping fees already paid, all the Paypal fees already paid, out the $130 already refunded, out the 100% of the Paypal payment received for the dubiously disappearing product, and now they want me to shell out even more money!?!?!?!?!?! No company show have this much power and that basically goes unchecked!

Time to look at eBid and Webstore!

eBay and Paypal should be broke up and they need to be seriously fined. I will be seeking any and all class action lawsuits and encouraging more lawsuits not to get rich but to end their tyrannical practices!

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4:37 pm EDT
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PayPal complaint & review – attention to anyone – I suggest you to avoid paypal – they will block your founds for 180 days (6 months)

25 April 11 paypal Complaint & Review for fraudulent activity
Hello
Title 1: paypal Israel complaint & review – attention to anyone – I suggest you to AVOID Paypal – they will block your founds for 180 days (6 months) with no reason!
I want to post this complaint because I want to advise all new paypal users in Israel and all other paypal users to AVOID paypal Israel and paypal u.s.a. AT ANY COST
Paypal reserves the right to freeze your founds, your money, yoyr shekels, your dollars, any amount of founds available in your paypal account for 180 days (6 months) AND if this miserable company, called “paypal” just wants, or if one of their miserable “employes” will decide to Freeze & Close YOUR founds, tyour shekels, your dollars in your paypal account they Will Freeze them for 6 months (180 days) no question asked to you (THE CUSTOMER)
In addition when thios miserables “decide” to freeze a paypal account because NOBODY KNOWS WHY, they ALSO close your account after the 6 months (180 days passed)

So first they make a lot of profit charging the so called “paypal fees”
Second if thewy “just want” THEY will freeze your founds, your shekels, your dollars or any curerency for 6 months (180 days) and they WILL NOT PAY YOU INTERESTES – NO!
They auto-decide that you can give them a loan! AND they freeze your account – SO they use the customer founds to make their profits! And they will use the customers founds for FREE!
YOU CAN ALWAYS SEND THEM AN EMAIL!
BUT YOU WILL RECEIVE (ONLY) AUTOMATED SO CALLED EMAILS WITH A PRE-PACKED EMAILS THAT DOES-NOT-MAKE-SENSE- AT ALL!
YOU CAN SEND THEM THE REQUIRED DOCUMENTS” TO REINSTATE YOUR ACCOUNR (SO CALLED “APPEAL) BUT
YOU WILL SEND THEM FAXES AND EMAILS WITH DOZES OF DOCUMENTS, INCLUDING YOUR PRIVATE AND PERSONAL INFORMATION!
AND THEY WILL NOT RE-INSTATE YOUR ACCOUNT!
WHY?
BECAUSE THEY LIKE TO RECEIVE FOUNDS FOR FREE! AND THEY DO NOT PAY YOU INTERESTED FOR 6 MONTHS! AND THEY WILL USER YOUR FOUNDS TO MAKE PROFIT!
THIS MISERABLES OF PAYPAL, THEY MUST REALLY DESPERATE TO USE THIS TRICKS !
ALSO
THEY ARE A NOT SMART “PEOPLE” BECAUSE
THEY ALREADY >>>LOST > MANY CLASS ACTIONS IN USA!
AND THEY PAI MILIONS POF DOLLARS FINES!
THEY ARE STILL USING THE SAME USA TRICKS, BUT FOR THE INTERNATIONAL CUSTOMERS!
WHY?
BECAUSE THEIR INTERNATIONAL HEAD OFFICE, IS LOCATED IN LUXEMBURG AND IT IS AN OFFSHORE COMPANY!
AND NOBODY CAN SUE THEM !
THAT’S WHY THEY ARE REALLY THE FIRST >>>> SO CALLED COMPANY IN THE ENTIRE WORLD!
I HOPE THAT FINALLY THE [censored]TTY PAYPAL WILL COLLLAPSE ONE DAY! AND IM SURE THEY WILL 1 DAY! AND REALLY HOPE!
IF YOU DO NOT TRUST ME! YOU CAN TRY AND USE THIS MISERABLE SERVICE CALLED PAYPAL $ YOU WILL SE!
I JUST WANT TO HELP OTHER TO AVOID THIS PEST

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GeorgeDude
, US
Apr 26, 2011 3:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

There is no such thing as a good monopoly, it's really up to us to open accounts with moneybookers and alertpay and try to avoid paypal if possible. Paypal are also a racist company, the way they treat asians and africans is deplorable.

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2:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PayPal guillaud jean luc = paypal fraud scam thief from france

Alvin Cheong = Paypal Fraud Scam Thief from Singapore

He received our watch and said the payment was unauthorized and filed complaint to Paypal.

