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1.9 393 Reviews

PayPal Complaints Summary

87 Resolved
276 Unresolved
Our verdict: When using services from PayPal with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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PayPal reviews & complaints 393

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M
5:35 pm EDT

PayPal customer contact

Hi. This is not so much a complaint but to let you know that I have been contacted immediately by phone message on 3 occasions saying the person has limited access to a phone and can I provide Pay pal details as per following example.

Thanks for mailing back, I'm ok with the price and the condition I work on a rig as a mechanical engineer I would have love to call but We do not have access to phone at the moment that's why I contacted you with internet messaging facility, I'm buying it for my daughter
Regarding the payment, I will be paying you through PayPal, please get back to me with your paypal details so I can process the payment, OR you can alternatively send your bsb and account number if you have no PayPal acct. I have also contacted my courier who will come for pick up and deliver it to my place in Darwin after the whole fund has been cleared into your acct.
Await your reply

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H
9:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PayPal hard inquiry on credit report

I have just found out that paypal did a hard inquiry without my permission. It is now against my credit and is affecting my score. This is so not cool, the one thing I thought was safe to make purchases on line and truely trusted place I went to. How can they pull a hard inquiry without my signature?

My account will be deleted and I want this off my record!

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M
3:28 pm EDT

PayPal credit card info

I got charged with a hard inquiry on my credit for a paypal credit card when i did not apply for a paypal credit card. I have a paypal debit but dont need a credit card from paypal. and i did not make this application. wouldnt this person have to be logged in as me to apply for a credit card? have i been hacked or something. I did not know paypal had a credit card, what can i do to correct this?

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I
3:52 pm EDT

PayPal cody the cashier that refuses dollars

Cody refuses to accept dollar coins especially if their is at least two people behind me even when they dont have a cart or basket and had just a few things in their hands. He then laughed as he was saying no on the second refusal and by the time i keft got straight in my car amd backed out the line was alreasy finished but yet he couldnt accept dollar coins. I collect them its not like im trying to be mean and everyone else from the store has always been nice. The second troubling encounter Ive had was yesterday when he decided to train the new girl to not accept my dollar coins if there is a line. That to me seems illegal amd if it was dollar bills he would still have to count them. Worse of all cashiers dont recognize Legal tender when they see it. So I believe they need some training in customer service and care. The store lost 50 dollars the first transactuon ajd almost lost 20 the second time. There are two other dollar stores in beattyville and they are dollar general please address this situation so i can continue shopping there as i have spent thousands there cause i used to live near the store. Thank you for your time and the store number is #00484 the last transaction was on 04-26-2018 at 17:24:32. I just feel like my money isnt good enough and Yes i coukd understand if it was pennies but dollars? You might as well start only accepting 5 dollar bills and up cause dollars add up quickly and cant understamd why he would act like two people behind me is a line? All when I have worked in Atthe Springfield Mall in Illinois near chicago at Gamestop during Black friday and never turned a customer with money down no matter what currency they used as long as they were using cash. I think he needs a little reminder of what his job is and what he is there for thank you again and have a good afternoon.

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T
12:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PayPal case # pp-[protected]

I have a case #pp-[protected], but no one wants to help me with my shipping refund. called in on april 21/three times on one call i was on hold for almost 2 hours, april 19 every call seemed to end with, "let me see if i can get you to another department".
I 've received several e-mails telling me to go to my account find the case and give paypal the tracking # for the package i sent back to the seller. the emails tell me to do this before april 28, 2018. there is no way for me to input this receipt in my account because the case # doesn't show up. it is going to china so i have a post office receipt; la212715328us, first class $23.50.
So how can i get a copy of my post office statement to someone who will give me the refund?
I feel if a company gives you a case number someone in that company should be able to track it!
Ann marie young
[protected]@hotmail.com
E-mails from paypal came to inbox on 4/18, 4/19, 4/21
Usps customs declaration cn 22 la21271538us
Post office receipt cadiz, 72 lakota dr. cadiz, ky [protected], [protected]
[[protected]/ first call sale $23.50

Seller: fashionmia inc. 3rd floor no. 68 ydlwarhouse, xiang xi da dao,
xia mao, baiyun district, guangdong province 510441 china
All sellers info is in the e-mails pay pal sent me.

