PayPal reviews and complaints 1
View all 363 complaintsPayPal - issues with redemption
I have been trying for over a week to redeem my points to my Pay Pal account and I get a message saying I need to verify my email address but i never receive an email verification to my emails. I tried changing my personal email to my work email and I receive that verification but when I try to redeem my rewards from the new email I still don't get the verification. There is some issue with the redemption part and I could really use the extra money for Christmas and this is very frustrating because I have been using Pay Pal forever with this company so I don't understand why they can't process my request to my pay pal since that is who I have been using for years. No one seems to care or is doing anything about this and there is no phone number to actually speak with anyone.
Please contact me at [protected] (Mon- Fri 8 am-5 pm) or [protected] anytime after 5 pm.
Thank you,
Susan Martinez
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