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Payment One Corp


unauthorized charges

Complaint Rating:  90 % with 20 votes
90% 20
Contact information:
Payment One Corp
United States
This is my 4th time calling Payment One Corp. to try to reverse unauthorized charges. As we speak, I am waiting on hold to speak with a supervisor. Here is how they "authorized" the charges. They called my store, when our clerk answered, they asked for her name. Once our clerk gave them her name, they said thank you and hung up. That's it! This is how they "authorize" charges. I will be contacting the Texas Public Utilities Comm., Fed. Trade Comm., Better Bussiness Bureau, State Atty. Gen., and the State Consumer Protection Agency.

Payment One records all sales conversation. I've requested to hear the recording. They told me that someone would be calling me back within 48 hours to hear the recording. Not holding my breathe.
Complaint comments Comments (3) Complaint country United States Complaint category Hosting & Web Design


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N  6th of Aug, 2010 by    0 Votes

Payment One Corp - Charges on my phone bill
Payment one Corp
310 Railroad St
United States
Phone: 563-246-2169

This company billed my phone bill for $19.95 and with tax $21.35. I should not have been billed this I don't know what it is for or how it happened. Their phone number 800-736-7500 is not a valid number. There is a long silence and then beeping.
Vicki Bouchard
A  25th of Jun, 2011 by    0 Votes
I received a charge on my ATT account from Payment One Corp for $52.95. Never heard of them. I tried calling but could not get throught. Sent 2 emails. Will continue to try calling. This is definately Cramming as I never authorized them to bill me and never even heard of them.
N  20th of Jul, 2011 by    0 Votes
PaymentOne is a billing aggregator which provides billing services to hundreds of merchant companies.

If you are being billed by PaymentOne and have questions about the charge(s) and are not able to reach our merchant, please contact PaymentOne directly.

Contact PaymentOne Consumer Relations Department by email at Consumerhelp@paymentone.com or by calling us at 1-866-262-3591
[Mon-Fri 8AM-4:30PM PST]

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