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R
4:07 am EDT

PayPal return shipping charges

They promised to refund the $25.92 it cost me to return merchandise that was not in the size I ordered. They continue to ignore my request for this refund. The only way I was able to get back the purchase price was to ask visa to file a charge back. The purchase price of this jacket was $31.94 which I received only because visa helped me. Paypal is useless when you are a buyer. They care only about the seller. Their resolution center is a graveyard for claims and their customer service terrible. No one at paypal is willing to help even though you telephone, email or fax. I returned this jacket to the seller on march 6th, 2018 via federal express. I emailed this information to paypal and just recently faxed copies of the tracking receipt and the invoice for payment to federal express. No buyer needs paypal. A good credit card company like visa, master card or american express is a much better choice and they will try and assist if you get into a dispute with the seller. I truly believe they are reusing to credit me this $25.92 because I asked visa to file a charge back for the purchase price.

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J
7:39 pm EDT

PayPal transaction on december 3rd 2017

I was on line in December when I made thatn transaction to find outm 5 days latter that there was no item coming in the mail I did tel the company it was a mistake I was waiting for a book to be mailed to me so I did caht with the company only for them to be rude to me and said they were no refunding me please resolve this its getting bigger on my pay pal accounmt I will send a letter soon to resolve it I dd not receive anything whats the 67.50 for? Jeffrey w Ingalls [protected]@verizon.net

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C
9:27 pm EDT

PayPal microsoft corporation march 7, 2018 12:51 am $69.99 unauthorized debit out of my account

Charquishia D. Carter [protected] Attention [protected] claim number 4044621 Did not authorize this payment. I want a refund and t block who ever is taking out of my account without my knowledge. This is just one of three transactions that was not made by myself on my account. iTunes App Store March 11, 2018 5:52 pm $9.99 took from my account. Also March 5, 2018 ITunes app store $8.99 took from my account. Need my money back like yesterday that was my power bill money.

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J
2:42 pm EST

PayPal unauthorized credit card charges

I requested a Pay Pal business debit card from Pay Pal. I have not deposited money into this card since I got it. I found out through my bank that Pay Pal charged my backup which is my checking account to pay for charges on my Pay Pal Business debit card. All of these charges after Jan. 5th are not mine. The charges account into the thousands of dollars. I called Pay Pal and have received several emails stating they have recognized possible fraudulent charges on my account with them. I tried to explain to them that all those charges after Jan. 5th was not mine. They have reimbursed some of the money, after my checking account was depleted. I have sent numerous emails to Pay Pal and they still want me to pay over $5, 000.00 to them for charges I did not make. I hope you can help me with this serious matter. I keep receiving these emails every day. I file another report to them every day but with no satisfactory solution.Thank You, Joyce Johnson

We've completed our review of your unauthorized activity case, and we've determined there was no unauthorized use.

We're unable to locate the transaction.
We tried to call you on February 11, 2018 to obtain the information we needed.
If you'd like us to review a transaction you don't recognize, please file a new case and provide all the necessary details.
If you can't log in to your PayPal account, you can still report an unauthorized transaction.

Dear Joyce Johnson,
We noticed some unusual activity on your account and are concerned about potential unauthorized access. We need your help resolving this issue, and for your safety, we have temporarily limited what you can do with your account until you take action.
What do I need to do?
Log in to your PayPal account and complete the steps required to re-secure your account.

Log in to PayPal

If you need help or have any questions, call us at [protected].
Sincerely,
PayPal

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M
8:21 am EST

PayPal paypal

Paypal Catch-22. My account is over 10 years old, I no longer have the same phone number and of course cannot add a phone number to receive a confirmation text/phone call. To email Paypal I have to log in. Tried calling several times and at the same point, I hear a bunch of Spanish and the line is disconnected. When I try to use my CC on the WEB I get a message saying I have a Paypal account and must use that account.

