Payless ShoeSource
reviews and complaints

As I delve into the reviews of Payless Beauty Supply, it becomes evident that customer experiences vary widely. Some customers express disappointment in the declining quality of products, citing issues with materials and sizing discrepancies. Others highlight the convenience and affordability of the store, reminiscing about past positive experiences. It's clear that while some find value in the offerings, others have faced challenges with customer service and product quality. If you decide to shop at Payless Beauty Supply, it may be wise to approach with caution and manage your expectations accordingly.

I have bought 12 pairs of shoes from payless so far and all shoes have been really nice, all thru to size (except one) and no scuffs or dents any were. They may not be designer brand with logo and all but they sure are really worth the money spent.

Ive ordered many timez and products are represented well and very prompt delivery

I have been scammed buying fake designer shoes before on various websites and have come to realize that the fake shoes are of worse quality than just buying cheaper knock off shoes from payless. You may not get the fake logo on your shoe, but the quality is truly much better and you actually get the shoe with a real return policy.

This website is just plain frustrating. I mean, come on, can't you guys get it together? I tried to buy some shoes yesterday and it took me like five tries just to get past the address part. And don't even get me started on the coupons. I got one in my email and it didn't even work. What's the point of sending them out if they don't even work? It's always such a hassle to shop online with Payless Shoes. I'd rather just go into the store, but even then, they never have my size. I wear a size 12 or 13, and it's like they only have three or four pairs of shoes to choose from. And don't even get me started on how ugly they are. I see so many other women shopping for these sizes and complaining about the lack of options. We don't want non-slip clogs, we want cute shoes that fit!

The only good thing I can say about Payless Shoes is that they're cheap. But you get what you pay for, you know? The shoes are okay, but they're not going to last forever. The boots, on the other hand, are pretty good. They last a long time and they're comfortable.

If Payless Shoes wants to improve, they need to fix their website and start offering more options for extended sizes. I guarantee they'll see an increase in sales if they do.

I gotta say, I had a pretty rough experience with Payless Shoes. I was browsing their website and found a pair of shoes that I really liked. But when I received them in the mail, they were a completely different style than what was shown on the website. And to make matters worse, they wouldn't let me return them for free or give me any kind of compensation. I mean, come on, I'm not made of money here!

When I called customer service to complain, they told me that I should have read the description more carefully. But honestly, who has time for that? I just wanted to see what the shoes looked like in different colors. And I figured that if they were both on the same page, they must be the same style. But apparently not.

This isn't the first time I've had issues with Payless Shoes, either. The last time I ordered from them, they sent me shoes that were a size too big. And not just a little big, but like, Wides instead of Mediums big. I don't even know how that happens. And of course, they wouldn't let me return them for free either.

I'm really disappointed in Payless Shoes. I used to shop there all the time, but after these experiences, I don't think I'll be going back. It's just not worth the hassle and the risk of getting stuck with something that's not what I wanted.

I gotta say, I had a pretty bad experience with Payless Shoes. I ordered a pair of shoes on February 19th and it was my first time ordering from their website. Let me tell you, I won't be doing it again. They didn't give me any options for shipping, just some flat rate of $7. I mean, come on, give me some choices here.

So, I got my tracking number and it said it was being shipped by FedEx. Now, I've had good experiences with FedEx in the past, so I thought everything would be fine. But, boy was I wrong. I found out today that even though it said FedEx, it was actually turned over to the US Post Office. And let me tell you, the mail is slow. VERY slow.

My little pair of shoes, coming all the way from Kentucky to Maryland, are now stuck in West Virginia. They've just been sitting there for a couple of days already. I mean, I could have driven to Kentucky myself and gotten them here quicker. It's ridiculous.

I highly recommend NOT ordering from Payless if you don't have the option of better shipping service. And don't even get me started on their customer service. I talked to a few of their people and they basically told me it was out of their hands and I should just sit and wait. Like, really? That's your answer? NOT very helpful.

So, just a warning to all of you out there. If you're thinking about ordering from Payless Shoes, think again. Save yourself the hassle and go somewhere else.

Payless Shoes used to be the go-to shoe store for anyone looking for affordable yet decent quality shoes. However, things have changed drastically over the years. The company went bankrupt a few years back and is now trying to make a comeback in 2021. Unfortunately, my recent experience with the company has left me feeling disappointed.

