Panda Express
reviews and complaints

It looks like you're the "genius" here. You are basically getting a large entrée for free if you get the feast, so it is cheaper. I don't know how you got $24. So, it looks like you need to be taught basic math, not the cashier.

uhhhh. Actually, from what I can see. Family feast are cheaper, its 30 plus $3 extra for honey walnut since its premium item and its SHRIMP(shrimp are more expensive). So you got rice and chow mien which is 3.50 each plus taxes so 7.00 for both. Orange chicken is 10.00(9.50+tax) and hone walnut are about 14 dollar(3.75+tax). So! all about $33 or $34 depend on taxes. family feast is 2 sides(which is chow mien or rice), plus 3 entree for 32 something plus 3 so about 35. So overall you get more food for about the same price. Maybe the associate feel like you get more food so overall it is cheaper beacause if you order another big entree it will be around $40. Just letting you know.

Hello dear customer. I am a Panda employee (Not of the listed above) and I work in the kitchen and we never use plastic utensils when we are cooking. I think it was part of the fork or something, but you should tell to the store manager to get a new (free) food to replace that one.

Sorry about the problem and I hope to see you again.

They are rude and nasty and I got 2 bites total out of the boxes. They won't give money back and the take your money before you get your order. I will never eat at the moreno valley panda express on day street ever again!

Many businesses are doing this. It's just a way to cut costs. It sucks but you have to get used to it.

I wholeheartedly agree. I have applied for an open management position with Panda Express in two different states and have had no luck. I have a resume with 23 years experience in restaurant management, 15 of that being with my latest employer. I answered an ad that said they had positions for General Managers and District Managers with open interviews. I spent time updating my resume since it had been 15 years and I also bought a new suit for the interview. When I arrived to the interview the district manager seemed to have a smirk on his face when he made me aware that they only promote from within, and made me feel like I just wasted my time. He did ask me if I would be interested in a job for 9.00 an hour which was quite an insult. I love Panda Express food but just can't get myself to eat there out of principal. It's been almost 2 years since I have given them any of my money.

To sum it all up I believe the ad should have read: Now hiring quality managers with very low self esteem that will accept a third of their pay to work for us as an employee. Please join our team so we can fill our quota of non Asian management. Thank you!

Ive been for the first time in panda express trying to order food, the server tried to scoop me a rice then i tried to choose the food with it, suddenly the server put my plate on the side table and proceed with another line kind of skipped on me then i tried put attention to all server but its like no one hearing me i found that all line that followes me are all ahead of me cause they supposed to serve me completely with more food to choose but ended to have just rice, i almost shout but i didn't so i just decide to leave and never ever ever go back to this restaurant again even though they are full of ignorant numb discrimination to this business.

I agree with the comment above and why is the GM going around slapping people? Couldn't you guys sue the unprofessional punk for assault. Sounds like a bully workplace, you should be glad to put the nightmare behind and move on.

wow im sorry you have to work like that. GM should be happy that you worked for the GM. when i worked i never get fired just because of answering my phone or texting. i thought that panda express have a hot line that you can call. N there a bad side that the GM n AM are not getting fired because the people putted out alot of money to train them. i know. well the good thing is that you dont have to work with those people anymore

My new manager is so rude. I am working in panda from four months. I am happy with the working environment .my coworkers are good and helpful. Everybody is satisfied with my job. I thinks that's why I got full time work. Actually I am new in USA. And I can't speak English fluently. But I can take costomer and register very well. My new manager used to my hood coworker. But from day she was manger she is completely changed. She became very rude in every ways. But I didn't mind at all. But yesterday may be my worst day . I worked with her at front . She was taking the costomers and I was in the register. It was very busy . And my general maneger was in his break . I was hurry to go for restroom but it was busy so I thought we should finish the line. After 20 minutes it was slow, and pick out the aprons and ask my maneger to go wash room .. I told it just takes a minute. But she didn't let me go. She told me I can use bathroom only in my brektime. I was shocked coz nobody treat me like this before. Again there was long line. I wear the apron n took the costomer. I was so much hurry. Seriously I can't explain how was feeling. I was sweating but I need smile on my face for the costomer. My stomach was swelling. And again I beg for a minute bathroom break and told her I am dying, she could use my register for a moment but again she didn't allow. She told me nobody in register I can't leave there . Oh God it never happens me before. While she was taking costomer I just ran from there even she couldn't notice me . After sometime I went to register and again take the costomer. My eyes were full of tears. But I couldn't cry . My legs were shaking. I want ed to quit my job from that moment. But I am nt sure is this my good decision or not coz I don't want to affect my healt like this . Seriously from that yesterday incident still my eyes are full of tears. I have nobody to tell about that incident. Coz I am alone in this country. I don't know I should write this or not but I did. I am not good in English language but I tried to share my bad exprence in panda may b my bad exprence of life. Still I am confuse I should quit my job or not. Coz today is my off and from tomorrow I need to she her face again.

