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1.7 18 Reviews

Patrol Masters Complaints Summary

3 Resolved
15 Unresolved
Our verdict: With Patrol Masters's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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3:56 pm EDT

Patrol Masters Cars permits

I am a home owner in stanford court and my cars got towed even though they were safe listed. They refused to re-imburse the charge and they charged me half the price even though they were supposed to return the whole money. Secondly, I have been asking to permit my cars for two months and they keep safelisting them instead. When I talked to their supervisor she hung up the phone on me and they were extremely rude to us. I do not know should I consider that as a racism action against us or no.

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9:08 pm EDT

Patrol Masters getting towed being a week old homeowner

Hi I just want to start by saying this patrol Masters Inc. is a joke. I recently purchased a condo in Palm Desert and just got towed for parking. When spoken to them their response was that I was not on a safe list of a condo that just closed escrow. However I've been trying to obtain parking permit but company just makes it impossible. No wonder Xtreme towing has told me good luck with the the company of Patrol Masters. It's astonishing how I was treated when this issue was communicated with them very rude and condescending. What a violation to a week old home owner. The worst was HOA just said my vehicle permit is still process of getting added. Therefore I was eligible for towing untill the process is finalized. So basically don't park in your house. WHAT A NICE HOME WORMING GIFT.

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10:13 am EDT

Patrol Masters illegal towing

I work part time odd hours and so I'm able to get the same permitted parking spot, which has lead to a about 8 or do non movement citation over the past two and half years. Recently I recurved a citation and the car was being monitored after parking in another section of the complex after two days. Then things returned to normal and I got my old spot back. Then on a Wednesday at 5:30am I find my car towed on 4/17, which is truly stressful experience since I had work files and needed to be in San Diego by 7:30 after driving to my local wear house and pick up my work truck. I Was able ton get to the wear house and down to SD in time and called Patrol Masters at just after 7am. And was told the vehicle was "marked" on 4/6, 4/8, 4/11 and 4/14, by the dispatcher Misha, who then said she "didn't understand why my vehicle was towed." Keep in mind I used the car on 4/15, one day before it was towed. But she was referencing that it was under the 72 hours tow period time from the last marking on 4/14. At this point I felt some relief knowing they had apparently screwed up. Then I was put on hold and the story changed, but I had to start my job for the day. Anyway to make a long story short Patrol Masters flat out lies as they have deleted the last marking on the 4/14 from their system. And because I used the car a day before it was towed, they are not only dishonest they are also incompetent.

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Baddad2316
Rsm, US
Dec 25, 2022 4:18 am EST
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These guys are the biggest joke I've ever seen. They lie and they never admit guilt of any type. What a shady companies iam ashamed that my association uses them. They are crooks.

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12:08 am EST
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Patrol Masters security guard being racist and violating my privacy

Security guard being racist at Sonora wells Indio California. Violating my privacy Follow me from the front gate to my home. Takes pictures of my car and my house With his personal phone. Then accuse me of racing and hitting his car. That Never happened. Then he says he knows me? Then shouting at me "do u speak English" over and over again. Call the Palese got my please report. A clear case of discrimination. Minority I do not feel safe in this community. The security guard I'm paying for. 📜👎🏿

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9:20 am EDT

Patrol Masters security harassment

My household is being unfairly targeted by a guard with Patrol Masters. We live in an HOA and the guard towed my brother's vehicle for parking on the street. The problem is, his is the only vehicle that has ever been towed in the complex. Then the night after it was towed, the security guard came on to my property and taunted my brother about having his car towed, and threatwned that he would be watching him to do it again. Then the guard proceeded to drive past my house multiple times over the next couple of hours, which they have never done. The guard stopped and asked us why we were scared to go un our house. My brother has on video when the guard got out of his car and came up my driveway to taunt him. I have spoken with Patrol Masters multiple times, including a Manager named Mark. At first understanding, he then informed us his guard denies all of the incidents occuring. Then said he considered it handled, .as no further incidences have happened since. Mark refused to tell us if any other cars have been towed, which they have not, and implied it is at the guards discretion. Additionally, the guards have been seen sleeping while on duty, and only ticket cars when they want to. Yesterday a car was parked in front of a fire hydrant all-night, and did not receive a ticket. Not the forst.time this has happened. I now feel uncomfortable with the security people that are supposed to keep our neighborhood safe.