I visited the Payless website in search of a pair of dress shoes. To my dismay, most of the options available were of terrible quality, even the house slippers. They looked like something you'd find in the free bin at a garage sale. Despite my reservations, I decided to order a pair of taupe booties, low heel dress boots, in a size 6M.

When the shoes arrived, I found it strange that there was no invoice or return shipping information anywhere in the box. The shoes fit okay, but the heel did not. It easily slipped in and out of the very wide opening, which was hugely disappointing. The shoes were aesthetically pleasing, but the quality was not great.

To make matters worse, returns are not free. Payless charges up to $7 for returns, which means that if you paid $18 for your shoes, you may as well cough up the loss. This policy is frustrating and makes it difficult for customers to shop with confidence.

Overall, my experience with Payless Shoes was not great. While the company may be trying to make a comeback, they have a long way to go before they can regain the trust of their customers. The quality of their shoes has declined, and their return policy is not customer-friendly. If you're looking for affordable shoes, I would recommend looking elsewhere.

I gotta say, I've been rockin' Payless shoes since I was a little tyke and I ain't never had no problems with 'em. But now that I'm livin' down in the Caribbean, it's a whole different story. There ain't many Payless stores 'round here and the selection ain't great, so I figured I'd give their website a try. But let me tell ya, it's been a real pain in the you-know-what.

First off, I tried to pay with my non-U.S. PayPal account and my non-U.S. credit card, but the site wouldn't take 'em. What's up with that, Payless? Don't you want my money? So I had to go on eBay and buy a merchandise credit just so I could make my purchase. And then, to make matters worse, the prices changed overnight and my credit wasn't enough to cover my order. I was torn between two sizes and I couldn't even make a decision 'cause the prices kept fluctuatin'.

So I called up customer service, hopin' they could help me out. But nope, the guy on the other end of the line was clueless. He said he didn't know what promotions they were runnin' and he couldn't honor the prices from the day before. What kind of customer service is that? I was so frustrated, I could barely contain myself.

And don't even get me started on the shipping. I heard that if you order multiple pairs, they come in separate orders from different locations. What's the point of that? It's a real pain in the butt, especially for folks like me who live outside the U.S.

Overall, I gotta say, I'm pretty disappointed in Payless's website. It's more trouble than it's worth, if you ask me.

Payless Shoes is a great place to shop for shoes if you're looking for trendy styles at a fraction of the cost. I love shopping at Payless because they always have cute shoes for a great deal, especially if you wait for their sales. Their BOGO sale is particularly amazing, allowing you to buy one pair of shoes and get another pair for free!

Most of the shoes I own are from Payless because I can get the same type of trendy shoe from Payless for a fraction of the price compared to if I were to buy it from the brand name. Although they may not be the same quality, the price is unbeatable. They do have some brand names, however, most of their shoes are the same style but not the brand name. For example, they carry shoes that look just like Toms but are not nearly as expensive and just as cute.

It should be noted though that their winter Ugg-like boots aren't that good. They're somewhat thin looking and don't seem like they'd keep you warm since the boot isn't as fluffy inside as some boots. However, their sandals and shoes are pretty nice and the ones I have from Payless have lasted me quite a long time. Many of them I still wear to this day!

Overall, I highly recommend Payless Shoes to anyone looking for cute shoes at a good price. Just don't expect super high quality shoes from here. But if you're looking for trendy shoes that won't break the bank, Payless is the place to go!

So, I went to Payless Shoes to return a bottle of shoe cleaner that I bought the day before. When I walked into the store, there were three women there, and they started whispering to each other in the corner. I thought it was rude because one of them stared right at me after they finished whispering. Finally, the girl who stared at me asked if I needed any help, and I said yes, I would like to make a return. The other woman started to do my return and asked if I was doing a return. I said yes again and explained that I already had the bottle of shoe cleaner. The woman asked for my receipt, which was right in front of her face, but her attitude made me think that she had a problem with doing my return, whether I had the receipt or not.

The day before, when I bought the shoe cleaner, I went up to the checkout counter, and the woman there asked if that was all, rolling her eyes. I didn't understand why that was any of her business if that was the only item I wanted to purchase. The people who work there just have too much attitude. This was the Payless in the Citadel Mall in Colorado Springs, Colorado.

Overall, I was disappointed with my experience at Payless Shoes. The customer service was lacking, and the employees seemed to have a bad attitude. I hope they can improve their service in the future.