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N
2:13 pm EST

PayPal fraudulent participation in internet fraudulent sales operations

Paypal is complicit in supporting fraudulent merchants on Internet websites and offer no remedies.. not even a compliant process. This PayPal account is fraudulent as it facilitates payments for merchandise that is never shipped: PAYPAL *JAREDSTOREX [protected] CA... It would be very pro-consumer if complicit companies such as PayPal were proactive and not complicit in such fraudulent sales operations as I recently experienced. If I was an attorney I would filing a class action suit against PayPal for the public good as PayPal is a public nuisance as it "takes money and runs" no matter how fraudulent a seller operation is. Citizens want "America to be Great Again" let the legal system begin with PayPal.

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E
6:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PayPal paypal scam order

If you get as unknown receipt, even if you think it's possible that you made the order and just forgot, legitimize the receipt before releasing ANY personal information!

This was in my inbox and it looks like a simple case of accidentally typing in my email address instead of the correct one but when I attempted to cancel said order I couldn't. Total scam, report it if you get it then delete it. No personal information to strangers.

USBC
Order Shipped
Thank you for ordering from Costco.com.

We have successfully charged amount $39.99 to your PayPaI [protected]@hotmail.com, Cancel Now

Order Details
Order Placed
12/27/2017
Order Number
[protected]
View Order Details
Tracking information may not be updated immediately
Shipping Details
Wildflower Floral Arrangement
Wildflower Floral Arrangement
Item # ‌1132616‌
$ 39.99
Quantity
1
Total
$ 39.99
Ship To
Sandy Gerjekian
24879 VALLEYWOOD DR
SOUTH LYON, MI ‌[protected]
[protected]
Shipping Status: Shipped
Shipping & Terms
This is a perishable item and must be cared for immediately upon arrival. Exposure to extreme temperatures and/or lack of care will affect the quality and life expectancy of this item. Please attend to this package immediately upon delivery.
Order Summary
Subtotal (1 Items)
$ 39.99
Shipping
$ 0.00
Tax
$ 2.40
Order Total
$ 42.39
Membership Number
[protected]
Visit My Orders to track orders. Tracking information may not be updated immediately.
Are you missing out on our limited time offers?
Sign up to receive Costco.com e-mails on the My Account page.
Costco Office Online
Start saving today on your office supplies! Go to Costco.com to see what's new. View Office Products
Shop Confidently
We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or Contact Customer Service.
View Costco's Return Policy
Costco Concierge Services / Technical Support
Free technical support exclusive to Costco members for select electronics and consumer goods. Learn More.
How to Return Costco.com Orders.
Please keep this email for future reference, and thank you for shopping at Costco.com.
We'd love to know how we did serving you! If you would like to tell us about your experience, please share your feedback.
© [protected] Costco Wholesale Corporation.
All rights reserved.

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M
4:05 am EST

PayPal phishing scams paypal fake accounts

USBC
Order Shipped

Thank you for ordering from Costco.com.

We have successfully charged amount $39.99 to your PayPaI [protected]@hotmail.com, Cancel Now
Order Details
Order Placed
12/25/2017
Order Number
[protected]
View Order Details
Tracking information may not be updated immediately
Shipping Details
Wildflower Floral Arrangement
Wildflower Floral Arrangement
Item # ‌1132616‌
$ 39.99
Quantity
1
Total
$ 39.99
Ship To
Sandy Gerjekian
24879 VALLEYWOOD DR
SOUTH LYON, MI ‌[protected]
[protected]
[protected]@hotmail.com‌
Shipping Status: Shipped
Shipping & Terms
This is a perishable item and must be cared for immediately upon arrival. Exposure to extreme temperatures and/or lack of care will affect the quality and life expectancy of this item. Please attend to this package immediately upon delivery.
Order Summary
Subtotal (1 Items)
$ 39.99
Shipping
$ 0.00
Tax
$ 2.40
Order Total
$ 42.39
Membership Number
[protected]
Visit My Orders to track orders. Tracking information may not be updated immediately.
Are you missing out on our limited time offers?
Sign up to receive Costco.com e-mails on the My Account page.
Costco Office Online
Start saving today on your office supplies! Go to Costco.com to see what's new. View Office Products
Shop Confidently
We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or Contact Customer Service.
View Costco's Return Policy
Costco Concierge Services / Technical Support
Free technical support exclusive to Costco members for select electronics and consumer goods. Learn More.
How to Return Costco.com Orders.
Please keep this email for future reference, and thank you for shopping at Costco.com.
We'd love to know how we did serving you! If you would like to tell us about your experience, please share your feedback.

