PatPat.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about PatPat.com
Welcome to our customer reviews and complaints page for PatPat.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with PatPat.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used PatPat.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with PatPat.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with PatPat.com. Your feedback is an important part of our community and will help others make informed decisions.
returns process : order # 4462954 : pkg arrived 12.27.2018
PatPat.com requires a slew of information to be emailed regarding orders that need to be returned. Upon providing all the information (including the photos they request), their site says that my email correspondence will be acted upon within 24 hours. This is not so. It's been over two days. I look up the company phone number as they don't advertise that on their site, and when calling, I receive a repeated recording. After listening to the repeated recording for three minutes, I was finally able to leave my name and number. I do not expect a return call back. I will be calling my bank to see how to resolve this charge. I will not order from PatPat.com ever again, and I will make sure to inform all my friends and neighbors what an unprofessional experience I've had.
cheap, poorly made clothes. customer service is a joke. you deal directly with china.
Received my order of 4 items a month after placing the order. Disappointed with cheap quality of fabrics and workmanship. Contacted Customer Service 5 times. Each time someone different sent me a request for photos, description of items, measurements of items, etc. I responded promptly with each request. Finally, someone in China wrote me and asked if I would consider a 50% refund as my shipping costs back to China would be more than what I would receive with this 50% offer. In desperation, I agreed. I will never order from PatPat again and suggest the readers of this review do not either.
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