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I placed an order and they withdrew the money almost immediately. Can't get any further information, can't get in touch with anyone through any of the available options - phone, email, live chat. This is a scam company and should have known it was too good to be true. Now I have to fight to get my money back. Sad and shameful to take advantage of people like this
yeti tumbler scam
I Ordered a 30 Oz Yeti on 02 Dec 2016. Charged immediately, no email no tracking, no product. No customer service. I tried contacting them and was immediately 4th in line, then 6th in line, always in line with no progress. Trying to locate new contact information for them, I discovered that every customer is handled like this and so are the visitors to their Facebook page. Never oder comments since they are all negative and deleted. This is a scam and the company should be shut down, since it doesnt provide a service but charges people. I will be disputing the charge with my bank as this is clearly a scam company. Ordered on Outdoorsonline.com and charges show as "www.campingandfishingoutlet" but they are the same company and link you during payment.
Watch out! They closed that website and now use www.outdoorsclubs.com!
Counterfeiters!
And beware - I was also warned some of these counterfeiters are using toxic metals in the production of their FAKE Yetis!
Report to the IC3 (FBI Internet Crimes Bureau) and also the FTC. Also file a report with YETI in Austin [protected]. They are actively pursuing these counterfeiters. Unfortunately, they evidently scam people and then shut down that website and move on to the next one!
REAL YETI dealers must carry the entire YETI LINE! CALL YETI in Austin to confirm a REAL dealer BEFORE you purchase!
Check out the other people scammed on youtube.com! It is horrific!
Office location on Loop 1604 in San Antonio is a "rent-by-the-day" facility. My bank statement does show campingandfish BUT also gives a residential address of 23508 Wilderness Paw, San Antonio TX 78261. Please file with the FTC and the Attorney General - the DA in San Antonio informed all of us to file a theft report with the SAPD -
scam
This company is definitely a scam. They said it would take them 3-4 weeks to cancel my order and refund my money, because their "payment processor" is having issues, which makes absolutely no sense. It typically takes a day, two at most for a company to cancel an order and a week at most to refund money. Trying to call them is pointless and speaking to...
Read full review of Outdoors Online and 4 commentsnot shipping items - no customer service
I ordered my yeti tumblers on dec. 13th. No shipping dates were mentioned, just free shipping was my option. After I paid for the order, it said there was 10-15 days shipping on the tumblers. I have tried emailing customer service on the status of my order - no response. I have tried calling in on the customer service line that is supposed to be open 24/7, and no one is ever available to take your call.
At this point I just want my money back, but I can't even talk to anyone about this.
scam company!!!
I placed a christmas order on 12/9/16 with a 10 day shipping. I have tried three times via email to find out about my order. I have called and got a recording that their customer service is busy. I also tried the "chat" feature on their website but no one would respond. No one responds with help or tracking on the order! Do not buy from this company!
Joey floyd
Watch out! They closed that website and now use www.outdoorsclubs.com!
Counterfeiters! And beware - I was also warned some of these counterfeiters are using toxic metals in the production of their FAKE Yetis!
Report to the IC3 (FBI Internet Crimes Bureau) and also the FTC. Also file a report with YETI in Austin [protected]. They are actively pursuing these counterfeiters. Unfortunately, they evidently scam people and then shut down that website and move on to the next one!
REAL YETI dealers must carry the entire YETI LINE! CALL YETI in Austin to confirm a REAL dealer BEFORE you purchase!
Check out the other people scammed on youtube.com! It is horrific!
You will never get your order or your money back. This is a scam.
not received an order
I placed an order on 11/14, it is 12/23 and I have not received my items as yet. I have emailed them numerous times to no avail and when I call I am told that I can leave a phone # because all customer service assistants are busy. I also tried the "chat" button on their website and was told they were too busy. I was about to check on my order when I got home from work, their website says they are closed and will return on 12/26. Rip off!
I agree. My order was placed Nov. 16 and it's now Dec. 29th and no package, plus no return calls, emails or texts. No customer service at all, just automated responses and no follow-up. Do not trust this company!
placed an order 11/28/16 and never received items
I placed an order on November 28, 2016. It stated in the checkout process that it would take 7-10 business days. As of 12/23/16 I have yet to recieve anything. I emailed the company on 12/8/16 but no response. I then called customer service on 12/20/16 and a recording said they were busy helping other customers, and to leave a message. On the same date I then tried their "live chat" but was told (by an autopopulared message) that there were 53 customers ahead of me. I have yet to speak to someone live.
This place is horrible! Do not order from them!
customer service/shipment
I placed an order online on 12/12. I never received any tracking information so I started inquiring about my order.
As of 12/23 I have made multiple attempts to contact customer service via chat, email and by phone but i'm always told they are busy helping other customers. It appears this website is a scam! Do not purchase anything from this website!
