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Paw Prints Rescue review: Sick Animals/Deceptive Business Practice 29

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8:44 pm EST
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Adopted a puppy from this "non-profit" rescue for $350 cash only. The puppy was taken to the vet the next day for a wellness check up. She had Parvo. We sadly euthanized her after much thought. Tried to let the rescue know that they may have other sick animals. We were verbally berated and called dog murderers. After filing a complaint with the BBB, they responded with a death threat - in writing. They are getting dogs from puppy mills and animal shelters. They didn't take our puppy to the vet, as their wesite claims they do, and don't take responsibility for their animals. All they could do was yell and say horrible things. DO NOT USE THIS "RESCUE". They are FOR-PROFIT - not nonprofit as they claim.

Below is the rebuttal to the BBB that we have submitted:
1. The puppy was adopted on 1/30/11 not 1/31/11.
2. The puppy NEVER vomited in our presence. If the puppy vomited in the presence of Paw Prints, they never gave us that information prior to adopting.
3. According to Paw Prints, they boldly state on their website that they ensure all of their animals go to the vet prior to adoption. This puppy did NOT- making the contract a moot point.
4. Paw Prints stated that no other dogs ”came down sick”. Unless all of the puppies were evaluated by a licensed veterinarian that did an anal swab, there is no way of knowing if the other dogs are indeed sick.
5. We made the choice to humanely euthanize this sick puppy to stop the spread of the Parvo Virus.
6. Paw Prints stated in their BBB rebuttal “no one said this puppy did not have Parvo”. That statement relays that Paw Prints knowingly sold a sick animal. Paw Prints also vacillates on the subject of the puppy absolutely not having Parvo but if she did, Paw Prints would have treated her. Paw Prints cannot have it both ways.
7. Paw Prints stated that they were very upset speaking to us. If by upset Paw Prints means they verbally berated us, we can agree on that statement.
8. Paw Prints stated that there could have been a “false positive” on the Parvo Virus reading. We followed up with our veterinarian to see if that was indeed a possibility due to her recent shots. She said a VERY STRONG POSITIVE was in no way a “false” reading. The veterinarian, taking it one step further, called the manufacturer of the Parvo test to get their input. The manufacturer said there was no way this was a “false positive”. The puppy did indeed have the Parvo Virus.
9. Paw Prints stated that our daughter called them and cursed at them for 20 minutes until they politely hung up. Shawna (of Paw Prints) called her, not the other way around. As soon as our daughter answered the call, Shawna began yelling at her and calling us puppy killers/murderers, calling her stupid and remained very argumentative during the duration of the call. Our daughter openly admitted to us that she said the “F word” a few times and raised her voice but only after Shawna called us puppy murderers. Our daughter asked for Paw Prints veterinarian’s name and phone number so we could speak to them about the puppy’s examination prior to adoption. Shawna said that she was the one that administered the first set of shots to the puppy and that the puppy had never seen an actual veterinarian. Our daughter ended the phone call.
10. Paw Prints stated that Animal Control came to their house and did an inspection. Animal Control found no puppies on the property, so the inspection was clean. Paw Prints neglected to give them the names and numbers of all of their FOSTER HOMES - where, at last count, 39 puppies are being kept and the Parvo Virus may be found.
11. Paw Prints wished illness on my family and stated “off with them is the answer”. That is a physical threat and now we feel our safety is in jeopardy.
12. Paw Prints stated that they made “piece” with losing this puppy. We have not made peace with losing our puppy – a puppy we instantly loved. A puppy Paw Prints say we murdered because of diarrhea.
13. If we do decide to take this to court, we will bring Paw Prints contract as well as the slanderous statements made about us on Paw Prints Facebook page including the statements on that page that said “we need to get these dogs adopted so we can pay our bills”. We were under the impression this was a non-profit agency.
We will also bring the list of promises on Paw Prints Rescue website. It clearly states that Paw Prints ensures the health of their animals thru veterinarian check-ups. In the event Paw Prints does not know what we are referring to here is their statement:

“The adoption fees cover expenses like veternarian care, vaccinations, medications, testing, worming, flea meds, spaying/neutering, food, dishes, bedding and many other supplies that you need on a daily basis. The cost per animal is what it basically cost us and sometimes it cost more than the adoption fees. Vet care alone can run from the hundreds and up. We sometimes (always) never recover from these expenses.”

Although Paw Prints removed their Facebook page, we printed a copy of it for our records.
14. Paw Prints states that they are a rescue.
Any reputable rescue would not berate people that drove for hours to get a puppy only to find out it was sick with a potentially deadly virus. They would try to solve the situation to ensure all of the animals were healthy.
Any reputable rescue would not make death threats to people that tried to save a puppy’s life by adoption and the unfortunate euthanasia due to the Parvo Virus.
Any reputable rescue would not get rescues from Animal Control at the cost of $10 (plus a refundable $40 when proof of spay/neuter is received) and SELL a puppy for $350 to make a profit on these animals, especially when they are a non-profit entity.
Any reputable rescue would not have reacted the way Paw Prints did unless they are used to this type of situation.
Any reputable rescue would have more on their contract than the ways of refunding money. How not to get money refunded and all things money related. It would ask you how big your home is; if there are small children in the home; if there were other animals. The contract would be more interested in the health and welfare of the animal being adopted than the money.

All we wanted from the beginning was to ensure the safety of the other puppies. If any of the volunteers at Paw Prints would have simply stated, “We are so sorry for your loss. We can’t return your money because of the contract but we will ensure a vet checks the rest of the puppies to make sure they are all healthy” that would have been the end of this situation.

Due to the lack of compassion from the volunteers at Paw Prints Rescue, we are requesting a refund for the puppy as well as reimbursement of the vet costs. All monies received will be donated to an animal cause of our choice. This was never about the money. It was always about the animals.

