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1.9 170 Reviews

Overstock.com Complaints Summary

37 Resolved
123 Unresolved
Our verdict: When using services from Overstock.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Overstock.com reviews & complaints 170

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6:02 pm EDT

Overstock.com I didn't understand all the conditions of overstock.com's protection policy

I purchased a Fuji Finepix F700 digital camera from overstock.com in March of 2005, for a discounted price along with the Platinum Protection warranty.

The camera was perfect until December when the display was black and showed no picture.

Since I purchased the warranty for just an occasion, I sent the camera into the center. A few days later, I received a call, and I was told that my camera could not be fixed and that I would be sent a check for $170.00. That was the full amount of the reimbursement even though I had spent $269.00 on the camera. I was later informed that the warranty calculated depreciation in reimbursement.

I feel that the terms of this warranty plan are misleading and that I got ripped off by overstock.com.

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pobarjenkins
Minneapolis, US
Mar 16, 2011 9:02 pm EDT
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Why should you be completely reimbursed for a six year old camera?

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JKDE
, US
Mar 15, 2011 6:31 pm EDT
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According to Overstocks site:

"When you call to make a claim with your Platinum Protection Plan offered by Overstock.com, you will be asked a few questions to best determine if trouble shooting can help, or if the product is broken. If the product is broken, a prepaid label will be emailed to you so you can send in your product, or you will be set up with a service center in your area. If your item is not able to be repaired, an in-store credit will be issued to your account for the purchase price of your item so that you are able to buy a replacement of your choice."

It seems like that is the only way to get full price. You said they sent you a check. Did you not want the in-store credit for the full purchase price? Nothing is mentioned about depreciation.

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3:07 pm EST
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Overstock.com Scam

I ordered curtains from overstock.com and tried to cancel before they were shipped but was too late. When I received them in the mail I returned them immediately without even opening the box they were shipped in. Upon return, overstock initially refunded the price (less cost of shipping) then sent another email and said they deducted $40 more because there were hairs in the package. I called them and said I didn't even open the package and the CS person "Jessica" was almost laughing when she told me that they could not restock the item due to hairs. Again, I did not even open the box it was shipped in. I have seen other posts where overstock has said there were hairs in the returns. Has anyone ever seen the proof of these "hairs"? I think this is a scam that they are pulling, especially the way "Jessica" was responding to my call. Does anyone know of any class action suits against overstock?

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Dstrazz40
, US
Mar 05, 2018 2:22 pm EST

I purchased a set of Cusinart Chef Stainless Steel 14pc Cookware Set back in July of 2016. Paid for the the cookware and never purchased another item from Overstock since. I haven't even made an inquiry. Early October 2017, I receive I bill in the mail from Overstock, telling me I owe them almost $75... For what? They (Christopher) explained it was for late fees. Again... I asked, for what? "for the annual fee (of $50)" But I haven't purchased anything from you and I never received a bill. They "sent it via email". Noooo. I never received anything. I asked them (asked for a manager) to be reasonable. Absolutely NO flexibility on their end. I made several calls and asked them to do the right thing by the consumer. I've written letters. I have never dealt with a retailer that is so hardcore. Never again. I'm going to write to everyone I can if I can't get this mess resolved within the next 2 days.

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Jo Ann
, US
Nov 03, 2011 7:08 pm EDT

I purchased a Seiko watch in May, which quit working in June. I paid over $300 for this watch, now they are saying I must have the original packaging in order to return the watch for a service guarantee repair. Since I have owned several Seiko watches and none of them quit working in a couple of months, it never occured to me to save the box.

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theredheart
Lansing, US
Feb 12, 2012 9:57 pm EST

This is where if you bought it with a credit card you could have charged back against them. It is something some of us do not like to do, meaning use a credit card but over a debit card the credit card companies take fraud very seriously as it is the main cost of doing business for them, As well when a company gets many charge backs they are charged more for each offense on there merchant account.

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7:05 pm EST
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Overstock.com Scam in returns - never use overstock

After ordering curtains and changing my mind, I waited for them to be delivered so I could return them. I received the package and did not open it. I returned it the same day. Initial email from overstock said they would credit my account less shipping charge. Received another email where they said the warehouse found a "hair" inside the package so they were keeping $40 of the purchase price. I called them and Jessica was almost laughing when she told me she was looking at a picture and the package was full of hair so they would not give me full credit. I asked to speak to a manager and she left me on hold for over 10 minutes and I hung up and emailed overstock the situation and never heard anything back. There are quite a few posts about "hairs" in packages that are returned to overstock. I think it is a scam. Anyone else experience the same disgusting treatment? NEVER use overstock.

