PacSun / Pacific Sunwear of California reviews & complaints 82
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store pacsun manager employee customer service customer purchase refund cashier sale store manager receipt item clothes information stealing threatened time complaint associateNewest PacSun / Pacific Sunwear of California reviews & complaints
non delivery
Ordered two 50.00 gift certificates on Dec. 11 in plenty of time for Christmas. They are still not here. Called once they said call back in a couple of days. On the 23rd I called promised me they were shipping them Fed Ex to arrive on Christmas day. Christmas came and went no gift cards. Called on the 29th the CSR on the 23rd lied they had never been shipped. Chris PROMISED me they were going to overnight them on the 30th to arrive on the 31st called 31st Chris had lied also. They couldn't be sent out because of the holiday until MONDAY 1/4/09. These are Christmas gifts. Couldn't even send me an E-gift card until MOnday. These people are crooks. Praying to get my money back now.
did not give correct change back
i bought 3 shirts and the total was 42.60 i gave cashier a 100.00 bill and she gave me back 42.60 in stead of 57.40 it was so crazy busy i was not paying attention so when i got home in alabama my money was wrapped up in recipt and was 42.60 in it i was furious! If i didnt live in alabama i would of went back cashier num on my receipt is 330083 and trans is 2777 on 12-26-09 and store num 00250 thanx
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a $30 dollar sweater and there was no indication that it would shrink if washed in a washer. It is now a crop top sweater and that is not what I paid for! 30 dollars down the drain! I am not happy!
April, 15 I went to Pacsun and the blue dot but one get two free sale was going on. I picked out 3 items (two bags that were the same price* and a hat) marked with the blue dot and went to check out. One of the bags rang up as full price, thought it was supposed to be free. I was not offered the sale and left the store dissatisfied and upset.
My mom and I went into PacSun today at the Crossings Premium Outlets in Tannersville, Pennsylvania and the service was terrible. We were the only customers in there and the the employees (a pregnant lady and a tall guy) DID NOT greet us nor acknowledge us what so ever and they were just goofing around. I definitely will not be going back!
I made a call earlier around 12:40pm noon. I had a simple question about a release that's coming up. The worker (Paisley) denied giving me any information, said "im not giving you any information, goodluck". I simply asked if it was a raffle or First come first serve.
She had an attitude the whole time.
I bought 2 jeans at camarillo CA, but one of them had a really bad smell like [censored], smell like that since bought and i never realized it until i put it on myself, washed it like 4 times since now the smell hasn't dissapear. Bought it 1 month and a half ago it's called exposed button high rise. First time customer bad expierence
I ordered May 19 with 5-7 day shipping but my order won't be here til May 30th ? I'm pissed I'm not understand why it would take 10 days to get here?
Sounds like an honest mistake to me. Next time, be proactive and count the change before you leave. As human beings, we all make mistakes, even you. Imagine if all of your mistakes ended up on this website.
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I am complaining about this new shirt I bought on black friday and I found a whole in the sleeve.Your Voice Matters: Our Commitment to Genuine Reviews
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