Parcel2Godelivery service

They collect the parcel on the 20th dec 2017 from myself @ m8 8ul.
I booked this on the grounds of the parcel being delivered before 25 dec 2017.
When booking & paying it gave me a delivery of 3-5 days. There were 5 days inc. 25th dec before the date I needed this parcel delivered by.
However, this did not happen.
2 children without a xmas present thank you!
Parcel still not arrived, it's now the 29/12/17 that's now 9 days later.
Although i've received an email stating delivery made on 27/12/17 and signed for it hasnt arrived.
Is this due to cash being in the parcel I wonder??
Well, i'm giving you the opportunity to put this right before I take this matter to a legal advice level.

Dec 29, 2017

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