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12:55 pm EDT
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Patrol Masters towing with no notification, warning or notice

We moved into an association 3 months ago and were Never notified of a required permit. My husband was attemptiong to leave work at 3:30 am to find out, his truck was towed by patrol masters security. They said they had 4 different dates noted in their system on my husbands truck and two different dates on my sons car. We never once received any warning on our vehicles or windshield. Not one single piece of paper or documentation and now we have to pay the towing company $332.50 to get my husbands truck out. How can we file a claim against them to get out money back? Obviously they are not giving proper notification to warn people of any towing.

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1:36 am EDT
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Patrol Masters employees

Listen Patrolmasters, time to start cleaning house. Time to start firing some people. Like Donald trump says "YOUR FIRED". You want a good security company, get the security officers that accually want to work and do a good job. It does not matter if the top supervisors are your friends, fire them. If they were really your freinds and they cared, they would not of alowed the company to get this bad. To find some new people who know what there doing, give the hard workers who care a chance and you will have good company. Because the employees you have now are screwing people over and destroying the company. Time to start "Firing some people. good luck in your venture.

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5:54 pm EST
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Patrol Masters towing

On January 21, Jessica (the woman who answered the phone) failed to enter the correct number of days for safelisting and I was towed. After filing a complaint with the BBB and contacting the HOA, Patrol masters finally sent me "copies" of their citations they claimed they issued - a month and a half after I first asked for them. They never left the citations on my vehicle, and therefore, I never knew I was not safelisted. It seems that these citations came out of the blue only as a last resort to deter me. The only document I received was from the tow yard which indicates dates other than what they claimed for "non-safelisting." I have the cell phone records showing the call was made to safelist, but they won't budge on admitting their mistake. Has anyone had similar problems? If so, have you made any progress with them? I'm debating small claims court at this time.

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Amhero
Anaheim, US
Sep 14, 2012 12:28 am EDT
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Listen this person is right, patrolmasters has been doing things in a ilegal manner Working with patrolmasters I am at the point where I am fed up. This company makes security look very trashy. They have towed vehicles that should not have been towed and gotten away with it. HOA's are dumb enough to hire this company while they do ilegal activity against thete tenants. After seening and working with with patrolmasters, I am sickened on how this company operates. Also I have been doing security for a long time and know securkitu is suppose to do there job. You have to ask, who side are the police on the security company doing ilegal activitu or yours.

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5:15 pm EST
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Patrol Masters unnecessary towing + fees

This neighborhood requires that you "safe list" your guest's vehicle for overnight stays. I've been a guest here many times, and I've adhered to the practice of calling in my truck. This past Saturday my vehicle was called in, yet the Patrol Masters operator did NOT enter my information into their system. Result? I got towed at 5 AM, had to pick my car at 7 PM that night, and pay $280 for all of it. Patrol Masters has no record of the phone call, so now I'm involved in a battle with them to prove I'm in the right. Fortunately the cell phone used to make the call shows the call in its history, so this is my greatest hope in proving my "innocence." I won't take this without a fight.

If Patrol Masters is going to be this negligent, then they'd better be ready for a heap of headaches, or just do the right thing and refund my money and apologize.

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Amhero
Anaheim, US
Sep 14, 2012 3:22 am EDT
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Yea your right, sometimes the young girls will write the information on a peice of paper and not put the information in the computer. Sometimes the girls are asleep in the dispatch office and nobody evers knows about this. The vehicles that are safelisted are sometimes written on a peice of paper and pushed aside. The girls in the office sometimes forget about the vehicles that are suppose to be safelisted and the information never gets put in the computer. Then when people try to find out what vehicles are safelisted, people canot find this. Because the vehicles were never entered in the computer. As I said before, patrolmasters is commiting illegal activity against some tenants and HOA's have no clue to this going on.

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1:50 am EDT
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Patrol Masters pervert

I am fifteen years old and I travel through a neighborhood on my way to school in the morning. Me and my friend stopped there today to eat breakfast because school didn't start for another hour. This creep comes out of a Patrol Masters car and starts walking around us for about fifteen minutes. Suddenly I feel his hand on my shoulder and he turns my body fully around and starts screaming about how we're not supposed to be there and he's going to arrest us both if we don't leave the area at once. He didn't even ask if we lived there or anything (which we met one of our friends who IS a resident there). So we leave and I turn around and this man is checking both me and my friend out, head to toe. I've never felt so harassed or violated so we called Patrol Masters to make a complaint. They didn't take us seriously because we're kids.