Update by PARVO IN YUBA CITY, CA
Feb 10, 2011 8:53 pm EST

It is a shame that there are good and honest rescue's out there and this one seems like a front for a puppy-mill. They should all be ashamed.

Update by PARVO IN YUBA CITY, CA
Feb 14, 2011 8:42 pm EST

Sorry to say that this isn't an exaggeration. We have the threat, in writing, that was submitted to the BBB - and on the original post you can see the response that we gave to their comments to us. I am VERY happy to hear that you had a positive experience with them. Since the dogs are fostered out, different homes will have different attributes. Happily for you, your puppy wasn't sick. What I wrote was not slanderous - it was truthful - from our experience. I'm not sure which volunteer you dealt with but I know who berated my family. I'm not going to go any further here but needless to say, everything that was written was accurate. Again, I am happy that you had a positive experience.

Update by PARVO IN YUBA CITY, CA
Feb 24, 2011 6:21 pm EST

I was recently contacted by another woman (saw this posting) that had adopted a puppy from Paw Prints at the beginning of February. Her puppy had Kennel Cough AND Parvo. It's not just my family that had this horrible experience. We compared notes and a lot of the same stuff that happened to her happened to my folks.

Happily her little girl pulled thru but with a HUGE vet bill and a lot of unnecessary anxiety and sadness.

Update by PARVO IN YUBA CITY, CA
Feb 26, 2011 12:01 am EST

Seriously. The Paw Prints people are joining the board just to write these comments. PATHETIC. Goes to show the depths of darkness these people will sink to.

For someone to congratulate a person that went thru with the treatment and was successful... are you serious? You missed the fact that the RESCUE HAS SICK DOGS. She should never have had to treat a sick puppy in the first place and go thru all the pain and agony of not knowing if her puppy was going to live or die not to mention thousands of dollars in threatment that she shouldn't have had to pay if this rescue was doing what it was supposed to be doing.

A really caring rescue would close the foster homes, check and treat the infected dogs, disinfect the areas and then adopt out healthy animals.

That is what you should be focusing on.

For the cheap seats, it was never about the money. They puppy was a little over a pound. She was not going to make it thru the treatment. The vet said she was too sick. This was the most humane thing to do for the dog. As far as the money goes, money is not a problem. My parents would have paid anything to save her if she would have had a better prognosis.

Update by PARVO IN YUBA CITY, CA
Feb 27, 2011 5:59 pm EST

I sent (Disguested) Disgusted in Sacramento a personal note. (spelling Disguested correctly in my response)

I don't understand what some people are missing. A shelter is supposed to ensure the health of the animals they are adopting out. If the animals are sick, that should be something the shelter owns up to. Not calling names and acting juvenile. If adding to this post and bringing it back to the top of the pile might make the difference in one animals health or life, great. All shelters, not just this one, should do what they promise to do. Take their animals to the vet and have them checked over so that the animal is happy and healthy.

For some of you that might not understand the comparison - if you bought a new car, drive it off the lot, and it breaks down...would you fight the dealership that sold you a bad product? Most cars can be fixed. Not all lives are repairable.

If someone degrades your parents, or anyone in your family, had been degraded in any way, wouldn't you stand up for them? This is a real issue. This is a real problem.

All of the letters, posts, and speaking I have been doing - on behalf of my elderly parents who don't have the computer skills or the fight in them I have - is just to hopefully make the lives of these dogs and all animals a better one. If anyone reading this thread doesn't understand that I am helping my parents and trying to do better by the lives of animals, then I don't understand you. If any of you thought your parents were taken advantage of and abused and you didn't stand up for them, I would feel sorry for your parents.

This is the exact opposite of selfish and vindictive. I spend my days fighting to keep the men and women alive in this war making sure they have what they need to fight and survive and my evening fighting for my parents, animals or whatever this way comes.

The issue shouldn't be that the puppy died. The issue should be that the rescue never should have enabled the puppy's health to deteriorate in the first place. Their lack of action created all of this. Not just to our family but to other families.

When you are told that an animal has seen a vet, is healthy and supposed to be a great new addition to your family, and the exact opposite is true, anyone would have an issue with the lies you have been told.

Update by PARVO IN YUBA CITY, CA
Mar 09, 2011 6:37 pm EST

Skyblue and Green. LOL You dolt.

I responded to other peoples complaints. I COMMENTED. I have only ever filed ONE Complaint and yes I wrote it for my parents. I have the ability and creativeness to find everything I can on this rescue - and comment on it. That's my pleasure and my right.

Why do you care?

Update by PARVO IN YUBA CITY, CA
Mar 09, 2011 10:10 pm EST

Since some of you might want to know what to do in the event of a Rescue that is "Non-Profit" SELLING animals or animals being sick, this is what I would do:

Keep a timeline of all contact with the rescue (people and times), all of the actions you have taken - all of the information you have essentially.

Contact local animal shelter, BBB, Humane Society and news stations.

Then write letters to the owner of the rescue - but get it Certified so you have proof they received it.

Contact the following with all of your information; PETA, Attorney General, IRS, Department of Justice, USDA, Complaints Board, Yelp, Topix and all entities that give grants to non-profit rescues - such as Pedigree.com. Let your imagination and Google take you to places you never knew existed.

Copy all of their FACEBOOK posts before they remove it. Copy the contents of their adoption pages and track the animals they are adopting out (if possible - keep on a complex spreadsheet that can be easily emailed to any and all agencies that ask for it like I do). Ask for the name and number of the vet that treated the animal prior to adoption.

Being a Non-Profit entity is special. The owner of the rescue can actually be sent to prison if it can be proved that money is being made. Or, at the very least, be put out of business/fined. Such websites as Manta can give you lots of information on the owner of the rescue. Good site to know. The IRS and DoJ are very interested in people that try to get over on the system. Being a tax exempt entity is looked at fairly closely when you complain, as it turns out.