So, let me tell you about my experience with Payless Shoes. It all started when I made a little mistake with my address while ordering online. I quickly sent them an email to fix it, but unfortunately, they don't believe in helping customers over the phone. It took them hours to respond to my emails, and after a week of back and forth, they told me that they couldn't change the address on their website orders.

I was frustrated, but I didn't give up. I contacted UPS to change the address, but they told me that they couldn't do it unless Payless confirmed it beforehand. I explained this to Payless, but they sent me the same automated email as before. At this point, I was done with their customer service.

However, something strange happened. The address on the UPS website mysteriously changed, and it was correct. I was relieved, but my excitement quickly turned into disappointment when I received the shoes. They sent me the wrong shoes, and they weren't even my size.

Payless, if you're reading this, your customer service is terrible. It's 2020, and you still don't have a telephone? Come on, guys! I'm not even mad; I just wanted those shoes and to be done dealing with you. Don't waste your time with Payless Shoes.

This website is pretty cool, they got shoes in my size that I can't find in their stores. But there was a Payless Shoesource that was right at the entrance to a mall that I go to so sometimes I would go in there to see what they have available. Obviously their shoes are not name brands and not the quality of more expensive shoes but I may buy the shoes if I know I would only wear them a few times then give them away. Some are actually quite comfortable. Last month (June) I ordered a pair of pumps online, because they didn't have the color I wanted in the store. I wanted them shipped to the store so I don't have to pay for shipping. I wait one week, then two weeks, no notification my shoes have arrived at the store. I forgot about them and then two weeks later I realized I still have not received notification they arrived. So I log on to their online tracking and all I see is they are still in transit. There was a note sometimes shoes are shipped from other areas so it may take longer. I was fed up and called customer service, it's been nearly one month and I still don't have my shoes. I didn't even want them now. The guy asked if I have tracked on line and I told him what I see on there. He then puts in on hold twice, and finally came back and said the shoes are out of stock. Well they are out of stock probably because it took so long that someone else ordered them and they got my shoes. He said I would get a full refund I'd better get a full refund. This website is useless, no coordination with their shipping department and no one contacts you to let you know the shoes are no longer available. Think twice before ordering online.

I've been a fan of Payless Shoes since I was a youngin'. I even got some kicks for my little ones over the years. I was bummed when the stores shut down, but then I found out I could order online. I was stoked! But my excitement was short-lived. I ordered four pairs of tennis shoes, all at a great price. I usually wear a 9.5-10, depending on the brand, so I went with a size 10. Big mistake! One, maybe even two, of the pairs are so painful to wear. The size is right, but they're as comfortable as walking on hot coals. I reached out to customer service via email to explain the situation and to ask for a prepaid return label. I also mentioned that I'm disabled and need stable, comfy shoes to avoid falls. I told them that I wanted to return two of the four pairs I ordered, and that I wore the blue pair twice and the gray pair was still in the box. Today, I got a response saying that I have to pay for return shipping because they only cover it if the item is damaged or incorrect. The rep acted like it was a size issue, but I told them in my original email that it was a quality/comfort issue. I'm super disappointed. I sent another email, but from what I've seen online, I don't think they'll change their minds. It's not worth it to send them back, so I'll just donate them. I won't shop with Payless anymore. I can't support a business that doesn't stand behind their products. They won't last long with practices like this.

I ain't gonna lie, I had a pretty bad experience with Payless Shoes. If you're someone who likes to try on shoes before you buy 'em, then this site ain't for you. The return process is a real pain in the butt and it's expensive too. They don't offer free returns or exchanges, which is a real bummer. I mean, come on, who wants to pay the same amount for shipping as they did for the shoes? Not me, that's for sure.

And don't even get me started on their customer service. Or lack thereof, I should say. There's no phone number to call and talk to a real person. You gotta send an email and wait for a response. Ain't nobody got time for that. I like to get my problems solved ASAP, ya know?

Honestly, I wouldn't recommend buying from Payless Shoes. There are plenty of other sites out there that offer free returns or even have Happy Returns. Save yourself the headache and shop somewhere else.

So, I was checking out Payless Shoes (payless.com) and I gotta say, the reviews are kinda sus. Like, it seems like all the good ones are fake or something. I mean, I've seen the same exact reviews on other sites for different companies with the same name. What's up with that?