Here is his address:
Guillaud jean luc
5 route marque darre, ger
pyrénées atlantiques
France
64530
Phone [protected]
E-mail [protected]@gmail.com

Sellers be aware of this son of ###.

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1:13 pm EDT

PayPal unethical service

PayPal have to be the most unethical corportate monstere on the net.
Along with Ebay their merchandising arm they absolutely walk over the smaller companies.

I started drop shipping and had 6 clients that paid via PP. The money was in the account, I sent the goods.
A day or two later the account was frozen and payment reversed to a scam artist that claimed false ID used on Ebay.
No checks were made by PP they just reversed the payment after I had the sent the goods.
I could get no expalnation from PP just Auto responders. I attempted to ring their Call center which is in New Deli.
The so called customer service rep was an absolute ### whe did not give any assistance except to tell me to fill in antoher online form.
In the meantime all the genuine customers had their monies frozen too so the ones that were still waiting could not get their goods.
PP then had the hide to tell me the account was negative balance over $600
If you deal with PayPal in any substantial amounts I would advise you to beware because the minute anything goes wrong with them they will act as THE MONEY GOBBLING CORPORATE MONSTERS THAT THEY ARE.

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About PayPal

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One of the key benefits of PayPal is its ease of use. Users can quickly and securely send money to anyone with an email address or mobile phone number, without the need for a physical address or bank account information. Additionally, PayPal offers a range of payment options, including credit and debit cards, bank transfers, and even PayPal Credit, which allows users to finance purchases over time.

Another advantage of PayPal is its security features. The platform uses advanced encryption technology to protect users' personal and financial information, and offers fraud protection and dispute resolution services to help ensure that transactions are safe and secure.

PayPal also offers a range of tools and services for businesses, including invoicing, payment processing, and e-commerce solutions. With PayPal, businesses can easily accept payments from customers around the world, and manage their finances with ease.

Overall, PayPal is a reliable and convenient payment system that has become an integral part of the online economy. Whether you're sending money to a friend, paying for goods and services, or running a business, PayPal offers a secure and efficient way to manage your finances.

PayPal Customer Reviews Overview

PayPal is a popular online payment system that has been around since 1998. It is a secure and convenient way to send and receive money online. The platform has received numerous positive reviews from users who appreciate its ease of use, security, and reliability.

One of the most significant advantages of PayPal is its security features. The platform uses advanced encryption technology to protect users' financial information, making it virtually impossible for hackers to access it. Additionally, PayPal offers fraud protection to its users, which means that if there is any unauthorized activity on your account, you will be reimbursed for any losses.

Another positive aspect of PayPal is its ease of use. Setting up an account is straightforward, and the platform is user-friendly, making it easy to navigate. Sending and receiving money is also simple, and transactions are processed quickly.

PayPal is also widely accepted by merchants, making it a convenient payment option for online shopping. Many online retailers offer PayPal as a payment option, which means that you can use your PayPal account to make purchases without having to enter your credit card information.

Overall, PayPal is a reliable and secure online payment system that has received numerous positive reviews from users. Its security features, ease of use, and widespread acceptance make it a popular choice for online transactions.
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PayPal reviews first appeared on Complaints Board on Aug 16, 2006. The latest review Refund was posted on Feb 1, 2024. The latest complaint Great service but if you have a security issue, good luck! was resolved on Jun 03, 2023. PayPal has an average consumer rating of 2 stars from 393 reviews. PayPal has resolved 87 complaints.
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  1. PayPal contacts

  2. PayPal phone numbers
    1800 948 510
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    +1 (877) 569-1116
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    +43 800 968 751
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    +32 80 050 855
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    Belgium
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    +45 80 251 640
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    +33 800 942 890
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    France
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    +49 800 723 4500
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    Germany
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    +39 800 975 345
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    +31 800 265 9239
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    +47 80 056 330
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    +351 801 38 66 86
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    Portugal
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    +34 900 801 665
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    Spain
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    Sweden
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    +41 800 721 133
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    China
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    +852 35 508 574
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    Hong Kong
    +81 367 397 360
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    Japan
    +60 377 237 155
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    Malaysia
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    +65 65 104 584
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    Singapore
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    +886 287 933 455
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    Taiwan
    +66 27 873 409
    +66 27 873 409
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    Thailand
    +54 800 222 0252
    +54 800 222 0252
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    Argentina
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    Brazil
    +56 800 395 481
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    Chile
    +1 (408) 967-1000
    +1 (408) 967-1000
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    More phone numbers
  3. PayPal emails
  4. PayPal headquarters
    2211 North First Street, San Jose, California, 95131, United States
  5. PayPal social media
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