Even if all of this isn't enough, and the people from the rescue (or their friends) keep posting to a complaints board, IP addresses can easily be obtained and harassment charges can be filed.

With all of this information, I wish you all the best of luck with fighting rescues that sell sick animals and trying to make you into the bad guy.

Update by PARVO IN YUBA CITY, CA
May 10, 2011 7:40 pm EDT

To Here We Go Again:

Paw Prints should have held up their part of the deal and adopted out healthy puppies. The adopting families believed that the puppies they are adopting have seen a vet. It's stated on the website. With that being said - PAW PRINTS KILLED ALL THESE PUPPIES. They allowed them to be SOLD without seeing a vet. THEY broke their contract right then and there. They are FOR PROFIT.

One posting might be strange but there are numerous postings and unfortunately more private messages being sent to me for my own purposes.

Killer and puppy murderer. Sounds like the same very words that one of the volunteers said to me personally. Tisk Tisk Tisk

To the people that had a wonderful experience - I'm happy you did. I'm ecstatic that your dogs were healthy. Nothing could be better! But doesn't everyone deserve that same experience? Just saying.

Update by PARVO IN YUBA CITY, CA
May 12, 2011 3:28 pm EDT

Humm... didn't wish death on my family. I attached the initial BBB input with your response. I underlined it in yellow. It says no such thing as "I did not threaten anybody I said if you ever get sick I hope your family doesnt give up on you." like you claimed.

View 0 more photos
Update by PARVO IN YUBA CITY, CA
May 12, 2011 7:23 pm EDT

Listen, they state that they take their animals to a vet and have them checked out prior to adoption. They don't. If you are HELPING ABUSED SICK ANIMALS you would make sure they weren't SICK before they adopted them out. Being a shelter doesn't give you carte blanche for spreading disease and then blaming it on the people that adopts them. It makes them money grubbing animal abusers. They haven't helped anything.

LOVE that you called me [censored]. You seem to reallllly be in love with yourself. Good for you.

RESCUE means way more than taking in an animal and lying to pass it off as healthy and seen by a vet.

And to the "MAKE IT BIGGER" person. You do know you can download the image and print it or make it bigger yourself OR maybe understand that it was 8.5 x 11 when uploaded and this board makes the image the size they have pre-determined, yes?

More Paw Prints Rescue reviews & complaints

29 comments
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Save the dogs
Yuba City, US
Oct 06, 2014 7:32 am EDT

I know who these ppl are. I'll bet when they are being "inspected" they transfer dogs to another location nearby! The sisters all live very close. They absolutely are a puppy mill and doing this for profit.
Hopefully the necessary ppl are made aware and stop them stat.

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HelloIdiots
Yuba City, US
Jun 12, 2014 4:23 am EDT

Why are there so many ###s on here? Is it because this is not a popular website? I support the person who wrote the article. I hate having dogs put down but that puppy would have just suffered and eventually died since it was too weak for the treatment to save it. I have not adopted an animal from this place and I hope I do not feel tempted to do so. However there is a very cute dog that I like so I don't know this is just disappointing.

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JB1013
Citrus Heights, US
Feb 20, 2013 9:36 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I adopted two small dogs from these women in august. They were unprofessional. Met me in a parking lot with two filthy horrified dogs. And although the dogs lived in seperate homes the women couldnt not tell me which dog was who. The dogs i adopted had spent their entire puppyhood in their homes and it is extremely obvious they mistreated and neglected the dogs. I felt too bad to leave the dogs with them so i paid and adopted them and with months of tlc they finally are learning not everyone abuses them

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Puppypal
Grass Valley, US
May 08, 2012 10:27 am EDT

It is so so important that these poor puppies are actually taken to a vet, they should not receive vaccines from anywhere else. I would think that anyone who rescues animals to adopt out would have taking that animal to the vet on the top of their list. There should in no way be suffering puppies It matter if they were taken from the shelter they should still be tested. I would think they would at least have a decency to let the animal shelter they got the puppy from so they can test and take the necessary precautions for sicknesses.
Skyblue and green- Why are you talking like that? cant you try to be a little mature about things you know that for every finger you point at someone there is always three fingers pointing back at you, keep that in mind. This person tried to bring a new best friend into her home and it is unfortunate that this little puppy was very sick, and it must have been very painful for that poor thing. Not all people have the money to treat that sort of thing, so would you rather have the puppy suffer until the sickness took it? It is definitely a hard decision to make and it is always hard for the doctors to have to do that but they wouldn't do it if they felt there was no other option. In some cases veterinarians will treat the animal then look for a good home for it. but that is not always an option some places just don't have the money to be able to do that. If you get a puppy or a kitten and take them to the vet, the packages that you can get from some clinics is 165 dollars for their first set of shots, two appointments, two months of flea and tick guard, blood tests, and first set of antibiotics if needed, that seems so much better than paying someone who doesn't say what vet clinic the animal went to. If she said they do the vaccines themselves I'm wondering who does the spay and neuters, Kind of sketchy if you ask me. Just know if you were to rescue and animal from Paw Prints Rescue make sure you ask all these questions before and investigate before you adopt, if they give no information find somewhere else to get your wonderful new addition.

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Jstuart
, US
Feb 16, 2012 5:32 am EST

I was interested in adopting a dog at the shelter and made an appointment to see him. I wanted a vet examination before adopting him and Shauna had suggested Adobe Vet Clinic. So I made an appointment with the vet.
I called Shauna back and suggested that we meet at the vet clinic instead of the pet shop. She immediately refused and told me that the she was too busy to wait at the vet.
I chose not to meet without having a vet check!
There seems to be more than one case of sick puppies sold to folks (check yelp). If Paw Print is truly a non-profit organization and is rescuing dogs, then they shouldn't hesitate to have a vet check prior to adoption.
One thing I did find odd was that Shauna is able to bring puppies from foster care with less than couple hours of notice.

