Oxigen Services India / No refund of failed transactions and pathetic customer care

Pune, India

Extremely frustrated with oxigen wallet service. I have written numerous complaints regarding this but no one come to solve the issues. i have also decide to keep complaining on various other channel anout this fraud being run by oxigen wallet group. Shameful bunch of people running this fraud organization who mainly find source of their income by fraud in no refund of failed transactions. In my case I have made two transaction of 800 each and both failed but no reversal of fund to my account made neither they communicate with me. No response on my mails and complaints regarding this. When I call their cuatomer care, some robotic sound keep on saying to wait for few moments while we transafer your call to CC executives. But even after 10 mintues no executive talk on other hand. They also wasting our time and money on their customer care no.

Feb 14, 2015

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