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J
8:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PayPal paypal buyer protection

I came in contact with a company named "Mobileworld Company" which is a EC21 Member.

You can find more information above this seller using the following link which is their's storefront page.

https://mobileworldcompany.en.ec21.com/

This guy probably goes under many names, but in this case, he portrayed himself as;tomas martinez with mobileworld company that he claimed was us company. I would guess he is not really American, but Chinese, judging by his bad grammar.

He convinced me by telling me he would never scam me since he wanted a future long-term relationship with me.

When I looked closer into the shipping status, my first understanding of the scam was the grammar error saying "On Transit" instead of "In Transit". Also, that the delivery was still of 25 units when the transaction only covered 1 item. Why would he still send all 25 units when I only paid for 1, was my thought. It did not make sense.

And I wonder who would ever want to pay an additional $1000 for them to release the shipment when asking for a small sample order to try them out.the reason for the small order was to test his honesty which I had to acknowledge him about.

Since I didn't agree to pay, he said that he couldn't get the goods out of customs.it could even be a salesperson working in a logistics company tried to scam me or simply that the supplier was a scam altogether.So this has been a clear sign that something dodgy was going on.

And it seemed fine until I was told that instead of using DHL to ship the items, he wanted me to use his preferred shipping company, and the red flag came when I received an email from the shipping company that they only accept international payments via western union.As far as I know when scammers want to get money and they don't want to be traced and get caught; certain payment options like western union make much easier for them to avoid being traced by.

This seller insists that he uses a particular shipping company to provide a phony email address to pose as DHL to send me an email using a free e-mail address.his sloppy content on his email tipped off me that he didn't even bother to proofread his own writing which left spelling and grammatical errors.

He pretended to explain why package had not been delivered and asked for additional payment that is 10 times more than the purchase price and to wire the difference, the extra money is for the stress has caused him to release the item from customs.

A cargo or courier company don't contact people and ask for money.they are a courier company- as such they contact and send items and mostly pay in the local country its sent from much less accept money through Western Union or Moneygram.And legitimate companies won't restrict payment to those methods.

I am aware that he is not part of cargo team or the courier company he claims to be agents of- nor is authorized agent, local branch or affiliated to such overseas companies.It's possible that the name of an actual employee is being used by an identity thief trying to scam me.

He uses an imposter fake courier company- stating that he has my item, but its delayed by customs, that I need to pay into a bank account- declaration fees, delivery charges and all sort of fake charges on the nonexistent item.

From my findings I could able to spot something was amiss about the shipping companys website, even if I couldnt quite put my finger on whats wrong but I have found that it has plagiarized content from legitimate shipping company's websites.And that might not be considered fair use because depending on the circumstances, the original website content is not allowed to be freely copied for commercial purposes.

I also found a legitimate carrier company with almost the same name and domain, www.exp-logistics.com.

You can see that this is a legitimate company with visible contact information that also is well optimized.I noticed that the fake carrier site has no search engine optimization and is poorly done. They only have an info email, no phone number, or customer service information.

He has been ignoring my demands for the refund even I had extended every courtesy possible and the criminal's PayPal account is still open.So he's still free to keep on robbing people legally

Extremely disappointed as the case is not resolved an entire month later.It's very difficult to do business with a company that doesn't trust in you.I have found the illusion of dispute protection is well and thriving in the cyber marketplace as Paypal is concerned for scammers.

PayPal does not honor its policy.It was definitely a terrible experience and I cannot afford to deal with a financial institution which I cannot trust.I will steer clear of Paypal use in future and advise everyone the same unless there is no other option to pay.I have explained the same problem almost 40 times.when contacted about this practice, Paypal customer service department unapologetic regarding this devious practice.

I am very disappointed in PayPal, I have been using this service for 8 years without a hitch.The bottom line is, it is not as simple as I've been scammed and I want justice. Even if I am clearly correct and am entitled to my money back, Paypal will find a way to deny me.PayPal knows this is impossible and will make me feel like I am at fault for not following your impossible demands.There are so many impossible mandates to comply with, to honest people like us, it would be the loser of the process every time.