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2:56 am EST
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Overstock.com Charging funds for no product

Ordered a jacket from Overstock.com for $149.99 and 2 days later received an Email from them stating there was an inventory problem and that they would credit my account (which had not been billed yet). The following day I was billed $149.99 from Overstock.com. I IM'd their customer no-service dept and they stated they had measures in place to prevent this from happening but there was an error... They stated my account would be credited in 3-5 business days...

I have worked in the banking industry for nearly 20 years and I know it does not take 3-5 business days to transfer funds back into an account...

I will be calling the bank to have the funds reapplied to my account without the credit from Overstock.com.

I will NEVER buy from them again and suggest anyone else thinking about purchasing from them to BEWARE of the billing practices!

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1:44 pm EST
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Overstock.com Refund policy

I ordered slipcovers from Overstock.com for a sofa, chair and ottoman. They arrived in a timely manner but were in 2 separate boxes which cost more in shipping and could very easily have been shipped in 1 box. My account was charged $97.92 for the products and shipping. Very reasonable, however... The slipcovers did not fit my furniture, even though I did measure before ordering. The design of the chair made it not work for me. I packed them right up and returned them in the same boxes I received them in. I went on line for their return policy and printed labels. I thought the shipping was expensive but they did not make it clear that I could use my own label and ship it on my own and probably save half. Bottom line, they refunded me $38.46 on a $97.92 purchase! They deducted $14.75 "odor", it said. Are you kidding me? The 15 minutes the chair cover was out of the package and on my chair it came back to them stinking? I don't have animals, we don't even use the living room and there are no smokers in the house. How in the world did this slipcover arrive back at Overstock.com with an odor? Never ever ever again will I order from Overstock.com! It is a total ripoff. I wish I had done more research then I would have known this.

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2:35 pm EDT

Overstock.com Service sucks

I've used Overstock on a several occasions but will not be using them ever again. I recently ordered two items from them. A back pack and a watch. My credit card was immediately charged but my order was "in processing" for almost five days when I logged int to my Overstock account. . Funny how the process to take your dough is almost instantaneous but the delivery of said product... not so much.

I was patient for a few days... then I finally got an email telling me that mu items were shipping(tracking numbers and all). One item shipped UPS and the other Fed-ex. Whatever, as long as i get it. Now mind you, I ordered with the hope that I would get my items about ten days. Sound familiar? The original arrival date was the 2nd of Nov. for one item and the 1st for the other. I was fine with the item on the 1st but I was not going to be here to receive the item on the 2nd. I then logged into see where the items where and I noticed that they still had not shipped. I talked to some one at overstock and told them the 2nd would be too late and since the item has not shipped yet that I would like to cancel the order. She told me that it was out of her hands and that I should contact Fed-ex. this made no sense to me since Overstock still had the item in the warehouse and the item had not shipped.

So I contacted Fed-ex and they were very helpful (as usual for them). The item was returned (once it was shipped) back to Overstock. I then contacted Overstock in regards to a refund and they told me it would be 3 to 5 days. No biggie. When I logged back in today to Overstock to see when the other item was going to be delivered I noticed that Overstock reshipped the item in question. Have no idea why.

I again contacted Overstock and explain the situation. I was told that the item is on its way to me (even though it was already returned once). At this point I was super frustrated. I was told that the item shipped out again because it was never cancelled. I told that I did cancel it and returned it. They admitted that THEY didn't cancel it.

I asked the rep (Geoff) how that could be my fault. He said it wasn't but that I had to returned the item again to get my money back. (Even though I had already done this once). He told me to contact Fed-ex to see what they could do. Frustration factor is very high by now. The guy at fed-ex couldn't do anything cause Overstock uses a Smart-post system. So the post office will deliver my item to the usual spot where I get my mail. So its not Fed-ex delivering but the mailman.

Great! So the mailman will just leave the box outside. Its happened before and im sure this time wont be any different. Since Im traveling for the next two months I wont be able to return it. So im stuck with something i don't want and those jerks at overstock have my money.

Don't use them unless you absolutely have to... and then use another vendor. They are inept and horrible at customer care. I just happen to google "overstock customer service" and got a ton of negative reviews from various websites... should have done this before I used them.

