[Resolved] PatPat — i'm still waiting for my order
I ordered a dress from this website PatPat and I was expecting to receive it till Christmas. It was a dress for a Christmas party and my daughter was really excited about that. Dress did not show up and I have no idea where it is. Customer service is unreliable and they do not reply to my messages. I tried to reach them via phone but they did not pick up. Something strange is going on and I want to know when will I get my order. I hope I'll get it as soon as possible but something tells me that I'll never get it. Buyers beware!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
PatPat Customer Care's Response, Mar 01, 2018
Thank you for raising the issue with us. We would like to find possible resolution for your concern.
Please provide us with the Order # and email address so we can further assist you.
We await your response. Thank you!
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