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ESby
San Rafael, US
Jul 09, 2011 9:42 am EDT

I think anyone with any common sense can figure that the comments defending Paw Prints and trashing "Parvo in Yuba City" is associated with the so called "rescue". I rescued a puppy from them about a year ago and a couple days after the adoption he started wheezing really badly and hacking. It was really scary and it was obvious he was sick so I took him to the vet and he was diagnosed with Kennel Cough, thank God it wasn't as bad as the other puppies. He's doing really well now and is the sweetest puppy. I just wanted to thank you for sharing your experience with them and help spread the word that they are obviously not taking care of these puppies.

andierose77
andierose77
Orangevale, US
May 12, 2011 5:36 pm EDT
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Wow, there are people with common sense, and then there's everybody else. The issue is not about Paw Prints' good deeds. I'm sure they have done many wonderful things, and that's awesome. The issue is that they obviously had some kind of outbreak of illness and refused to believe the reports. Totally irresponsible.

BTW, when I first spoke with Shauna about Hank/Tyler, the vet and I both thought it could be aspiration pneumonia, because we still thought he had been properly vaccinated. At the time, the only symptom was coughing and the vet also thought it could be basic Kennel Cough. All the reports from Hanks' appointments state that his lungs sounded clear. When the other symptoms started it was obvious something else was wrong. It never dawned on me that this could be Parvo until after Hank died. That's why I adopted Rocky. Had I researched Paw Prints, I would have put it together much faster. After Rocky got sick, I started looking into things, as this seemed way too coincidental.

I've tried to be very careful not to report anything that wasn't a fact, or resort to personal attacks. I've never stated that they had Parvo, but anybody could see it was not pneumonia or nerves/car sickness. Like I said, vomiting white foam and bloody, liquid diarrhea. Sorry to be crass, but that's what it was. Do a simple search and you will find what that points to. It is very likely he did have Parvo since there have been reports of many other puppies with vet diagnosed Parvo, all adopted from Paw Prints since early April. Parvo is highly contagious and frequently deadly. It is hard to kill and lasts in the environment for as long as a year. Paw Prints should have looked into it after one report, let alone several.

Also, having a full-time job in addition to working at the shelter is no excuse for neglect. If you can't handle both then choose one. I don't know who cares for the puppies when Shauna is working, but I'm guessing they're caged all day. They smell like it, no exaggeration.

Ashley T.: I don't have a vendetta against the world. That's a pretty bold statement to make about someone you've never met. Dramatic much? If I had a vendetta against the world, I wouldn't have served in the Army to protect your freedoms, including your right to post your opinions on this forum. If I only wanted my side to be heard, I wouldn't have posted on a public forum, where any idiot, who has nothing to do with the issue, can comment. Seems to me that you only want to see one side.

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Ashley T.
Marysville, US
May 12, 2011 5:33 pm EDT

Doesn't say a threat at all! And make it where everyone can read it!

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Ashley T.
Marysville, US
May 11, 2011 4:54 pm EDT

Shauna good for you! You have lots of supporters and I am one of them! These people you can tell have vendettas not only against you the world. You can clearly see that with how they are posting from multiple names. And every time anything postive anyone says they rebuttal. They want only their voices, their side to be heard. Well there are two sides to every story.

I have seen all you do and I appauld you and all of you at Paw Prints... You guys are and will continue to be AWESOME!

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animal saver
Yuba City, US
May 11, 2011 9:12 am EDT

I was not going to post on here I know this is not regulated and the same people keep posting again and again but I will and once only.No paw prints is not posting we actually do have people who sees us as the animal loving people we are.The first story yes I did get angry and upset that a family put a puppy to sleep without giving her a chance if you loved a puppy and took care of it for three weeks you would be very emotional too.I did not threaten anybody I said if you ever get sick I hope your family doesnt give up on you.My point was we could of taken her to the vet and possibly saved her.That is what we say adoption fees go toward vet bills for animals who need to be seen.On to the next Tyler was adopted and got aspiration pnemonia while in her care .Aspiration pneumonia is inflammation of the lungs and airways to the lungs ( bronchial tubes) from breathing in foreign material. ...As you see she did not tell anybody this on her post she is making it seem her puppy was given to her sick with parvo and she said many times she knows it was not our fault it was from aspiration.If we gave her a sick puppy the first time would she really have came back?The second puppy came back and was fine he was offline for a week as a precaution then adopted to a wonderful family.I loved Tyler and will never forget him we have not posted untill now because I am sick of all the slander.I give my life to saving all these animals who have nobody and I also work full time you see you do not make a profit off animals and for any who think you do go round up a group of volunteers and ask them how muck this has cost them not made them.Why would we adopt a sick animals when our contract states you get a full refund if your animal becomes ill within 7 days.I will not let you two bring me down and I will not let you stop me from helping animals that have no voice I will always keep my head up.Ending this I think both of you should use your blogging time to volunteer at a local shelter and see what really happens to pets out there they need people like us to help them.Thanks to everybody for defending us and yes this is Shauna a volunteer whose name is slandered on here.Once again I hope everybody knows I am not posting this to argue I want people to know the truth and yes there will be sick puppies from a rescue, from a breeder, and from shelters we do the best we all can and do not let them be adopted unless we feel they are healthy but we all know that puppies do get sick and if they do we will always be there to help them get better.Thanks for all who rescue and love your animals.Take care Shauna

www.nlm.nih.gov/medlineplus/ency/article/000121.htm - Similar

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jack charley
, CH
May 10, 2011 8:58 pm EDT

Or two losers tag teaming and flooding right?

andierose77
andierose77
Orangevale, US
May 10, 2011 8:46 pm EDT
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What's more likely, employees of Paw prints posting false information about the good they are doing, or random people taking the time to report "untrue" stories about their experience? If these horrible accounts were not true, who would take the time to make it up just to bad mouth a company they have no experience with? On the other hand, if Paw Prints were trying to redeem their reputation, they might flood the forum with stories of their good deeds.