Anyway, I decided to give them a chance and order some boots online. They had like, eight different styles to choose from, which seemed pretty good. But when I tried to add them to my cart, every single one was out of stock in every size. Like, what the heck? How are you gonna have a bunch of options but not actually have any of them available?

I guess it's not really surprising though, considering they went bankrupt and all. I heard they're in chapter 11, which is like, not great. I don't really know what that means, but it doesn't sound good. And apparently they're not even gonna try to come back from it, they're just gonna go straight to chapter 7. I don't know much about business stuff, but that seems pretty bad.

So yeah, I wouldn't really recommend Payless Shoes. I mean, if you're looking for shoes that are out of stock, I guess they're the place to go. But otherwise, you're probably better off somewhere else.

Payless Shoes is a store that I wouldn't recommend to anyone. Their customer service is really bad and they don't seem to care about their customers at all. I tried to use their "Free ship to store" option and was shocked to find out that it could take up to 17 days for my shoes to arrive. And that's not even counting weekends or holidays! I called to ask about it and was told that it's actually *businessdays, which means it could take even longer. I don't understand why it would take so long to ship a pair of shoes from one warehouse to a store. It seems like they just don't care about their customers' time or convenience.

If you're looking for help or compassion, don't bother with Payless Shoes. They don't seem to care about their customers at all. It's better to just shop in store or go to a different store that has better quality items anyway. I wouldn't waste my time or money on Payless Shoes.

I recently visited Payless Shoes at Metrotown and had a bit of a mixed experience. While one of the cashiers was really nice and helpful, the other one was quite grumpy and mean. She spoke to us in a rude tone and didn't seem interested in helping us out at all. Even when we were confused about something, she didn't seem to want to explain it to us in a friendly way.

The store itself was pretty busy, which I guess could explain why the cashier was in a bad mood. But still, I don't think it's fair to take your anger out on customers. The other cashier, on the other hand, was really nice and understanding. She even apologized for her colleague's behavior and explained that it had been a long day.

Overall, I would say that my experience at Payless Shoes was a bit of a mixed bag. While I appreciated the help from the nice cashier, the other one really put a damper on things. If you're in the area and need some shoes, it's worth checking out, but just be prepared for the possibility of encountering some less-than-friendly staff.

Oh, and by the way, the address of the store is 4700 Kingsway [protected] and the phone number is ***001. And if you're lucky, you might get the nice cashier instead of the grumpy one!

I went to Payless Shoes and I used my debit card to buy some shoes. When I wanted to return them, they told me that they can only give me the money back on the same card I used to buy the shoes. I was surprised because I thought that they would give me cash back since I used my debit card. I have never had this problem with any other company before. It's not fair that they make it so difficult for customers to get their money back.

To make matters worse, it takes two whole weeks for the money to be credited back to my debit card or bank account. That's a long time to wait for my own money. I feel like Payless Shoes is taking advantage of their customers with this policy. It's ridiculous and it's not right.

I don't think I will ever shop at Payless Shoes again because of this experience. It's not worth the hassle and the wait just to get my money back. I hope they change their policy soon so that customers can get their money back more easily.

I've been trying to get in touch with Customer Service for weeks now, but it seems like they're not interested in helping me out. I replied to Tiffani's email where she promised to send me a $20 coupon and a letter of apology, but I haven't heard back from anyone yet.

It's really frustrating to deal with a company that doesn't seem to care about its customers. I'm starting to wonder if W. Paul Jones, the person in charge, even knows what's going on.

My experience at the Payless store on Queen Street and Airport Road in Brampton, Ontario, Canada was terrible. The staff was unhelpful and seemed like they didn't want to be there. The store was messy and disorganized, and it took forever to find what I was looking for.

Overall, I'm really disappointed with Payless Shoes. I used to be a loyal customer, but now I'm not sure if I'll ever shop there again. If they don't start taking their customers seriously, they're going to lose a lot of business.

I used to buy shoes from Payless online all the time, but the last time I ordered, they really messed up my order. I got an email from customer service saying that my order was cancelled, so I went ahead and placed a new order. But then, a few days later, they shipped both my original order and my new order. I was so mad because I ended up with two of the same thing.

I tried to reach out to customer service about it, but I never heard back from them. It's really frustrating when a company doesn't take responsibility for their mistakes and leaves the customer to deal with the consequences.

Overall, I think Payless needs to work on their coordination and communication between departments. It's not fair for the customer to have to pay the price for their mistakes. I hope they can improve in the future so that I can continue to shop with them.

