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PacSun / Pacific Sunwear of California
PacSun / Pacific Sunwear of California Customer Service Phone, Email, Contacts

PacSun / Pacific Sunwear of California
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1.2 82 Reviews

PacSun / Pacific Sunwear of California Complaints Summary

5 Resolved
77 Unresolved
Our verdict: If considering services from PacSun / Pacific Sunwear of California with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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PacSun / Pacific Sunwear of California reviews & complaints 82

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Newest PacSun / Pacific Sunwear of California reviews & complaints

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10:55 am EST
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PacSun / Pacific Sunwear of California non delivery

Ordered two 50.00 gift certificates on Dec. 11 in plenty of time for Christmas. They are still not here. Called once they said call back in a couple of days. On the 23rd I called promised me they were shipping them Fed Ex to arrive on Christmas day. Christmas came and went no gift cards. Called on the 29th the CSR on the 23rd lied they had never been shipped. Chris PROMISED me they were going to overnight them on the 30th to arrive on the 31st called 31st Chris had lied also. They couldn't be sent out because of the holiday until MONDAY 1/4/09. These are Christmas gifts. Couldn't even send me an E-gift card until MOnday. These people are crooks. Praying to get my money back now.

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10:55 am EST
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PacSun / Pacific Sunwear of California did not give correct change back

i bought 3 shirts and the total was 42.60 i gave cashier a 100.00 bill and she gave me back 42.60 in stead of 57.40 it was so crazy busy i was not paying attention so when i got home in alabama my money was wrapped up in recipt and was 42.60 in it i was furious! If i didnt live in alabama i would of went back cashier num on my receipt is 330083 and trans is 2777 on 12-26-09 and store num 00250 thanx

Read full review of PacSun / Pacific Sunwear of California and 7 comments
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Madison Yarnell
, US
Nov 13, 2018 8:20 am EST

I recently purchased a $30 dollar sweater and there was no indication that it would shrink if washed in a washer. It is now a crop top sweater and that is not what I paid for! 30 dollars down the drain! I am not happy!

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Sydney8282
, US
Nov 04, 2018 12:24 pm EST

April, 15 I went to Pacsun and the blue dot but one get two free sale was going on. I picked out 3 items (two bags that were the same price* and a hat) marked with the blue dot and went to check out. One of the bags rang up as full price, thought it was supposed to be free. I was not offered the sale and left the store dissatisfied and upset.

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Jonna McKenzie
, US
Sep 06, 2018 12:37 am EDT

My mom and I went into PacSun today at the Crossings Premium Outlets in Tannersville, Pennsylvania and the service was terrible. We were the only customers in there and the the employees (a pregnant lady and a tall guy) DID NOT greet us nor acknowledge us what so ever and they were just goofing around. I definitely will not be going back!

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Julian Ruiz
, US
Sep 05, 2018 11:39 pm EDT

I made a call earlier around 12:40pm noon. I had a simple question about a release that's coming up. The worker (Paisley) denied giving me any information, said "im not giving you any information, goodluck". I simply asked if it was a raffle or First come first serve.
She had an attitude the whole time.

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Angela Gonzalez
, US
Sep 01, 2018 7:37 am EDT

I bought 2 jeans at camarillo CA, but one of them had a really bad smell like [censored], smell like that since bought and i never realized it until i put it on myself, washed it like 4 times since now the smell hasn't dissapear. Bought it 1 month and a half ago it's called exposed button high rise. First time customer bad expierence

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Jsteele1
, US
Aug 20, 2018 7:38 pm EDT

I ordered May 19 with 5-7 day shipping but my order won't be here til May 30th ? I'm pissed I'm not understand why it would take 10 days to get here?

Wine Is Good
Wine Is Good
, US
May 29, 2016 7:52 am EDT

Sounds like an honest mistake to me. Next time, be proactive and count the change before you leave. As human beings, we all make mistakes, even you. Imagine if all of your mistakes ended up on this website.

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Contact PacSun / Pacific Sunwear of California customer service

Phone number

+1 (877) 372-2786

Website

www.pacsun.com

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