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Ashley T.
Marysville, US
May 10, 2011 6:37 pm EDT

I have met them and in fact volunteered them. They go above and beyond what most would do. They bring these rescued animals into their homes. They foster them in different homes. They do not mix litters as some of these messages. They step up and do what most of us cannot... they change lives. I have seen some of the homes they get. They are awesome! I have been to the adoptions at the pet store. They have a few books with not a few but literally HUNDREDS of happy endings. I would say around five or six hundred. I am not exaggerating. I read through the book and have seen adoptions to Alaska, Illinois, Utah, Oregon and even Canada! I am not kidding. It was so heartfelt and such a feel good book. I wanted to read them all but that would take hours.

While I was there one day a lady brought in a mom dog and three puppies. Obviously abused and hungry. They told them they needed bottle fed. They did not have room but said go ahead and bring them down. The people got there and they were almost full grown. They still took them in despite not having enough space. They made and found space.

I seen one of the girls help an elderly man carry a big bag of food. The workers at the store were busy and she walked by. Saw him struggling. He said he just had heart surgery. This does not sound like what is described in the above complaints. One of the weeks I was there I saw another volunteer bring a cat to a woman in a wheel chairs house who lived close by. She did not have a car. They help people who adopt shop.

People come in while they are there and I am not kidding at least 5 to 10 people come up each week and tell you about the ones they rescued. They walk proud to the groomer, all over the store and over to tell them how great they are doing. How much they love them and so grateful they are for bringing them into their lives. The volunteers equally excited and reunited. They have fans! An old friend Eileen brings them pizza not every week but sometimes and the girls are down to earth and fun loving. It is like hanging out with old friends. I love them and adore what they do. I wish I could do all they do. It takes dedication and commitment. They all have full time jobs too. They fit this in. They work, have kids and manage this.

The animals they bring to the events look healthy and well cared for. They are playful, well fed and just happy. Sure you can see some have been through experiences. Liked dogs shaved completely because they were so badly matted. This is just to be expected with rescues.

I am also on their facebook. You should see the before and after pics of animals that come through. Updates on animals they are taking care of. Poems they put up. This is a true rescue. This rescue has compassion, love and dedication.

I am shocked at what the first people are saying. I believe also people all perceive things different. And emotions get to almost everyone. My thoughts are why didn't they know they were going to a rescue in the first place? I have also seen them do adoptions. They go everything verbally and written. So all information is there. They cover it all and even repeat it a couple times. things happen. It is how you deal with them that counts. These people who did adopt should have never rescued. It seems like they lack compassion and only see one way ... theirs. I hear what they are saying but I can tell you with my experience with the volunteers including Shawna and Sheri that both would not do anything that is described here. I am putting this on here because I know they will not. They just keep positive and do not focus on the bad. There are too many lives to save according to them. People can say or do anything on these boards they want. This does not make them true. They are malicious people..

And to anyone who is thinking of rescuing. My advice- adopt from them. You will not regret it. Also they have been doing this for 8 + years. Very well established and have a good reputation besides what a few posted here. Rescues are not perfect. No one is but if you are looking for a rescue that cares... they do. They do follow ups. emails and always seem positive and upbeat. This rescue has one of the biggest hearts and go above and beyond to help you. I could write more wonderful things about them but have said my peace. Okay one more. .. One of them brought food to a woman with 23 dogs down by the river. They took 8 into the rescue but could not take them all. They drove a woman with cancer who is homeless to the ER and watched her dogs because she would not leave them. Does this sound like what is here on this board. It isn't I am telling you. I am sorry if going on and on but I need to just tell everyone. I hate seeing them attacked like this. And to the girls at the rescue... I am sorry you get this on top of all you deal with. I am glad you do take the high road and let it be. I got your back... lol.. I am grateful for all you do. I have seen it. Do not let a few rotten apples spoil the whole bin. You make a differnce. I have seen it. I am going to be at more adoptions...I will make the time!

andierose77
andierose77
Orangevale, US
May 10, 2011 3:29 pm EDT
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I'm sorry you think I am attacking them. I really am just trying to save people from heartache. Everything I have written is complete FACT and I have documentation and witnesses. I'm not a "rotten apple". I have never made complaints like this before. I consider myself to be a very compassionate and moral person. I too go out of my way to help others and that is what my purpose is now. I don't expect rescues to be perfect and I know that animals get sick. I'm sure that Paw Prints has helped some animals. My question is why do they have numerous reports about sick animals, and still continue to adpot them out without seeing a vet first? That is cruel. Not only to the animals, but to the families, and children, who fall in love with these animals, as we did. If you get reports of sick animals, any shelter who knows what they are doing will decontaminate and quarantine until they are sure everything is fine. It is irresponsible to do otherwise, and the fact that Rocky was obviously very sick and was back up on the website for adoption almost the next day after I returned him, makes me really question what is going on there.

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Ashley T.
Marysville, US
May 09, 2011 6:22 am EDT

I agree with the last post. I have met them and in fact volunteered them. They go above and beyond what most would do. They bring these rescued animals into their homes. They foster them in different homes. They do not mix litters as some of these messages. They step up and do what most of us cannot... they change lives. I have seen some of the homes they get. They are awesome! I have been to the adoptions at the pet store. They have a few books with not a few but literally HUNDREDS of happy endings. I would say around five or six hundred. I am not exaggerating. I read through the book and have seen adoptions to Alaska, Illinois, Utah, Oregon and even Canada! I am not kidding. It was so heartfelt and such a feel good book. I wanted to read them all but that would take hours.

