This scammer company came to my school. They prey on college students who are trying to save money. 20 bucks a month sounds great but when you cannot cancel it because the company wont respond to your emails, then thats a scam. This service might be great for "Erika", "Jenny", and 'UCLA" but its not for everyone. These people lie about the "package" they are selling. Its not a package it is a membership. They told me they were not taking any money when they asked me to "sign up" next thing I knew they wanted my credit card.
My advice is go online and research any company that has "spokespeople" approach you at a public place, before you hand over your credit/debit card. If you have recently purchased this package and you are a legal resident of California, within a few(I believe it is 2) days you are legally able to cancel your membership with no fees. Personally I called my bank and explained my situation, they put this company on a STOP PAYMENT list, which will not allow them to take money from your account automatically each month.
If these people come up to you in a public place, call security.
Hope this helped.