Seeing how Paypal just ignore all proofs of evidence and how Paypal just automatically side with the defended party makes me not trust this service anymore because this could most likely happen again.

I have already informed him about filing a dispute against him and since then I did not hear a single word from him.

Either way, there's fraud going on or not, since some scams are so well organized and convincing and the people behind so difficult to catch it is still inevitable to spreading awareness and giving information to law enforcement agencies hopefully help others avoid falling victim to it.

I am probably upset because after I have completed all the required steps asked by Paypal representatives made only an arbitrary decision to hold my funds for no reason, or for a reason that makes no sense.

I wrote Paypal maybe 10 times about it, they blew me away.needless to say, Paypal denies publicly having a customer service problem, but rather admitting in private describes PayPal's public face is very different from the private PayPal that many of users never see.the seller has become abusive and will not refund which by law PayPal is required to do so.I am simply seeking a resolution that is fair and in the best interest of both parties.

I feel that any reasonable person would conclude that holding my entire fund for 180 days is excessive and may be viewed by some as punitive or as already stated, an unnecessary abuse of power and Paypal has not even provided me with justification even I had to supply my very private information.

PayPal is acting in an irresponsible manner and to change this scenario and to hold my money on this issue has become all the more important.there were several factors that contributed to since I am going after Paypal officials but of no avail.they are offering lame excuses to avoid me.

PayPal should pursue legal actions and definitely contact the seller and appeal the decision and ask for a refund.

Even I have enclosed my evidence list as a proof. However, Paypal denied open a case saying already filled, which I came to know is false.I appealed case again and stated I can prove that this seller is fragmented but they refused to take into account.this is unbelievable.I have used Paypal and eBay for over 12 years.terrible decision making - a case that was hardly looked into, they decided to return money wrongfully to the seller.

Paypal supposes to dispute a chargeback on behalf of my name, but they keep ignore the fact that reply to me not doing their best even though my account has been in good standing and has no disputes.

Courier Website:www.expdirectlogs.com
Courier Email:[protected]@expdirectlogs.com
Scammer created courier gmail:expdirectlogs.[protected]@gmail.com
Paypal ID:[protected]@yahoo.com
Email:mobileworld.[protected]@mail.com
Skype ID:mobileworldcompany

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J
3:49 am EST

PayPal holding my account for no reasons

They are very sneaky, ya know.
They have been keeping my account on hold for a month from last Sunday. I can't do anything. Nothing helps me. I opened several disputes, but once they notice it, they immediately close them.
I don't understand what was the reason for doing this to me. I am an average user, don't do anything but making payments. Now I am out of my money and I am not sure that what they do is legal. Do you think they have the right to do so without providing any reasons?

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M
10:03 am EDT

PayPal awful service of their community assistance in the philippines

Do not block clients from your FB page https://www.facebook.com/PayPalPhilippines/
just because they keep complaining about the money you have not transferred to their bank which was withdrawn and transfer completed Oct 13, but has not yet reached their bank by Oct 24. You should understand how stressful it is for customers to not know where their money went. Help them! NOT Block them. I've been a regular client for a year now and have been promoting PayPal for a year now in a community group of freelancers I am managing, and this is how you will repay me? This is horrible customer service.

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4:06 pm EDT

PayPal risk management department

In my opinion and suspicion the PayPal Risk Management Department is deliberately sending fraudulent and fictitious "clients" to their customers who are making a lot of money, in order for them to do equally fraudulent credit card "chargebacks, " so that PayPal can then state that the targeted business is "high-risk, " and then can therefore impose an up to 15-20% "reserve" on all of that targeted client's credit card transactions for 90 days or more, all the while keeping the interest generated and other benefits of stealing their clients' cash.

PayPal has been known to unreasonably, unethically, and illegally designate legitimate long-standing established businesses/companies who may have had 1 or 2 charge backs in a few years, and successfully defended them, as being “high-risk, ” whereupon they steal that business’ cash as described above, making billions of dollars in interest and money benefits thereon.

This is definitely a RICO claim as well.