While I was there one day a lady brought in a mom dog and three puppies. Obviously abused and hungry. They told them they needed bottle fed. They did not have room but said go ahead and bring them down. The people got there and they were almost full grown. They still took them in despite not having enough space. They made and found space.

I seen one of the girls help an elderly man carry a big bag of food. The workers at the store were busy and she walked by. Saw him struggling. He said he just had heart surgery. This does not sound like what is described in the above complaints. One of the weeks I was there I saw another volunteer bring a cat to a woman in a wheel chairs house who lived close by. She did not have a car. They help people who adopt shop.

People come in while they are there and I am not kidding at least 5 to 10 people come up each week and tell you about the ones they rescued. They walk proud to the groomer, all over the store and over to tell them how great they are doing. How much they love them and so grateful they are for bringing them into their lives. The volunteers equally excited and reunited. They have fans! An old friend Eileen brings them pizza not every week but sometimes and the girls are down to earth and fun loving. It is like hanging out with old friends. I love them and adore what they do. I wish I could do all they do. It takes dedication and commitment. They all have full time jobs too. They fit this in. They work, have kids and manage this.

The animals they bring to the events look healthy and well cared for. They are playful, well fed and just happy. Sure you can see some have been through experiences. Liked dogs shaved completely because they were so badly matted. This is just to be expected with rescues.

I am also on their facebook. You should see the before and after pics of animals that come through. Updates on animals they are taking care of. Poems they put up. This is a true rescue. This rescue has compassion, love and dedication.

I am shocked at what the first people are saying. I believe also people all perceive things different. And emotions get to almost everyone. My thoughts are why didn't they know they were going to a rescue in the first place? I have also seen them do adoptions. They go everything verbally and written. So all information is there. They cover it all and even repeat it a couple times. things happen. It is how you deal with them that counts. These people who did adopt should have never rescued. It seems like they lack compassion and only see one way ... theirs. I hear what they are saying but I can tell you with my experience with the volunteers including Shawna and Sheri that both would not do anything that is described here. I am putting this on here because I know they will not. They just keep positive and do not focus on the bad. There are too many lives to save according to them. People can say or do anything on these boards they want. This does not make them true. They are malicious people..

And to anyone who is thinking of rescuing. My advice- adopt from them. You will not regret it. Also they have been doing this for 8 + years. Very well established and have a good reputation besides what a few posted here. Rescues are not perfect. No one is but if you are looking for a rescue that cares... they do. They do follow ups. emails and always seem positive and upbeat. This rescue has one of the biggest hearts and go above and beyond to help you. I could write more wonderful things about them but have said my peace. Okay one more. .. One of them brought food to a woman with 23 dogs down by the river. They took 8 into the rescue but could not take them all. They drove a woman with cancer who is homeless to the ER and watched her dogs because she would not leave them. Does this sound like what is here on this board. It isn't I am telling you. I am sorry if going on and on but I need to just tell everyone. I hate seeing them attacked like this. And to the girls at the rescue... I am sorry you get this on top of all you deal with. I am glad you do take the high road and let it be. I got your back... lol.. I am grateful for all you do. I have seen it. Do not let a few rotten apples spoil the whole bin. You make a differnce. I have seen it. I am going to be at more adoptions...I will make the time!

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Bri1020
Chico, US
May 05, 2011 8:57 pm EDT
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I have helped Paw Prints adopt out 5 dogs. I myself adopted a puppy from Paw Prints in April of 2010, in addition my good friend adopted her sibling. There were 3 total pups. All were fine. Paw Prints are ordinary people with huge hearts for helping animals. They bring pets into their homes and volunteer their time to adopt out animals. They try to find the best owners they can. They have a program in place for the puppies that includes all their shots and the spay and neutering. It is a great program. They encourage others to get their animals fixed to help reduce the pet population. Paw Prints gets their animals from the local sheters where they could be exposed to various diseases. They get calls from people who have seen other people dump kittens and puppies. They try to do all they can. They foster the animals in homes from ordinary people who love animals. It is very sad that there are any lost lives of animals and breaks my heart. However, Paw Prints may not be perfect, but they are doing a great thing. The animals may not be perfect either, but they try to save as many as they can. From what I have seen of Paw Prints there is no malicious intent, they truly do care about the animals they are trying to rescue. They give animals that may not have a second chance, a chance.

andierose77
andierose77
Orangevale, US
Apr 19, 2011 11:47 pm EDT
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We got Tyler (Hank) from Paw Prints on 4/2/11. Happy and playful at first, Hank started showing signs of illness less than 24 hours after he got home. We took him to the vet and began aggressive treatment to help with his coughing, lack of appetite, vomiting and diarrhea. He was given antibiotics, supplements and SQ fluids, but all he did was lay in his bed.

On the evening of 4/10/11, Hank seemed to be doing better and began drinking on his own. Unfortunately, the next morning I woke up and found him dying. I held him and cried. Our family was in love with him, especially my daughter, who was heartbroken by his death.

I called Shawna at Paw Prints to let her know and she offered us another puppy. Believing Hank was an anomaly, I agreed and made the hour-long trip back to Yuba City. We picked up Rocky and my daughter was, again, in love.

Less than 10 minutes after being home, Rocky began to vomit. It was late so I decided to would watch him through the night to see if it was nerves. He continued to throw up and had foul diarrhea all night. He made no attempts to escape his pen, and didn't whine to be let out, as most puppies do. He just laid there, same as Hank, showing no interest in food or water or human contact. The next morning, I told my daughter that we had to take him back because he was sick. She was devastated.

I called Shawna and told her, I also said I wanted my $250 “adoption” fee back. She refused, citing the contract. I told her she knew, as well as I, that the contract was bull. I also asked her for the name of the vet who had cared for the puppies while they were there. SHE ADMITTED TO ME THAT THE PUPPIES HAD NEVER SEEN A VET AND THAT SHE AND HER SISTER HAD ADMINISTERED ALL OF THE VACCINATIONS.