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Amhero
Anaheim, US
Sep 14, 2012 1:38 am EDT
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This security commited a felony once he put his hand on you. Next time call the police right away and press chatges. No security has any right to put there hands on anybody. That includes a minor, also this security could also be charged with sexual harassment. Some security are getting away with committing crimal activity against persons and getting away with it. For now on call the police on the security and press charges against them. Tjis will stop security committing ilegal activity. Stand up for your rigjts or no one else will.

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5:56 pm EST
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Patrol Masters fail to provide services as hired

On 11/14/09 I notified Patrol Master, Inc. and was requesting a patrolperson to respond to a noise complaint coming from a party with several juveniles drinking and yelling throughout the night.
While on the phone with a male dispatcher who I was providing the information, I observed the Patrol Officer DRIVE PAST the (Party) House not stopping, I attempted to wave down the patrolperson but he was distracted by talking on his cell phone, the patrolperson then left the community.
I immediately called this time talking with a female dispatcher, I explained that I was requesting the officer contact the people at the party and asked if they can lower the music and bring the people in from the yard as it was disturbing neighbors. This Dispatcher stated that the patrolperson may have been on the phone with a dispatcher, I explained that I was just hanging up the phone with the dispatcher when I observed him on the phone. She said she did not know why he was on the phone but will call the patrolperson back to contact the party and she would even call me back to give a DISPO. Taking my number and reading it back to confirm it.
After about an hour waiting, I attempted several times to call back but Patrol Masters phones gave me a busy signal and sometimes a fax machine answered, it’s getting later and the party was getting louder.
I contacted Patrol Masters (a male answer this time) and I asked what was going on and that the party was still being loud, Dispatcher told me that the patrolperson had not arrived yet. I explained to the dispatcher that the officer was driving though when I made my initial call and had just left when I called the second time, the dispatcher continued to make excuses for the patrolperson, when I requested to speak with a supervisor, he stated he was the supervisor and provided me a name that was unpronounceable, the dispatcher was uncooperative and rude.

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Amhero
Anaheim, US
Sep 16, 2012 1:19 am EDT
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I have an idea, fire some your security officers. Find some one to run your company who does not put up with any nonsense. By the way you have security who work very hard for patroaster, yet you treat them like ctap. That is why you are failing, you employees are causing patrolmasters to look stupid. Start firing some people.

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Hugh Johnson
Yorba Linda, US
Nov 27, 2009 11:01 pm EST

As of 11/27/2009 still no call from the complaintent concerning explanation of the problem or discussion regarding a resolution.

I am still at the same phone number, and just as eager to assist in finding a reasonable explanation for the problem.

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Hugh Johnson
Yorba Linda, US
Nov 15, 2009 8:10 pm EST

Mr. RW Wagner,
I would like to have the opportunity to look into this situation and provide you with some answers. If you wouldn't mind calling me at our offices tomorrow around 10:[protected] and ask for Mike, I will get any details not included in your post and investigate this situation thoroughly. If you find that my attention to this matter was anything but attentive or genuinely concerned, I would invite you to detail that as a follow up post to this string. My assistance is not contingent upon this, I just believe that most people can appreciate a company willing to stand up and identify themselves as the exception, in any industry. I want us to be that exception. Your post is greatly appreciated and subsequent response after we look into the details... priceless. I will hope to hear from you soon.

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1:24 am EST
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Patrol Masters - illegal tow

Patro Masters places more than one citation in a 24 hr period, resulting in a TOW in just over 24-36 hours...when our HOA has a 72 hour max parking rule. I picked up my towed car and foound 3 tickets placed on my car in one night. Look closely at the citation numbers printed in red, and the dates and times. The three tickets were in SEQUENTIAL ORDER, but...

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9:51 am EDT

Patrol Masters notice of violation issued

I received a Notice of Violation for "Non Movement of Vehicle: stating that This Vehicle is now be4ing monitored. After a specified period of time, the patrol officer will check back on this vehicle and if unmoved, this vehicle maybe towed at the vehicle owners expense. THIS VEHICLE IS MOVED EVERY DAY ! It is driven to work for a period of 8 - 10 hours each and every day. It is however parked within the same 3 spaces every night due to the size of the truck. How often does it have to be moved ? According to my HOA Rules and Regulations for parking it has to move within every 72 hours ! That is 3 days ! How do they know if it has moved if they don't mark the tire, do they take pictures ? Perhaps they should come out during the day and check to see if it has moved. While they are at it, they could tow the other vehicles that park there on a daily basis that either live or work in the building next door to ours. They DO NOT have a parking sticker, and they are NOT Guests of any residents at this Building ! Is this not part of what their duty as a Security Company is ? That is what is stated in all of the paperwork I received when I moved in as a new tenant. I am trying to submit this but cannot because it will not give me a complaint code ! Clever...