i was hired at the panda express and it was one of the worst experiences of my life. Yes, there were some very nice people that worked with me but some of the managers were so incredibly rude and disrespectful. The first day i was barely trained and was thrown into serving people without knowing the food names or codes or anything. whenever i would ask for clarification they would say "what do you think?" "you should know this" "how long will it take you to get this?" after just one day. on my second say it felt like constant abuse with one manager hovering behind me saying nasty comments about what im doing wrong. it felt as if she was a human form of my insecurities and i was on the verge of tears, but of course she would say, "smile more, your supposed to look like ur having fun" long story short, i quit after working two days because it was not for me. if ur good at putting on a happy front and dealing with emotional abuse then this place is great for you.

I have been working at a panda express since August 2011 and I have also been treated like complete ###. I was poorly trained and only worked 6 hours a week (not my choice) since I first started. This caused me to not have as much time to learn all the different parts of the job as quickly because I wouldn't be able to remember what I was doing since I only worked 3 hour shifts on Wed and Fri! Whenever I worked the manager wouldn't be at the store and I would work with a coworker who has been there for a year. I found her very unprofessional. An example of this is I asked her which button was for the military discount and she yelled at me in front of the customers saying "you were already taught to do this" when I wasn't. Im also constantly criticized for things that I do correctly...on things like taking out the trash. A simple task that anyone can do...but I am blamed for apparently not double nagging the trash can. The treatment from my coworker is so bad that each time I have to work I feel sick to my stomach. I would turn to my manager but she would do nothing as she has seen the co worker yell at blaming me for things I didn't do but sided with her. I would advise people not to work her. Panda express tries to put on a fake demeanor that they are a big happy family when really it's just the manager and the manager's favorites dictating everyone what to do. Yes at the job you get paid above minimum wage but that does not give them a reason to be unprofessional bullies to the people they do not favor.

dont quit girl thats the worse thing u could do...i work at panda too n i know how horrible it can b but also work the situation to your advantage dont quit start working extra slow and or sloopy but dont stop doing your job eventually your GM will have to fire you and to your advantage you can apply for unemployment if they cut your hours you can apply for parcial unemployment that PANDA pays for...I agree PANDA is a horrible place my friend got denied a promotion 3 times 2 times for being pregnant and once for being TOO FAT they said she wasnt living the "panda way" aka: healthty life style! who are they to judge! i dint realize they were doctors to acuse her of being unhealthty!...in addition i heard the MUM (district manager) ask my GM why she hired so many FAT WOMEN? he stated that panda customer came more often if they saw pretty associates! WTF? are thet selling us like were just a peice of meat!

I worker for panda too. i HATE IT! i wanna quit so bad. all i do is mop and sweep and the dishes. i know its a job but my co workers are also rude. one guy started 2 weeks before me and he yells at me if im too slow when the rush hour comes thru. i was like 2 seconds away from saying i quit. but i think im gonna quit anyways and find a better job. i have a certificate in secretary so il be looking for an office job which is waaayyy better than panda think.

I'm with you, but quitting is not the solution or running away from something that you can prove this people that you can do a "good job" and don't pay attention when they talk in their language. You are smart enough to see what is going on, so please don't let this people get in to you. If you know your responsibilities and you know that you are doing the right thing you are in a good position. But you have to respond to them nicely and not showing them that they are getting in you nerve. Show them you are a good working hard person and think before you say something, because the people you are dealing with is have little education or just using their position without understanding what their job is suppose to be. Take Care and Keep smile in your face and show them that you care and you like what your doing...think positive when you are working and sing when you can!