I threatened legal action and told her I would be in touch. A few minutes later, she called back and said she would give me back my money. After driving back to Yuba City to return Rocky, I suggested that they test the puppies and clean the facility. I was regarded coldly and told “We've been doing this for a few years; we know when puppies are sick.” I said I had spent the last week nursing the last puppy they gave me, who had the same symptoms, and he died. I was told I was a troublemaker and they left. Rocky is now back up for adoption (http://www.petfinder.com/petdetail/19082144).

I then spoke with the manager of ********, who hosts Paw Prints in-store. He said there were recent complaints about them. He also told me that Paw Prints always had puppies, rarely older dogs, and agreed that the puppies smell like they live in filth, though they are supposedly bathed before being shown (I gave Hank a bath the first night, and even when sick, he never smelled as bad as he did when we first picked him up!) The manager of ******** is currently investigating them.

Looking back on my experience with Paw Prints, I can't believe how naive I was. The signs were all there. Some odd things of note:

The night we got Hank, I asked Shawna when I should take him to the vet. She said I didn't need to.

Their website claims they want to find the best home for their animals, but I was never asked one question, other than if I brought cash.

The shot record and sticker they gave me were photocopies, and only showed the first set of shots, but I was told he had two sets.

When we picked up the second puppy, we were told we didn't need to sign a new contract, but the first was specific to Hank (his information and the date).

Before we got Rocky, I requested to see Roxy, and Hurley, her brother. Shawna claimed that Hurley had been eating his bed and she didn't want us to have him (?). She agreed to bring Roxy and made references to Roxy being a girl. They showed up with Rocky, a boy, and claimed I had asked to see him, even though he wasn't on the website. When I asked if they could get Roxy, they were visibly uncomfortable and skirted around the issue. Were Roxy and Hurley sicker than Rocky?

Shawna admitted to me that the puppies don't see a vet, yet the Paw Prints website states, “The adoption fees cover expenses like VETERINARIAN CARE." (http://www.petfinder.com/shelters/CA1311.html)

OTHER PEOPLE RECENTLY REPORTED THAT PAW PRINTS GAVE THEM DOGS WITH PARVO. APPARENTLY NO STEPS ARE BEING TAKEN TO QUARANTINE OR HELP THE SICK PUPPIES.

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riley09s
, US
Apr 12, 2011 8:11 pm EDT

We met Shawna with our new puppy on Wednesday. She was very friendly. On Saturday, our new pup vomited everywhere. He refused to eat anything for days. He would only drink water and would, ultimately vomit white foam--because he had nothing in his stomach. We took him to the vet and it turns out he has a slight case of Parvo. The vet said he most likely had Parvo when we got him and that we had caught it in time.

Nevertheless, we are very disappointed with Paw Print. We assumed we were getting a healthy puppy to add to our family. Instead, we are on pins and needles, hoping his treatment will go well.

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Skyblue and Green
stockon, US
Mar 10, 2011 6:00 am EST

I rest my case. CRAZYYYYY... Too much time on hands. Go knock yourself out. Bring down the rescues. Check IP addresses... for what stupid? You literally are ###ed. I know everyone can see that. You prove it over and over. Your mom and dad clearly needed to spend more time with you and they really did need to spend the money on your therapist / treatment instead of a dog. Do you see you are losing poor ###. You are wasting your breath, time and should be focusing on your own life. Go for a walk. Find someone to spend time with. Get laid. You clearly sound and act lonely. Do you have any friends? I can see why you don't. LMAO. Leave the rescuing to people who actually do. You are not helping anyone or hurting anyone. You are wasting you TIME. Life is short. Go spend it with your elderly parents. Bark like a dog for them. Do you actually think rescues, shelters, News, these boards, etc all these places seemed shocked about Parvo in a rescue. No ###. It happens all the time. To everyone. It is just too many dogs from all different places. It is bound to happen. It was just unfortunate it happened to you. What they are shocked with if anything is how you say they responded. Which. You are a third party and clearly biased. But no one can take you seriously now with these complaints. You show how stupid you are. You are simply and surprisingly ###ed beyond anything I have ever seen. And wasting your time. They are laughing at you. Thinking what I am saying but too polite. I however am not too polite. I will not come back to "BERATE" you. I unlike you have better things to do. Good luck STUPID! yes with all caps. You deserve it! Hope you don't get carpels tunnel. LOL. Or maybe I do. They no more typing for you. HA HA! !

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galenay
, US
Mar 09, 2011 10:20 pm EST
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You misspelled plagiarism. By the way, the Bible being public-domain literature, it's not "against the Law" to use it.
Who's gonna sue the Mormons for using it? King James?
Maybe you better watch out for them tranquilizer drugs of some sort or other in the water.

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Skyblue and Green
stockon, US
Mar 09, 2011 4:44 pm EST

Lady writing intial reviews has no credibilty. Says writing for parents yet says it is them writing for they do not know computers. She also spends her days online doing complaints. She has 22 complaints online. Calls herself Parvo in YC. All complaints include rescues. pet stores, book stores, restraunts. even target. She also does complaints for third parties. BEWARE! Obviously something is wrong.

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sad this is a scam
Reno, US
Mar 04, 2011 3:57 pm EST

I was referred to this website when I started my puppy search and am very dissapointed this is not true info it looks like one lady with too much time on her hands.You really should of just kept your original post and stopped making up the others I AM SURE NOBODY TOLD YOU BACON you probably need meds and another topic to investigate you have failed here.That said to anybody out there is there another website that a looney bird didnt take over I would love to rescue a puppy?Too bad this info isnt correct it could have been useful anyways I will keep looking

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Shocka Mo
stockon, US
Mar 04, 2011 3:16 pm EST

Oh no... horrible. You do not feed a pupys bacon. not wit parvo. You feed them little honeys lots of crackers. Load them up with crakers. The best brand is ritx not hte saltines. This will cure parvo along with sme good tlc.! Worked when I was prego many times too. Like a charm I tell youi. Man I could have saved ur pup and you could have given me all that money you flushed down the tolit. I have had many pups with parvo. I know. Might try some soda pop too. The fizzies kill germs.