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Hugh Johnson
Yorba Linda, US
Nov 15, 2009 7:44 pm EST

Mr. Wallace,
If I may, I would like to address what I can about your concerns. Some information I will give to you now, as I have seen a few posts regarding this same question, and I know that history has proven this to be the most difficult to explain clearly on a warning notice. The notice received on your vehicle, as you pointed out, said that the vehicle is now being monitored for stored.(Your CC&R's will likely define this as unmoved for 72hrs.) What has you and many others concerned is that we all try to abide by the rules/laws and governing bodies of this country and don't appreciate that someone has found cause to tell us otherwise. Please note: We are simply trying to notify you that we are beginning to monitor your vehicle's movement to determine whether or not it is in violation of the rule, and if, in fact, the vehicle is in violation, it is usually towed without further warning.(Note: Guidelines are general only and may not reflect the exact procedure for your specific association). Having noticed the street name and city, I do know which community that you are referring to and I can tell you that there are no day time inspections at that property(Usually by design)so the vehicles that you are referring to being in violation during the day are not being cited for that reason. The last thing I would do as a resident of any community association would be to insist that another vehicle is in violation and should be towed. This would cause that person to become the target of attack by their own neighbors. I would be happy to speak to you directly, if you have any further questions, or comments that you wish to have addressed. Please, don't hesitate to call me, this week if you like, I arrive at 8:30am, Monday thru Friday([protected] and ask for Mike.

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piah13
, US
Sep 30, 2009 10:28 am EDT

I have to agree with your complaints. first time we moved to our community, it took a LONG time to get the parking permit from Patrolmasters (1 month). After we got the parking permit, we got a Notice of Violation on my husband's car for 'invalid permit.' Obviously, this violation is not legitimate, because the parking permit we received was issued by Patrolmasters for our community, so how can it be invalid? I contacted Rita Scanlon, no response. After 2 weeks, here comes another Notice of Violation, this time saying 'Not Displayed Confirmation #." Both Notices were issued by Officer 119. Ok, why would you expect me to have a confirmation number for a safelist, when we have the parking permit displayed very well on the car, in the right spot? I contacted Patrolmasters again, and their office hours seem to shift depending on what the nature of your call is. I think I will initiate a lawsuit against this company, because they are costing me precious hours from work, and are causing me and my husband a great deal of distress from having to worry about our car when a parking permit should have solved it all.

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maximilian
Aliso Viejo, US
May 29, 2009 3:15 pm EDT
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We have terrible experience with PATROL MASTERS=MONSTERS.They towed our cars during aplication process . And also they are liares specially Rita Scanlan. They are hunting for cars without any warnings. They probably getting bonuses for towing . There has to be the law to punish them. I think we all victims should get together.

patrolmasters victims

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patrolmaster victim
Anaheim Hills, US
Jan 15, 2009 1:27 am EST
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i just wanted to say i belive you
anything you say they are cabeble of it
i saw it whith my own eyes

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patrolmaster victim
Anaheim Hills, US
Jan 15, 2009 1:26 am EST
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mr ppppplease
last night i was moving my car and patrol master car pass me and saw me that i was parking my car
aftra i parked my car my wife saw the notice of violation on the windshiled wich was talked in behind the wiper she siad the way that if people pay attention they dont see that
gus what
the timing of violation was about 5 min after i parked my car
what do you say now? in my situation
and what do ypou thinmk i should do?
i know what you are going to say that is all lie . am i right?
to let you know i talk to the person in charge tonight and also talk to anaheim police departemnt and report and also i am going to talk to association
and ask a simple qution
why did he give me a notice when he saw me i was parking my car?
i just want to know what he has to say about it
tonight i am going to waite for him out side and see what happen hopefully i will see him.
by teh way his number was 88
is it you mr ppppplease?

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PPPPlease
La Mirada, US
Jan 08, 2009 10:20 am EST

They don't come out during the day becuase they are not hired to...maybe you should go to a board meeting and have them come out during the day as well...and yes they do mark vehicle, so if it moves it will never be towed, what's there to complain about?

