Payoneer / falsely blocked transaction
Today a valid transaction was marked suspicious by Payoneer. This was a transaction to buy flight tickets.
After directly replying to your security department e-mail stating that the transaction was valid. I contacted you via live chat.
The agent could not fix the problem. The only thing he/she could do was putting a note that the transaction was indeed approved I then had to contact British Airways myself to redo the payment.
This is unacceptable. If Payoneer falsely flags a payment as suspicious they should fix the problem not me. I would like to be compensated for the time I had to invest in fixing this payoneer [censored]up.
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