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1:05 pm EDT

PayPal I am being scam using paypal

OHi, I would like to file a complaint about someone used code Name Prince Emmanuel address: 204 Koos De Larey St. Pretoria North, Gauteng, South Africa. I was scammed by him. He used a fake paypal account to me a payment for exchanged of an item that I have been already shipped to him last 07/06/17 via DHL and 30, 000 so that I could claim my money to PayPal Last week Sept 06, 2017 and claimed by Shoyele Ulomide .

Here is the story!

I made a request by PayPal to my buyer account name Ashley Cole on July 02 And July 6 2017 I sent the IPHONE 7plus to DHL COURIER and she ask me to send the unit item to her Niece Prince Emmanuel from South Africa VIA DHL courier, and he got the phone August 30 2017 after knowing that I have to send 30, 000 PHP which is 591.61 USD before I claim the payment VIA PAYPAL after sending the 591.61 USD TO OLUMIDE SHOYELE VIA WESTERN UNION PAYPAL is asking for Ashley Cole mistake of keying another 591.61 USD to send to the OLUMIDE SHOYELE AGAIN SO THAT I CAN CLAIM MY 75, 000, 00 Php payment from the IPHONe that Ms. ASHLEY COLE AVAIL so now then asking me to send anot and instead of me receiving 75.000, 00 I will receive 105, 000, 00 PHP and because of wat happened PayPal Said i will recieve a compazation instead of 105, 000 I will recieve additional 7, 000 PHP so meaning I will receive 112, 000 PHO. For me I think it’s too much already and she haven’t even paid the 75, 000 PHP and now I have to make a refund to her again. I took a risk to used my allwance which is 30, 000 PHP so that I settled and I can claim my 75, 000 but now I am totally stocked up and cannot do anything I came back to my country which is philippines to settled my Kids Documents so that he can study bro malaysia we only have less than a week to settled all this and I am flying back to malaysia this Monday SEPT 11 2017 and because of i used my allwance just to claim my full some now I got nothing left and leaving with nothing and I cannot even do anything as I already sent the money to Olumide shoyele. I was expecting that right after I sent to western union I can recieve my money by after that nothing happened and I have left with nothing. I ask Ashley Cole to cooperate and help me sent the 30, 000, Php that I sent to Olumide they Prince Emmanuel said they already spent my money that I sent VIA western union. And Ashley said she got n got no way to help me as she got no money now they have my IPHONE 7plus and 30, 000 Php ... and they don’t want to cooperate after ever Hing has happened...

I really need to get back my money because this is our allowance and money to be paid for my kids tuition fees ..

Attached with details and proof of transactions

DHL Reciept
Sender Everly Mamawag
Reciever Prince Emmanuel

Western union
sender Everly Mamawag
Reciever Shoyele Ulomide

Image proof of that the item has been Claimed Via DHL

RECIEVE BY Code Name ELE base on Via DHL Door to Door
Screen captured of message using +[protected] code name Prince Emmanuel
Screen captured of The emails conversation using PayPal’s email Address and logos Ny the name of ASHLEY COLE
Screen captured of complaint of Code Name Prince Emmanuel Via DHL South Africa Branch by delaying and paying the Tax...
Screen captured of my own research found that he scammed someone using the same address by different name last year. Plus some complain and comments for other ppl.

Just incase u wanted to rake to me please do give me a call +[protected]

I am really hoping for your favorable help regarding this matter.

Sincerely your’s,

Everly M Mamawag
Philippines

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W
7:01 am EDT

PayPal too bad

For some reasons, they all of a sudden decided that they have to hold my amount for a month without any explanation why. I never acted in a bad way, all of my transactions were legal and I myself have been their regular customer for several years, so I have no idea what happened. They said it looked suspicious and now they are checking it. Then why does it take you too long? Are you sending signals to aliens and waiting for their confirmation? What they did is ridiculous and is not legal whatsoever.

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7:14 am EDT

PayPal unreliable service

What am I to do?
My Paypal account doesn't show the refund, my bank doesn't either, and even not the store that should have issued my refund. I only have papers and receipts to prove, but nobody cares. I just wasted my money and time for nothing. This is such a big disappointment with PayPal, they can't show simple thing, which looks extremely unreliable.