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1:37 am EDT
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Overstock.com Service stinks

I've used Overstock on a several occasions but will not be using them ever again. I recently ordered two items from them. A back pack and a watch. My credit card was immediately charged but my order was "in processing" for almost five days when I logged int to my Overstock account. . Funny how the process to take your dough is almost instantaneous but the delivery of said product... not so much.

I was patient for a few days... then I finally got an email telling me that mu items were shipping(tracking numbers and all). One item shipped UPS and the other Fed-ex. Whatever, as long as i get it. Now mind you, I ordered with the hope that I would get my items about ten days. Sound familiar? The original arrival date was the 2nd of Nov. for one item and the 1st for the other. I was fine with the item on the 1st but I was not going to be here to receive the item on the 2nd. I then logged into see where the items where and I noticed that they still had not shipped. I talked to some one at overstock and told them the 2nd would be too late and since the item has not shipped yet that I would like to cancel the order. She told me that it was out of her hands and that I should contact Fed-ex. this made no sense to me since Overstock still had the item in the warehouse and the item had not shipped.

So I contacted Fed-ex and they were very helpful (as usual for them). The item was returned (once it was shipped) back to Overstock. I then contacted Overstock in regards to a refund and they told me it would be 3 to 5 days. No biggie. When I logged back in today to Overstock to see when the other item was going to be delivered I noticed that Overstock reshipped the item in question. Have no idea why.

I again contacted Overstock and explain the situation. I was told that the item is on its way to me (even though it was already returned once). At this point I was super frustrated. I was told that the item shipped out again because it was never cancelled. I told that I did cancel it and returned it. They admitted that THEY didn't cancel it.

I asked the rep (Geoff) how that could be my fault. He said it wasn't but that I had to returned the item again to get my money back. (Even though I had already done this once). He told me to contact Fed-ex to see what they could do. Frustration factor is very high by now. The guy at fed-ex couldn't do anything cause Overstock uses a Smart-post system. So the post office will deliver my item to the usual spot where I get my mail. So its not Fed-ex delivering but the mailman.
Great! So the mailman will just leave the box outside. Its happened before and im sure this time wont be any different. Since Im traveling for the next two months I wont be able to return it. So im stuck with something i don't want and those jerks at overstock have my money.

Don't use them unless you absolutely have to... and then use another vendor. They are inept and horrible at customer care. I just happen to google "overstock customer service" and got a ton of negative reviews from various websites... should have done this before I used them.

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6:33 am EDT

Overstock.com Return department scam

I recently purchased a 10 piece bedding set from overstock.com, and when I received it, the material was so stiff I felt I had no choice but to wash it before using. After the first washing (according to the manufacturer's suggestion on the tag), the black piping on the outer edge ran into the whie comforter, and the corners of the pillow shams all split. I called the customer service department and was greeted with a rude and uninterested rep. After explaining to her the problem, I was told I would be paying for shipping on the return. Excuse me? Fine. I spent $200 on a set that I could now not use, so losing $20 on shipping would have to do.

After they received the order back, they marked my return as used, and took off an additional amount, so my total refund was less than half of what I paid for the set. When I called to ask about this, and to explain that, based on my original complaint, it was not "used" but rather washed once, they refused to do anything else for me.

I am extremely disapointed in overstock.com, and will never purchase from them again. I would suggest that everyone else avoid them, as well.

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10:11 pm EDT
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Overstock.com Failure to deliver or explain

Ordered Euro soap from Overstock.com. They charged my credit card. They notified my order shipped via UPS. UPS notified me that they got the electronic order and should have my package by Sept. 10. It is Sept 15 and still no Order. I attempted to track the order through UPS without success. I contacted Overstock.com, but they did not respond. I contacted UPS by email numerous times. They finally responded that I gave them an invalid tracking number. I sent UPS their own email with the tracking number. UPS told me to contact Overstock.com about the order, and denied getting the delivery. Overstock.com has not responded to even more emails. Sounds like this company is about to go into bankruptcy.
DON'T BUY FROM OVERSTOCK.COM

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11:47 am EDT

Overstock.com Rip off

I would not recommend this site. The product are cheaply made. Once you take the mattress out the box, the seam of the fabric started to ripped. We should of known better and took this mattress out right away. I really wanted to get this for my toddler that is transitioning into a big bed. I happened to missed the 30 days by a couple days. Talking less than a week! Which is a bummer- now we are stuck with a ripped mattress. Because they will not paid for the shipping charges and only give up to 80% refund. Which you might not be entitled to everything. So far from everyone complaint, they have been getting less than half of their returned back due to restocking adjustment

and plus they will still charged you for the shipping when you have paid for the shipping yourself. So why are we paying twice for shipping. Does not make any sense. They are bunch of scam and return policy sucks. Most places would allow you at least 60-90 days return!

