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Pakistan International Airlines (PIA) / luggage (aab e zam zam) not received when flight landed

1 Iceland

I traveled with my wife (AQSA SHOIAB and Son MOUSA SHOIAB) from Madinah to Multan by PIA Saturday 16 Dec 2017 by PK 0716. Flight timings were as departure 12:00 PM and arrival 6:00 PM.
when we reached Multan we were informed that our Luggage (Aab e ZAM ZAM) not received within the flight and it may be handed late when received. our residence is in Yazman about 200 KM away from Multan and travel expenses are about RS.5000 for both sides and 5 hours time consumed. till now 28-12-2017 we not informed by PIA about our luggage.
You are requested please take steps to resolve my problem as only and only this is PIA fault so please make arrangments to deliver my luggage my nearest city BAHAWALPUR or as you think comfortable for me as I not able to pick from Multan.
Mobile no. [protected]
MR. MUHAMMAD SHOIAB AFZAL E-TICKET [protected]
MRS. AQSA SHOIAB E-TICKET [protected]
MOUSA SHOIAB E-TICKET [protected]

Na
Dec 28, 2017

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