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PayPal Customer Reviews Overview

PayPal is a popular online payment system that has been around since 1998. It is a secure and convenient way to send and receive money online. The platform has received numerous positive reviews from users who appreciate its ease of use, security, and reliability.

One of the most significant advantages of PayPal is its security features. The platform uses advanced encryption technology to protect users' financial information, making it virtually impossible for hackers to access it. Additionally, PayPal offers fraud protection to its users, which means that if there is any unauthorized activity on your account, you will be reimbursed for any losses.

Another positive aspect of PayPal is its ease of use. Setting up an account is straightforward, and the platform is user-friendly, making it easy to navigate. Sending and receiving money is also simple, and transactions are processed quickly.

PayPal is also widely accepted by merchants, making it a convenient payment option for online shopping. Many online retailers offer PayPal as a payment option, which means that you can use your PayPal account to make purchases without having to enter your credit card information.

Overall, PayPal is a reliable and secure online payment system that has received numerous positive reviews from users. Its security features, ease of use, and widespread acceptance make it a popular choice for online transactions.

PayPal In-depth Review

User Experience:

PayPal's website design and navigation are user-friendly, making it easy to find the necessary information and access account features. The account registration process is straightforward, requiring only basic personal information. Sending and receiving payments is a breeze, with a simple and intuitive interface. The mobile app provides convenient functionality, allowing users to manage their accounts on the go.

Security and Privacy:

PayPal takes account security seriously, implementing measures such as two-factor authentication and encryption to protect user information. Their fraud protection system helps detect and prevent unauthorized transactions. The privacy policy ensures that user data is handled responsibly and protected from misuse.

Payment Options:

PayPal accepts various payment methods, including credit and debit cards, bank transfers, and PayPal balance. They also offer international payment support, allowing users to send and receive payments globally. Currency conversion rates and fees are transparently displayed, ensuring users are aware of any additional costs.

Customer Support:

PayPal provides reliable customer support, with availability and responsiveness across multiple channels. Users can reach out for assistance via phone, email, or live chat. Issues and disputes are handled efficiently, with a focus on resolving them in a fair and satisfactory manner.

Fees and Pricing:

Transaction fees for sending and receiving payments are reasonable and competitive. Currency conversion fees are clearly stated, enabling users to make informed decisions. Additional service charges, if applicable, are disclosed upfront to avoid any surprises.

Integration and Compatibility:

PayPal seamlessly integrates with various e-commerce platforms and websites, making it convenient for businesses to accept payments. It is compatible with different operating systems and devices, ensuring a smooth user experience across platforms.

Business Tools and Features:

PayPal offers a range of business tools and features, including invoicing and billing services, subscription and recurring payments, and reporting and analytics. These tools help businesses streamline their operations and manage their finances effectively.

Global Reach:

PayPal is available in numerous countries, allowing users worldwide to access its services. Multilingual support ensures that language barriers are not a hindrance. Cross-border transactions are supported, facilitating international commerce.

Reputation and Trustworthiness:

With a solid company history and background, PayPal has established itself as a trusted and reliable payment service provider. User reviews and ratings reflect positive experiences, further enhancing its reputation. Partnerships and associations with reputable organizations add to its credibility.

Additional Services:

In addition to its core services, PayPal offers additional services such as PayPal Credit and financing options, making it convenient for users to make purchases. Money transfer services enable users to send funds to friends and family. PayPal also supports charitable donations and fundraising efforts, contributing to social causes.

Limitations and Drawbacks:

PayPal has certain limitations and drawbacks, including transaction limits and restrictions, which may affect high-volume users. Account freezing or suspension policies are in place to ensure security but may cause inconvenience in certain situations. Potential delays in withdrawals or transfers can occur, although they are generally resolved promptly.

Overall Satisfaction and Recommendation:

Overall, PayPal provides a positive user experience with its user-friendly interface, robust security measures, and wide range of features. I would highly recommend PayPal to others for its reliability and convenience. However, there is always room for improvement, such as faster resolution of disputes and more flexibility in account restrictions.

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Contact PayPal customer service

Phone numbers

1800 948 510 1800 073 263 More phone numbers

Website

www.paypal.com

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