SO either way, your stuck putting out so many cash for shipping twice (from yourself and they will charge you for it too) and not even get the whole 80% refund OR keep this poorly made mattress. BE aware- anything you buy here at Overstock- if you need to return anything, you will not get your money back. I found out that even though you do make it before the 30 days, you will still be responsible and charge you shipping fee. It has to be an error on their part instead of you being unsatisfactory with the product. And they would not give me back my full refund due to the fact that I opened the box. Rip off! What kind of company would not let you return things you do not want?

Actually, this is my first product and last product I would buy from here. Buyers beware! Crappy products.

The customer service lied to me and told me if I had a picture they would give me back my partial refund since it is pass the deadline. They lied again and said I need to returned the item and would not replace my item and told me to reorder from this people. Like I would give another penny to them.

I would like to add that most product they will not give you a full refund back due to a odor, having a hair in the product. They will find any excuses to not give you back your money. DO not waste your money and time on purchasing anything from Overstock.com And due to restocking adjustment they will even lower your refund.

Customer Reviewers need to stop false advertising at OVERSTOCK.com.

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12:31 pm EDT
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Overstock.com Turns out they typed my zip code wrong

I ordered an item & noticed right away that the tracking was showing it as being shipped to the wrong state. Brought this to their attention. They did nothing to check into it, just assured me it was a tracking number issue (which it was not). So, I had to wait on this thing to be mailed across the country to the wrong state before they would listen to me & now have to wait another week for them to send a replacement. Turns out they typed my zip code wrong. Had they listened to me & corrected the problem right away, I wouldn't be waiting almost 20 days for my item.

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5:52 pm EDT
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Overstock.com Attempted on-line fraud

On 5/4/10 I ought a polaroid camera from os.com. The sale was confirmed through their chat line person after being, rejected twice and I filed it out twice although I could find nothing wrong with either version. I never received an on-line receipt, just the order # from the chat person which I didn't copy because I expected to find it on the on-line receipt — which never came. The price of the camera surprisingly low, which is why I decided to buy. I don't remember price but it was a steal.
Less than $100 I believe.

The package arrive from their chatsworth (la) facility on 5/6. There was no paperwork in the box, just the camera. Later on 5/6 I got an invoice stating that the sale had not gone through because I hadn't pushed the green confirm button. (I can't imagine how they could send the camera if I hadn't confirmed the sale at the original check-out. Checkout. Surely there is some way for there to be an instant computer intervention, stopping the sale until it was confirmed. Visa must surely have such a component they sent me a new already filled out all I had to do was to click to confirm the sale. But the price on this checkout form had been changed to almost $200. It took a while but I finally realized that they were trying to raise the price after the sale and if I had checked out on that form I would end up paying the higher. Of course I didn't check out on that 2nd form. I removed all their cookies. I am waiting to see what happens next. Today I discovered a reply confirmation of my purchase. The amount stated is the higher one they seem to have created after the fact. Unfortunately I cannot show you confirmation of an order at the lower (original) price, because I never got one. And when they send me a new checkout for under the title "andrew you forgot something" it stretches their credibility as honest merchants to unheard of limits

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7:34 pm EDT
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Overstock.com Unable to return a wrong item

All you have to do is contact the UTAH Better Business Bureau and this scam company will correct it. I ordered a desktop pc and speakers. The speakers were listed as new but were clearly used and the PC was different than what I ordered. I got a return label for the PC that had a 1lb weight limit, UPS would not accept it, they then sent me one with 2lbs, then after a total 0f 50 contact with them (email, online chat, phone) they bumped it up to 20lbs which was still below it's weight. I was sick of spending my time and money driving to the UPS store. After two months and getting a different answer from each person I contacted at overstock I filed a complaint with the UTAH BBB, where their headquarters are located. The BBB told me they have over 1, 100 complaints on file against overstock.com of which which 700 are related to trying to return items. A week later after the BBB contacted them, a fire must have been lit under overstock's butt because they had UPS come to my house and pick it up (50lbs). But the BBB case is still open as overstock.com has been sitting on it for a while and has not given me a refund. NEVER buy from this scam company again!