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9:28 am EDT

Patrol Masters illegal towing of vehicle

I had my vehicle towed from what the Security Co. said was an "undesignated" parking spot. This has resulted in my losing my vehicle to the tow company as I could not afford to pay the fees. I have several witnesses that have stated they were wrong in this tow, as well as pictures "I" took of the space, not just the pics they Security Guard took, which did NOT show all angles of the space and my vehicle parked there. I also have my Landlord who came to look at the space state they were wrong, and a letter from them stating this. Also, several other tenants of the building have said that this has happened before, and that the Security Co. was wrong in their action. Although it has been over 30 days since the incident, I have started legal procedings to get some type of compensation for the loss of my vehicle. The Company also has signs posted on the property stating that if we have any complaints about NON RESIDENTS AND NON GUESTS OF RESIDENTS parking on the property (basically they are trespassing) to call and they will come out and ticket or tow the vehicle, we have called several tlimes as people who live in the building next to ours park there EVERY day as well as surfers who come and park for the afternoon and THE SECURITY COMPANY WILL NOT COME OUT ! That is false advertising and a false sense of a "Secure and Safe Living Structure". This Company even prides themselves on having a good relationship with its customers. Well swallow your pride because there are SEVERAL unhappy tenants in this Building !

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Lotus Doll
Westminster, US
Aug 11, 2010 11:39 am EDT
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I have a similar problem with Patrol Masters, if you want to join a class action lawsuit against them. Please contact Lakeshore Law Center at [protected] to speak to an attorney. The case must be large enough for them to represent.

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MA 04
, US
Aug 11, 2020 3:58 am EDT
Replying to comment of Lotus Doll

Thank you for posting an attorney Lakeshore Law Center. I will be contacting them in the morning. There are alot of comments on Yelp. I will post this on the Yelp website.

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PPPPlease
La Mirada, US
Jan 08, 2009 10:17 am EST

That space is for loading/unloading of handicapped vehicles that may park in the spot adjacent to it...and your association hires the company to make inspections in the night time, and is this really about the surfers, or were you too lazy to walk from down by the gate where there is most always parking available?

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11:55 am EDT

Patrol Masters scam and cheating

Patrol Masters Inc., is a relatively new new service to our community at Province De Aliso, however their reputation in the community is quickly dissipating. We have had several Vehicle vandalisms since they took over as well as some home invasion robery's. I recently had my vehicle towed because it was temporally backed into a Legal Parking Space. The towing company, Beach Cities Towing Services apparently caused damage to my vehicle during the tow, Not to mention they gouged me for every type of Bogus Fee they could tack on. The Total Cost was $270.00 which included 125.00 for towing 5 miles.

Needless to say I strongly believe there is a collusion between Patrol Masters and Beach Cities Towing Services, INC.

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11:54 am EDT
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Patrol Masters - security/towing

I currently live in the Monaco Townhouse Community in Anaheim, CA. I came home from a family party on a Friday night, at around 3:00am. Due to the holiday, my neighbors trash cans were in front of our garage and we decided to part outside in the visitor parking lot. When I woke up the next morning, my car was missing. In a panic, I called the police...

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12:00 am EST

Patrol Masters inept

Patrol Masters is just like any other security company: they are able to get away with not performing regular, diligent work, so they just don't do anything. Their owner even said "what do you want me to do, tow cars?" in response to a request to tow cars in violation of code!

Lazy (they have been known to take up to 3 hours to respond to noise complaints). Inept. Crooked (they will email homeowners in violation and allow them a 'second chance' in violation of the HOAs, rather than cite and tow).

Patrol Masters does not earn the money they make from HOAs.

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blaze 420
,
Sep 26, 2008 8:48 pm EDT

I still work for Patrol One and also for Patrol Maters. I tow cars out of driveways with no violaions cuz I get paid mad $$$ from tow companies. Dumb ### rich people. Oh..yeah. and i probliliy bang your daughter to.

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Anonymous
, ZA
Jul 16, 2008 7:22 pm EDT

Patrol Masters is terrible! Talk about giving warning notices on vehicles? Never even seen one, next thing you know your car is towed. Just ridiculous and who in the right mind would ignore a warning notice stating your car will be towed if you don't take corrective action? What fun is it to pay $200 to get your car out, when you could have corrected it for $20. Towing company MR. C's and Patrol Masters is cutting some money behind the back, it all makes sense.