Payless Shoes is my go-to for affordable footwear. I was so bummed when they closed their physical stores, but I was thrilled to discover that they still sell online. My first order was a total success - I was beyond happy with my purchase. However, my most recent order left me feeling disappointed.

I ordered four pairs of shoes, and while they were clearly unworn, they were quite dusty and the quality was not up to par. The stitching was incomplete and the fabric was not properly finished - I could even see the foam in some places. Spending $95.00 on shoes is a lot of money for me, so I was really hoping for better quality.

Unfortunately, I will be returning these shoes. I was disappointed to find that I did not receive a return label or a receipt with my order. Hopefully, the return process will be smooth and I can find some better quality shoes on their website in the future.

I recently purchased a few pairs of shoes for my daughter from Payless Shoes. We were excited to receive them and see how they fit. However, we were disappointed to find out that the sizing chart provided by Payless was incorrect. We followed the chart and ordered a bigger size, but the shoes were still too small for my daughter's feet.

To make matters worse, Payless Shoes charges customers for return shipping. This means that we had to pay extra money just to return the shoes that didn't fit. When you factor in the cost of shipping, we only received a 40% refund. This kind of customer service is unacceptable.

I strongly advise against buying shoes from Payless Shoes. There are many other stores that offer free returns, which makes them a better choice in the long run. Don't be fooled by Payless's low prices - you'll end up paying more in the end.

Payless Shoes' website is a complete mess! It's so hard to use, and it doesn't even let you know when your order has been processed. So, if you hit the enter button more than once, you might end up getting charged multiple times on your credit card. It's such a hassle! And when you try to call customer service for help, they're no help at all. They just tell you that the charges will be on hold for four days and to call back if all the charges go through. What kind of scam is this? It's so frustrating!

The worst part is that their website tells you to call right away if you need to cancel or change your order, but they don't actually honor that. They don't help you at all! This is the worst website I've ever used, and I wouldn't even give it one star.

I ordered a pair of shoes from Payless, and it was a nightmare. The website was so confusing, and I accidentally hit the enter button twice. I ended up getting charged twice on my credit card, and I had no idea if my order had even gone through. When I called customer service, they were no help at all. They just told me that the charges would be on hold for four days and to call back if all the charges went through.

I was so frustrated! I tried to cancel my order, but they wouldn't let me. They said that I had to wait for the charges to go through before they could do anything. It was such a scam! I will never order from Payless again. Their website is a complete disaster, and their customer service is terrible.

Overall, I would not recommend Payless Shoes to anyone. Their website is not user-friendly, and their customer service is not helpful at all. If you're looking for a good online shoe store, I would suggest looking elsewhere.

Item purchased in November 2022 at Payless shoe source Gulf City Trinidad & Tobago.

Shoe worn for the first time on March 4 ,2023 for less than 5 hours began to peel. When worn for the second time on March 7, 2023 the peeling got worse. This show now unwearable!

Because item was purchased over 2 months, Payless Gulf City will not entertain my claim. How can a child wear a new pair of shoe twice and then have it discarded?

I’m hereby seeking a solution to this problem.

Thank you

I placed an order for womens shoes 2 hours ago. Your add had it under womens shoes not mens. I caught it when it showed it shipped a few minutes ago. I tried to cancel or modify and i can't. This is not right and i want a full refund from this order. My daughter has no car and cannot return them.

I wrote them back and tested the website on my end. I picked womens shoes and was directed to many womens shoes starting with sandals ect. Then picking the tennis shoes and ordering by size. It was then brought to my attention that they were men's and not womens so as soon as I got the confirmation that they would key word "would" be sent arriving in 5-7 days not speedy they would not cancel. There reply is attached. No customer service only this email that took them hours to reply and a chat that I can attach. (ok I need an email for you neither of my attachments you accept. One is txt as its the chat the other is a pdf.)

I decided to give payless a chance, after closing stores, online. Selected two items continued to payment and checked out. Within minutes... Realized I forgot to add a promo code which would have taken an additional $10 off. That is significant right. Checked my bank the payment was pending, already. Checked my email confirmation that there is not way to cancel or edit my order. No number to call so I chatted. I couldn't not cancel or edit my order neither could these chat reps. So my option to wait till the items arrive and return to payless back in the mail on my dime for a refund. Nice!