Do not forget to disinfect ur house. Febreese or some goood cleaning product. Soap will work. I breed pit bulls and poodles. So I thought I could write and offer help. Email me if you would like one. I could have saved ur pup.

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ssss123
, US
Mar 03, 2011 5:39 am EST

We adopted our dog from paw prints in Oct 2009. We met Paw Prints at a pet store and he looked so sick we had to take him home with a $250 adoption fee. They told us he had been abused, had a severe case of fleas, starvation, and they had been feeding him bacon. 4 days after adoption he started vomiting and was diagnosed with parvo. 11 days in ICU he pulled through with an ENORMOUS vet bill. The vet said it was one of the worst cases of parvo they had seen. We were horrified and lucky our other dog didnt get sick. Paw Prints told us the same thing, never had sick dogs before and refused to answer and return phone calls. We did not know how to report them but strongly feel action should be taken.

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Disguested in Sacramento
Sacramento, US
Feb 26, 2011 3:17 am EST

OMG you are pathetic! You will say anything to not admit to not trying to save a dog. Does not matter about weight. It was not humane. It was just easy for you. or your parents. Why are you writing for them? do they not know how to write? Do you know the survival rate for this treatable disease... yes! They do survive with a good vet and proper care.? 70 to 90 percent. Guess the poor dog did not have a good vet or owner who actually cared. See... saying you care and your phyiscal actions are two different things. What you did was not humane, and was not caring, it was just easy for you and cheap right? About a 100 dollars vs. "thousands". And if they would have paid anything ... then they would have and you would not keep talking about "thousands of dollars". Your whining about how it should not have happened ... well it DID! So you deal with it and call them like any normal person would have done and return the dog and get your money back. You sound so ignorant and so does your initial complaint. Does not make any sense and rambles. And acusations they - the rescue are joing the board to respond. Not one message here says that. And if they did I am sure they would have much more to say. And somewhere in the middle would be the truth. Where is your information coming from.. The same as the initial complaint? Lacking any facts. Also look at the people coming to their defense. You seem like this is more about you . Either you have too much time on your hands or a screw is loose. You respond to each and every response. Shows how immature and how you are out for revenge instead of justice. Also shows that the person who talks the most has the most to cover. Simply pathetic. And I will say one thing. The only thing this rescue did that was wrong was adopt to a family like this. They should do more of a backround check. Anyone who does not understand that this is a rescue and things do and can happen, should have never rescued in the first place. The victim here is the puppy. Sad it ended up in the hands of such selfish, vindictive, manipulative people. Upsetting that the rescue did not look further into this family before it was adopted. Could have avoided all this trouble and could have saved a precious life. And by the way.. I am no part at all of this rescue. Just someone with an education and common sense and reading this irritated me enough to write. I am disappointed in the rescue due to lack of backround checks and making sure it was a stable home and even more sickened by the family who claims to have rescued. They did not rescue at all.

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HAPPYFOX
Sacramento, US
Feb 25, 2011 5:26 pm EST

I am so happy that woman loved her dog enough to save it.This is what rescue is all about not the perfect dog but the perfect addition to your family.Thank god for people like her who dont put money first and actually save their family member.What a shame whoever posted this let their puppy die. Keep going paw prints you will always get a bitter person but you will also make many lives complete Thank You for all your dedication and the lives you save

Digitally
Digitally
, US
Feb 15, 2011 6:48 am EST

I am very sorry for your loss. That's a terrible insult to injury situation, and for it to play out like it did is just heartbreaking.

I think it is suspicious that their Facebook Page would be removed; This is a red flag for me right away. I am happy you were able to keep what you posted and grateful you are sharing your experiences with these people. I will warn my pet-loving friends to not abide them as I have several friends involved in rescue and placement. This kind of treatment happening to only one person is too many - especially when little lives are at stake and love is involved.

I am sorry, again, you had to suffer your loss and sorry also that this company seems to be heartless.

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jaselyn
santa cruz, US
Feb 15, 2011 6:26 am EST

I looked at this website before adopting a puppy three days ago and saw all of this negative feedback it sounded like alot of exaggeration and so I decided to meet their puppies.Well we adopted our little precious baby we now named snuggles.I took her for a vet check and parvo test all which came back with flying colors the vet said you got a very healthy puppy.I am so glad I listened to my gut and the next time I adopt it will be with them.I have never seen fosters love their animals so much and I knew when I rescued that I was taking a risk as it stated in the contract and if my dog had gotten sick I would have treated my new family member parvo is highly curable if treated asap and will not be spread with proper care.Anyhow I just want people to know maybe they had a bad experience but we did not and gained a new family member.Thanks so much for rescues like them we are so pleased.

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Puppylover69
Yuba City, US
Feb 14, 2011 8:10 pm EST

I used this rescue when I purchased my chihuahua and enjoyed my meeting with them. They met me and allowed me to get a feel for the puppy before my purchase, they showed all vaccinations to date and explained the contract to be clear and concise. I am sorry you had a negative experience, but I find it is slanderous on your part to write such a post. I am curious if you could respond here publically with the death threat in writing, I am just flabbergasted to hear that, as the woman I dealt with was so compassionate and clearly very attatched to the animals. I am just shocked by this review. I was doing a facebook search to post an update about my chihuahua i purchased from them and came across this post, I really hope this is just an exxageration.