Simple. You either give them your two weeks notice or simply don't show up. I've been treated (and still am) unjustly by my manager and Am on the verge of quitting myself.

i hate panda express!

dirdeedeez... why would you seek legal counsel for a message board poster who was trying to help the original poster with their problem? And (s)he didn't say anything derogatory towards Panda Express. I don't get it.

To the business owner: ErinSandler is an individual who has set out to cause damage to businesses listed on here. Her (or his) sole purpose is to cause damage. I am in discussion with the law firm of Starrs Mihm, LLP to bring extortion and defamation charges against Complaints Board. In that process, we can subpoena records relating to the IP address of "ErinSandler" consequently, this sewer rat will be made public. If you would like to join me, please send an email to dirdeedeedz@gmail.com (designated for this website), and I will have my attorney's contact you. I have the wherewithal and vigor to stop this.

Your complaint as a customer is understandable but if you were to see it from the servers prospective. In my opinion from working in customer service i feel like you were being a bit unreasonable and personally you might be having a bad day and just wanted to took it out on anybody. She was simply doing her job as she was told and sure she could of have warn you about the sauce being hot but pretty sure this wasn't your first time getting food at panda. You mention trying to throw the sauce out the window, that = a annoying childish customer. Next time try to be more understanding of other people, and maybe they'll try to give you better service. Cashiers/ servers are not your servants they are just trying to make a living. After standing there all day and with customers like you, it makes people jobs harder.

if you dont like it, dont buy thats it

I GOT A BOWL OF FRIED RICE THEN I FOUND HAIR IN IT THE FIRST TIME . THEN WE COMPLAINED AND GOT A NEW BOWL CAME HOME TO EAT IT FOUND MORE HAIT

yeah right, sounds to me like you are trying to get free food.

you too much complaint

I ate at panda express in Madera California Monday the 17th of may the girl at the drive thru was crystal Maya she was very rude to me I asked to speak to the manager because she was rude and had my food sitting there ready but would not give it to me nor look over to the window. The manager was Rosa she was nice about it so I dropped it. Then that night a friend of mine told me to look at face book she posted on there that you shouldn’t [censor] with people that handle your food. Meaning she either did something to my food or wanted to either way she wrote it and I do not feel comfortable with someone with that mentality working at a fast food place. I went in two days later to speak with a manager I explained what happened and I gave him the paper I printed out. He said he would check the cameras and call me back it’s been two days and he has not called and the girl is still working there I don’t understand how they can keep her there.

My family and I have eaten at Panda Express several times since it came to Windsor, ca. We've always been satisfied until yesterday (Friday, August 5, 2011, at approximately 4:30PM). Their shrimp was so dry and over cooked we couldn't eat it; the fried rice was dry and tasteless. The chow chow mein was overcooked.

Consistency is what makes a business successful. Too bad we won't be eating there again for quite awhile.

I go to panda all the time but when I went last time the good was NASTY and White shirt lady with glasses on she was mean to costomrs I ask her for extra sauce but she didnt give me any and then I ask her for sauce she saif one dollat per sauce and then I went to another pana express they gave me al least 5 for free and and white shirt lady with glasses was making her own price fot sauce.

Thanks for your time...

Complain...
I go to panda express all the times but when I when last time I bough chowmine large and there was a lady with white shirt and glasses and she dont give any respect to costomers and the chawmine has big piece of hair I live like half an hour away from that place and I didndidnt have time to come back so I will not come back in front of that lady to by food.

Thanks for your time.

I just wanted to say, I was really disgusted and traumatized after finding a cigarette in my food. When I told the employees about it they apologized and gave me my money back. I have not eaten there ever since. Orlando, FL

I am just getting over the worst food poisoning from Panda Express. I ordered a panda bowl with orange chicken, vegetables, and chow mein at about 5:30pm. After two hours, I had severe nausea and stomach cramps. By 9:30, I was vomiting consistently until 5am in the morning. I had a fever and chills, and was dry heaving and wretching, and felt extremely dehydrated. By the morning, I had watery diarrhea. I literally thought that I might die last night. This morning, I called customer relations, and also the Environmental Health board of LA County. I'm not sure how many other people suffered, but I encountered serious illness after eating at Panda Express in Covina, on Badillo street.