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Oulton Hall Hotel / Gratuities

1 Leeds, England, West Yorkshire, United Kingdom Review updated:

Would all prospective clients of Oulton Hall Hotel and Restaurant please be aware that the gratuities, 10% added to their account, DO NOT GO TO THE STAFF at the hotel BUT IS KEPT BY THE COMPANY. Since these gratuities are supposed to be optional, please REFUSE to pay them. Of course any client happy with their service can still give gratuities direct to the staff but do not include them in the hotel payment.

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Comments

  • We
      20th of Jul, 2015
    0 Votes

    Just had a lovely day at Oulton hall went with four of my friends got there at 10 oo had coffee went for a swim came back for lunch ordered our lunch at 12 00 it was 1 20 when we got our lunch one of us was booked in for treatments at 1 30 had to dash our food down the young boy who was on is own was trying is best not good for a five star hotel it should be better now qhotels have tacken over Mrs wendy butterfield

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