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overstockponzi
, US
Sep 01, 2010 11:48 pm EDT
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This is the ### to do business with. I am an affiliated partner with Overstock. They just scam you big time each and every step. They use scary tactics that don't work!

I would urge all the overstock affiliates pull out from this company full of dumb head ###.

Do NOT ever shop on their mediocre web site. You will never get good deals from these @$$#@les. They always cheat you on returns.

If they can scam SEC and the shareholders, why not you?

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9:45 am EST
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Overstock.com - Return scam

We ordered a comforter set for our California king sized bed. It was beautiful and we really liked it but it was not the proper size. It was the same size as a standard king sized bed so it would not properly fit. We returned it with the enclosed return label. When Overstock received it they notified us they would only be refunding half the purchase price...

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8:06 pm EST
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Overstock.com Return scam!!

I bought a suit from overstock.com and ordered the wrong size. Immediately recognizing this I contacted their customer service and was told they were unable to cancel the order. I recieved the order in damaged packing and processed the return and sent it back. A week later I received a partial refund of $30 which was a fraction of the purchase price. They claimed the suit contained a hair and took about 2 hours of my time and complaining to get my partial refund and they still refused to cover shipping as a courtesy to me for the hassle they created. OVERSTOCK.COM has the worst customer service I've experienced in ages and they tried to scam me on a basic return! Never again will I even consider giving them my business.

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holli_80_79
, US
Feb 10, 2011 5:33 am EST

I also returned an item to overstock and was charged half of the item's price because they said it had a hair on it..it had never been taken out of the box or plastic--Also...returning another item I went on the website to initiate a return because the website claims it is easy ..all you have to do is log into your account and select the items you want to return and I found that nothing in my 450.00 order was returnable..none of the item descriptions said that they were not returnable..also there is nothing on the site that states that if there is a hair on your item then you will not receive a return..this is unfair and unlawful...I am looking into legal action because it seems to be a big scam..just google overstock.com unfair returns and you will read hundreds of complaints..my advice is to stay away from this company no matter the deal offered

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overstockponzi
, US
Sep 01, 2010 11:44 pm EDT
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This is the [censor] to do business with. I am an affiliated partner with Overstock. They just scam you big time each and every step. They use scary tactics that don't work!

I would urge all the overstock affiliates pull out from this company full of dumb head [censor].

Do NOT ever shop on their mediocre web site. You will never get good deals from these @$$#@les. They always cheat you on returns.

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buttassanal
buena park, US
Jan 21, 2010 8:43 pm EST

constipated people don't give a ###.

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7:16 pm EST
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Overstock.com Returns

I ordered a mens jacket from Overstock.com a size 2x for $25.00 (free shipping). When my jacket came it was freakin huge, a size 2x is really more like a size 4x. I then decided to return the jacket and shipped it back. My refund was $5.00? wtf? If I knew that I would of just kept the jacket and gave it too someone for Christmas or donated it to the Salvation Army. I WILL NEVER ORDER FROM OVERSTOCK.COM. My wife ordered a pair of boots for her mother for Christmas when we got our package and opened it, it was an empty box? wtf is up with these people? I wonder what our refund would be if we returned an empty box? Ha! DO NOT ORDER FROM OVERSTOCK.COM UNLESS YOU LIKE BEING SCREWED!

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langard
Baltimore, US
Jan 06, 2011 12:42 am EST

Ordered a comforter set from Overstock.com. NEVER took it out of the packaging. Didn't like the color and returned it. Paid $119.00 for it. Overstock claimed it was returned "frayed" andndeducted $54.00 from my return. This is why they ship for $2.95. Don't try to return. They scam you.

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overstock sucks
Asheboro, US
May 23, 2011 6:26 pm EDT
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Do not buy from overstock.com there customer service is terrable 2 months waiting for camera keep getting run around platnum plus is so sorry!They lost my return yeah right.

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12:21 pm EDT
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Overstock.com - Returning jewelry

Beware that Overstock.com charges an inspection fee of $10.00 for returned jewelry. This is a consumer rip-off because Overstock can send out a poor quality item and then further penalize the disappointed purchaser by charging $10.00 plus the return shipping fee. Specifically, in my case, I ordered a blue diamond pendant and received grayish diamonds. So...

