Panera Bread / manager so rude

Montgomery, AL, United States
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My pastors and i went to Panera Bread last night to have some dinner, we order 3 different dishes and nothing was available, charged us for a soup bowl and when they served it it was half empty and still charged for the full price. it was 9:30 and the manager walked by us and said that they had closed at 9 and it was 9:30 that we should be gone by now, the attitude she used was so rude! made me upset! This is the store on East Chase Montgomery AL store #600791. Not sure what's going on with the customer service but we are regular clients and had never been treated the way we were last nigh.

Oct 27, 2017

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