I went to this store to buy shoes because i have a gift card and it would be Nice to use with the sale. When I was handing my gift card to the cashier she told me they no longer except the gift card since March 11. She was not very nice at all. She was not even compassionate. All she said was, we no longer except gift cards since March 11. There's nothing I can do about it. There are no apologies at all.

These gift cards cost money and they refuse to honor them when it specifically says expiration is may 31, 2019. That is unfair!

This store is closing and a customer found out the shoes did not fit and she wanted to return it but they said no since the store is closing.and the people that work there were rolling there eyes and giving her weird looks and she ask nicely if she can return it but they gave her nothing and they did not care and they did not even listen so that is my complaint

Ok just let me say that I will never again order anything from Payless online. I have given them two chances their customer service is horrible. I was on hold for 56 minutes no lie! I order online all the time never had I had to wait weeks and weeks for anything unless coming from China. Which I won't ever do. Try tracking it's ridiculous, my last order they got my order completely wrong I wear size 5 I received 3 that were right and received 3 other pair of shoes in size 10 size 8 1/2 and 7 1/2 which I never even ordered and didn't get the rest of the order I paid for. I called and was told to throw the 3 pair that they sent by accident and that they would expedite my missing items next day. It's been now 5 days and still waiting. What a joke if I where anyone considering ordering from Payless online I would strongly recommend you do not save yourself a big headache

Bought a pair of shoes online because I have no store nearby . The order number is [protected], Curt Penterman W 8590 [censored] Ct Westfield Wi 53964. I received shoes but didn't wear them till the following Monday for work . I wore them for 4 days and one of the grommets that laces go through came right out of shoe so I cannot keep them tight . I stopped wearing them right away . I contacted customer service 2 times and got told sorry can't help you . I have no store nearby and should not have to drive to take them to a store. I do not have time or money to do that, which is why I purchased online. I still have not wore them so there they sit in my closet. I can send pictures of defective shoe if needed. All I am asking for is for you to stand behind your shoe quality . This is my last resort to try to solve this matter or I will have to file a formal complaint with whoever I need to to try to resolve this matter . I will wait for your reply but not long because I need shoes . Thanks Curt Penterman

I just left your store in Dearborn and experienced the WORST customer service EVER! Lauren was rude from the minute I walked in. I asked her if they had a bathroom, she said no with an attitude. I brushed it off and said ok. I met another lady In there and asked her (I really had to use the bathroom) she said yes, held my purse while walked me to the restroom. I beam shopping in the size 9 -91/2 shoes now, she comes over there listening to me and my brother talking about the sale going on. She interrupted me and said the red tags are what they say, I said ok but ANY shoes includes the 30% off right?, She said yes. I pick two shoes out for myself and one for my two year old (who was with me) she followed me around the store, now mind you she was at the register when I walked in. Every isle I went down there she was, watching me like I was going to steal from the store. I am a paralegal and make good money, I don't need to steal. She seen me and judged how I looked (Racial profiling). The girl who let me in the bathroom was cashing me out and sure enough here comes Lauren, she said oh no she can't get the 30% off with the shoes I picked out except the one pair with the red tag...ok well you just told me I could. I pick up the sign and read it and it says EXCLUDES red tags and the brand I picked out. She said well my boss told me I can include the red tags. Ok well policy is policy. If you're going to include the red include the ones I picked out. I asked for her boss and she said her boss was not there. I asked her multiple times what her name was and at first refused to give it to me. Finally she did. I needed it to tell you who it was who was so rude and nasty with me. I've never been more embarrassed and ashamed for just walking in that store. She literally had me in tears walking out because I've never had someone disrespect, follow me and had such a bad attitude towards me my entire 27 years of living. Please advise on the way they are running that store.

Sincerely,

One angry customer

Request #32236

I was able to placed an order online and was able to took advantage of a big discount, however, without informing me, they've canceled my order right away saying that the item are out of stock, for me, its unreasonable, cause by the time I placed my order, its still available, probably, as of date, its no longer available, i've just felt that probably they don't want to fulfill their commitment because I was able to order the item at a very affordable price.

Ps: pls see photo

Don't understand how they are still in business. A lot of things should be improved and fixed before dealing with customers.
Once you ordered something you will be left alone. No confirmation, no tracking number, no any other useful information about your order. What kind of service is that? It's simply ridiculous!
I'm saying this because I ordered from them several times hoping they had read the reviews and done everything right. But I was so wrong.
No customer service at all. Strange way of running the business.