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7:19 pm EDT
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Overstock.com - Platinum protection plan issues

Ok, so here it goes... I bought a TV from overstock and it had audio issues. Luckily I purchased the protection plan and so called and they scheduled a time for the service people to come over. Sounds good? Well, thats the only good part in this story. The service people changed the scheduled appointment at the last minute. They came over and did not check...

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5:15 pm EST
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Overstock.com Poor service

Overstock. com has proven their inability to provide any kind of quality service or follow-up with their customers over and over again.

I bought a blender from them that soon stopped working, emitting smoke. I returned it as directed by them, never heard from them again. Called 6 weeks later and was told another would be sent and that a refund would not be provided.

2 months go by, still no blender, so I contacted them again and still no blender has been shipped to me. 3 months go by I called again and since the agent had no idea what they were doing, they assured me I would be contacted by someone else in 1 - 2 days.

Naturally, no-one else calls me back, so I called back today, and magically, there is a 'credit' to my account. No e-mails, no phone calls, no follow up from them, and only 'i don't know what happened?'

With the state of the economy as it is, I don't expect this company to be around much longer, and good riddance. Buyers beware!

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Overstock.com Beware of returns!

Ordered Mens XL snow bibs on 1/21/09 for $31.99 and $2.95 shipping. Item arrived and I did not open it. I had found out that the person I bought them for wore an XXL and knew they wouldn't fit. I used the "return" link off of my account and received a USPS Parcel post return label on 2/9/09 with an email telling me that it would be $8.62 to return the item which would be deducted from my account.

Today, 2/18/09 I recieve an email telling me that I was receiving a refund in the amount of $20.17 because of the deduction in return postage and $3.20 for "repackaging and restocking".

I contacted the Live Chat customer support and was told they also deducted $.25 because they found a hair in the package. When I told them that the package had never been opened and it was not only returned as received but with the original invoice included as well they told me that they would refund the quarter to me. I told him that Overstock.com must be in worse financial shape than the rest of America and that they could keep the quarter.

The customer service rep, Gunnar, offered me a $5.00 in store credit because of my dissatisfaction and I told him that I didn't want it because I was never shopping with them again.

The customer service rep then pointed out that the item had to be returned within 30 days to be eligible for a full refund. I pointed out that the item was ordered on 1/21/09, label printed and mailed 2/9/09 and that I was informed of the "refund" today 2/18/09...that certainly fell within return guidelines from ORDER date and not even delivery date.

After pointing that out he said that he would offer me a $5.00 refund to my credit card or a $10.00 in store credit. I again told him that I was never shopping with them again and to just put the $5.00 on my card.

If you order ANYTHING from Overstock.com please be aware that retuning it is a gigantic headache that will not only cost you time but up to half the value of the item you are returning. I lost $14.77 for an item I never opened. Just do a little research and you will see that there are many other people that this has happened to as well.

BEWARE BEFORE YOU ORDER.

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Athomecareermom
Helena, US
Feb 25, 2009 9:36 am EST

I feel you 100% on the "Beware of returns!" I returned two items on 2/3, and as of today, 2/25, I still have not received my credit.

Their customer service department really needs a make-over. With my experience, once I grew tired of the condescending and arrogant attitude of the agent, I asked to speak to a supervisor. I just knew the level of customer service would escalate...WRONG...he was even more arrogant and more condescending.

Overstock.com...STICK A FORK IN ME, MY FAMILY, MY FRIENDS, OR ANYONE THAT WILL LISTEN..WE'RE DONE..YOU GETS NO MORE OF OUR MONEY!

Overstock.com Customer Reviews Overview

Overstock.com is an online retailer that offers a wide range of products, including furniture, home decor, clothing, jewelry, and electronics. The website has received generally positive reviews from customers, with many praising the company's selection, prices, and customer service.

One of the most commonly cited positive points of Overstock.com is the website's extensive selection of products. Customers appreciate the variety of options available, which allows them to find exactly what they are looking for. Additionally, many reviewers note that the prices on Overstock.com are often lower than those of other retailers, making it a great place to find deals.

Another frequently mentioned positive aspect of Overstock.com is the company's customer service. Many customers report that they have had positive experiences with Overstock.com's representatives, who are helpful and responsive to inquiries and concerns. Additionally, the company offers a generous return policy, which allows customers to return items for a full refund within a certain timeframe.

Overall, Overstock.com is a well-regarded online retailer that offers a wide range of products at competitive prices. Customers appreciate the company's selection, prices, and customer service, making it a popular choice for online shopping.
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Contact Overstock.com customer service

Phone numbers

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