Watch out! They closed that website and now use www.outdoorsclubs.com!
Counterfeiters! And beware - I was also warned some of these counterfeiters are using toxic metals in the production of their FAKE Yetis!
Report to the IC3 (FBI Internet Crimes Bureau) and also the FTC. Also file a report with YETI in Austin [protected]. They are actively pursuing these counterfeiters. Unfortunately, they evidently scam people and then shut down that website and move on to the next one!
REAL YETI dealers must carry the entire YETI LINE! CALL YETI in Austin to confirm a REAL dealer BEFORE you purchase!
Check out the other people scammed on youtube.com! It is horrific!
On 1/1/17 I placed an order for a lid a handle and 2 30oz. hot pink Yehti cups. I received the lid and handle right away (which are useless without the cups) I STILL today ( 3/6/17) have not received the cups.I email chat call or text nearly every day. the tell me whatever it takes to get rid of me. But I'm not going away unless or until I get my cups or refund. Has Anyone at all received cups? How can this be O.K. What can we do.
I placed an order in December and still haven't received it and no one will return my calls or messages it always says there busy with other customers!
I ordered two yeti's on 12/28 money got pulled out of my account on 12/30 here it is 2/8 after hundred of emails and phone calls and no yeti's its a scam
Same here. I am filing a complaint with the BBC and Attorney General. Hope you do too!
Same here. I just tried the live chat after leaving messages and e-mails for 3 days. it said there were 11 people in front of me. After sitting on hold for 47 minutes I logged in at another computer and started chat & it says there are 27 people in front of me. This is obviously a scam
don't order
Don't buy anything from Outdoors Online website! I made an order about a month ago and received nothing yet and I have no idea where my order is because I did not get a tracking number. Their customer service was absolutely terrible, they said they'll check what was going on and promised to call me back within 2-3 days, but that was just a lie. When I asked...
Read full review of Outdoors Online and 31 commentsAbout Outdoors Online
The website is user-friendly and easy to navigate, making it easy for users to find what they are looking for quickly and efficiently. The platform offers a vast selection of products, including camping gear, hiking equipment, fishing gear, hunting gear, and much more. Whether you are a seasoned outdoor enthusiast or a beginner, OutdoorsOnline has everything you need to make your outdoor adventure a success.
One of the standout features of OutdoorsOnline is the quality of the products they offer. The platform only works with reputable brands that are known for their high-quality products and exceptional customer service. This ensures that users can trust the products they purchase from the website and have peace of mind knowing that they are investing in gear that will last for years to come.
In addition to offering top-quality products, OutdoorsOnline also provides users with valuable information and resources to help them make informed decisions about their outdoor gear purchases. The website features detailed product descriptions, reviews, and ratings from other users, making it easy for users to compare products and choose the best option for their needs.
Overall, OutdoorsOnline is a reliable and trustworthy platform that offers a wide range of outdoor gear and equipment to help outdoor enthusiasts make the most of their outdoor adventures. With its user-friendly interface, high-quality products, and valuable resources, OutdoorsOnline is a must-visit website for anyone who loves spending time in the great outdoors.
Outdoors Online Customer Reviews Overview
One of the standout features of OutdoorsOnline is their extensive selection of products. From camping gear to hiking equipment, they have everything you need to enjoy the great outdoors. Additionally, their website is easy to navigate, making it simple to find the products you need.
Another positive aspect of OutdoorsOnline is their commitment to customer service. They offer a satisfaction guarantee on all of their products, and their customer support team is available to assist with any questions or concerns you may have.
We were also impressed with the quality of the products offered by OutdoorsOnline. They work with top brands in the industry to ensure that their customers receive the best possible gear and equipment.
Overall, we highly recommend OutdoorsOnline to anyone in need of outdoor gear and equipment. Their extensive selection, commitment to customer service, and high-quality products make them a top choice for outdoor enthusiasts.
Overview of Outdoors Online complaint handling
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Outdoors Online contacts
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Outdoors Online phone numbers+1 (888) 827-3121+1 (888) 827-3121Click up if you have successfully reached Outdoors Online by calling +1 (888) 827-3121 phone number 0 0 users reported that they have successfully reached Outdoors Online by calling +1 (888) 827-3121 phone number Click up if you have UNsuccessfully reached Outdoors Online by calling +1 (888) 827-3121 phone number 0 0 users reported that they have UNsuccessfully reached Outdoors Online by calling +1 (888) 827-3121 phone number
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Outdoors Online emailssupport@outdoorsonline.zendesk.com100%Confidence score: 100%Support
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Outdoors Online address227 North Loop 1604 East, Suite 150, San Antonio, Texas, 78232, United States
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Outdoors Online social media
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