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Payday Loan Resource Center / unauthorized debit/rude customer service

1 WI, United States Review updated:

The Payday Loan Resource Center made unauthorized debits from my account, starting in 2007. After I cancelled the debits, I wrote a letter dated July 15, 2009, to them requesting that they redeposit those unauthorized amounts back into my account. I mailed the letter and also faxed this letter to them at [protected].

No one responded after one week, so I called them on several occasions. I spoke with 2 different people and they both stated that neither one of them could process my request. I called again today, August 4, 2009, to speake with Christine or Christian Smith, a supervisor. I spoke with a Karen and another person. Both were rude an unprofessional, indicating that they could not handle my request.

I called a third time today and spoke with Karen again. She agreed to transfer me to Ms. Smith and placed me on hold. I have been waiting for over 20 minutes, to no avail. It is now 10:30 a.m. and I am hanging up and completing this complaint about this company.

This appears typical of the way they handle requests to their company, which suggests perhaps illegal and unethical behavior by them. I am resolved to get the unauthorized debits redeposited into my account. Any suggestions?

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Comments

  • Je
      1st of May, 2008
    0 Votes
    Payday Loan Resource Center - unauthorized debits from account
    United States

    I applied for a loan and began getting unauthorized charges to my account from payday loan resource center

  • Al
      17th of May, 2008
    0 Votes
    Payday Loan Resource Center - Illegal charges on my credit card!
    Payday Loan Resource Center
    United States
    Phone: 8668862013

    Illegal charges are being made on my credit card. I have tried to contact this company leaving a phone number and message but they continue charging my card and is not responding.

  • Ca
      9th of Jun, 2008
    0 Votes
    Payday Loan Resource Center - still taking money
    Payday Loan Resource Center
    United States

    I have unsubscribed to this service several times and they still keep deducting $7.81 from my account and I was told I could not get a refund but if I have have returned checks or fees I will file a bigger complaint with the Better Business B!ureau

  • Sn
      15th of Aug, 2008
    0 Votes
    Payday Loan Resource Center - Unauthorized funds taken from my account
    Payday Loan Resource Center
    United States
    www.paydayloan.com

    Payday Loan Resource Center has taken funds out of my account without my authorization. This is something that needs to be stopped! Beware!!

  • Gi
      20th of Aug, 2008
    0 Votes
    Payday Loan Resource Center - trying to cancel sobscription
    payday loan resource center
    United States

    i have been trying to contact them to cancel subscription but are unable
    to get account info or customer service rep to take care of my request

  • Ja
      22nd of Aug, 2008
    0 Votes

    That took money out of my account too illegally. I have contacted the attorney generals office in North Carolina and suggest everybody else does the same in their state and we can shut this site down.

  • Ja
      22nd of Aug, 2008
    0 Votes

    Contact your state's attorney generals office.

  • Ca
      30th of Aug, 2008
    0 Votes
    Payday Loan Resource Center - took $45.95 out of my bank account without authorization
    130 woodcroft rd
    Rocky Point
    North Carolina
    United States
    Phone: 910-620-7129
    cathyfinkel@bellsouth.net

    Took $45.95 out of my bank account without authorization. cancel all e-mails from them and sent reply to credit my account $45.95 immediately.

  • Cl
      10th of Sep, 2008
    0 Votes
    Payday Loan Resource Center - debit from checking account
    911B George St.
    Easton
    Pennsylvania
    United States
    Phone: 610-252-6929

    Payday loan people took $7.99 out of my checking account without my consent. I was told by someone at their company to log on to this website and answer any questions required, along with my cancellation # 2796369

  • Sh
      12th of Sep, 2008
    0 Votes

    They did the exact same thing to my husband and I, Why are they allowed to stay in business? As long as nothing is done about these crooks they will continue to victimize innocent people.
    PLEASE SHUT THEM DOWN!

  • Me
      17th of Sep, 2008
    0 Votes
    Payday Loan Resource Center - ID Theft protection
    855 Bethany Church Road
    Lexington
    United States
    Phone: 1-803-479-2079

    I was searching the web for a payday loan possibility and did not get one, however these people got my Social and submitted ID Theft protection on me without my knowledge. This charge of $7.99 was definitly not authorized. Please advise and HELP!, Melody D Thomas

  • Ro
      29th of Sep, 2008
    0 Votes

    would like to know how to cancel subscription to Subcription Service.

  • Ve
      27th of Oct, 2008
    0 Votes
    Payday Loan Resource Center - unauthorized withdrawal of funds
    Payday Loan Resource Center
    United States
    sup.com

    This company withdrew funds from my account without authorization. They created a bogus check as if I wrote it out to them and deposited it into my checking account.

  • Rh
      7th of May, 2009
    0 Votes
    Payday Loan Resource Center - Unauthorized checking account debits
    Payday Loan Resource Center
    Ohio
    United States

    I did not authorize any debits for $17.93 from my checking account and I want a full refund of all monies taken from my checking account. I would like to be contacted at bredan310@aol.com as soon as possible with a status of my refund. Thank you for your time.

  • Ti
      18th of Jul, 2009
    0 Votes
    Payday Loan Resource Center - Scam charges
    Payday Loan Resource Center
    United States
    pycsloan.com

    Got my online bank statement and see that PLRC LLC (Pycsloan.com) had created a check drawn on my checking account for #17.93. From a previous victim on this site I know the phone Number is useless to call... I will try their web site, but don't expect to see the $17.93 again!

  • Mo
      23rd of Jul, 2009
    0 Votes
    Payday Loan Resource Center - unauthorized draft
    Loan Agency
    United States

    I put an application in for a loan but I didn't authorized them to get into my accout and take any money out. I talk to some one they told that they couldn't pay for my overdraft fee that they cause me to have.

  • Ad
      11th of Sep, 2009
    0 Votes
    Payday Loan Resource Center - unauthorized fee
    payday loan resource center
    California
    United States
    pycsloan.com

    unauthorized deduction in my checking account. and i am not the first victim. the authorities should take action. people file loan applications because they need extra money and this company scams people who dont have money to throw away.

  • Al
      10th of Dec, 2009
    0 Votes

    the same thing happen to me but they charged me 17.00 and i made a report with my bank and i plan to go further with th issue.

  • Je
      11th of Feb, 2012
    0 Votes

    i took out a loan for $800.00 but the interest was $1600.00. I have paid the loan amount +some som3 interest. I refuse to pay anymore interest. What can I do? Jewellean Adams, 414 231-8309

  • Je
      11th of Feb, 2012
    0 Votes

    what can i do/

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