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Killer Boot
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May 01, 2008 7:30 am EDT

I disagree with that. Patrol Masters are the best thing since slice bread. I seen one of Patrol Masters removed a group of 15

teenagers drinking and arresting them for tresspassing all this with out a gun. Brave young Man. Go Patrol Masters.

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12:00 am EST

Patrol Masters complaints

are patrol masters totally inept ###s?

i spoke to a representative last night about getting my garage inspected so we could be considered for a parking permit.
we picked a date, and the representative agreed to safe list my car for 10 days until the garage inspection.

while leaving work this evening, i noticed they had issued me a warning violation for not being safe-listed...EVEN THOUGH THEY TOLD ME THEY WERE SAFE_LISTING MY CAR...i had given them my license plate, phone number etc.

had i not noticed the crumpled up warning under my wiper, or had it blown away on the drive to/from work, I would've have woken up tommorrow morning to find that my car was towed.

the manager's response (her name was Rita), was that no appointment was made to inspect my garage and that my car was not safe-listed (WTF!?!?!).

she put me on hold to check their non existant "records"...during which time another patrol masters rep picked up the phone and asked if i was being taken care of...come to think of it, the night before I was also "juggled" between operators.

first they told me that they needed a copy of all the vehicle registrations associated w/ our property. i called back for details, and then they told me they made a mistake and that my particular community (costa brava) was an exception to those rules and didn't require vehicle registration for garage inspection. she put me on hold, then another representative randomly picked up. this was supposedly "rita" the manager. we set a date for the inspection, and she agreed to safe list my car for 10 days...she offered to give me a confirmation number, but i declined, as i was in my car and didn't have a pen handy.

back to today, they tell me that their records indicated someone called last night w/ my number/license plate, but that they had no confirmation number or record of safe listing me and scheduling an appointment.

i kindly asked her to remove the 2nd warning notice from my record, in case i ever needed a safety buffer against being towed. she said there's nothing they could do... again, total ### that they dont have that kind of communication w/ their patrol guards/towing nazis that they know when a car was issued a warning and being monitored.

these ###s need to be removed from the HOA's.

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Natalie Stephens
, US
Apr 12, 2009 10:46 am EDT

I also had a good experience with Patrol masters.

I accidentally locked myself and my 12 year old son out of my house and it was raining. I knocked on several doors to see if I could use a phone to no avail.

I then walked with my son to a store about half a mile away to call AAA.They said they would send a locksmith.I then walked back to my house in the rain and waited.After an hour and a half the locksmith still had not arrived.

I then saw the patrol masters officer drive into the property and I flagged him down.I asked him if he could help me break into my house.He said he could not but that he could let me use his phone to call someone, but in the mean while he asked me to get into his car out of the rain.I called AAA and they advised that the locksmith would arrive momentarily. I thanked officer 96 ( I unfortunately never asked his name but I found a ticket on a vehicle with his number on it) and got out and stood on my porch assuming the locksmith would arrive. About 30 minutes later officer 96 from patrol masters came back and noticed me outside still. He said he figured the locksmith hadnt shown and had already contacted another locksmith from the yellow pages and he lived within one mile of my property. Officer 96 then asked me and my son to get back in his vehicle and wait. In about ten minutes the locksmith arrived and 5 minutes after that I was in my house.

Unfortunately officer 96 was gone and I never got to thank him. I wrote a letter to the management company about the incident but I dont know if he ever got my thanks.

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New Homeowner
,
Nov 24, 2008 11:06 pm EST

Hello - Different subject but same condo complex - Coasta Brava. I intend to purchase a condo and move in by the end of Decemeber 2008. Having some troubles getting ahold of the HOA - does anyone live in this complex and have their number. Also would you shareif there any restrictions in the HOA that are just totally ridiculous or is the complex pretty reasonble in respect to what you can and cannot do. For instance with dogs or guests parking, garage or guests visiting in the pool area. Thank you

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Killer Boot
,
May 01, 2008 7:25 am EDT

I Disagree. I have not seen a security company that cares about my Hoa better then Patrol Masters. Patrol Masters goes out of

there way to do anything for our Hoa. For example one of the Managers Mr. Scanlan was on our property and I had a flat tire. He

got our of his unit and fixed the tire for me. Since I'm disabled and I could not change my own tire and it would of cost me some

money and time to call AAA to fix it he just got out and asked if I needed any help and went to work on my vehicle. Residents

in our Association seen me and just drove by. I thank God for Patrol Masters.

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