PassportsAndVisas.com / Horrible customer service!
I have been trying for almost a week to reach a human being in this company, and I haven't had any luck. I call during business hours and get a busy signal, and if I call after hours, it dumps me into the same full mailbox over and over again until I hang up. I've sent email after email, and have gotten no response, they charged the credit card for the order already, despite the fact that we've been trying to CANCEL the order.
We never sent paperwork over to them, so we didn't think they'd charge us for the services they never performed, but I guess they did. I'm not surprised at any of the other reviews on the board, and I did a News Search for their name and found this article:
Don't use this company!