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OTCDeal Customer Service Phone, Email, Contacts

OTCDeal
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otcdeal.com
otcdeal.com

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1.0 4 Reviews

How responsive is OTCDeal's customer service?

0 Resolved
4 Unresolved
Absolutely frustrating 🫠
It's quite possible that OTCDeal is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by OTCDeal's silence.
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OTCDeal reviews and complaints 4

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Newest OTCDeal reviews and complaints

ComplaintsBoard
M
6:27 am EST

OTCDeal Don't do business with OTCDeal

After I made my order I was expecting to get a tracking number, but never received it. I also did not receive a payment confirmation. It took them forever to deliver my order. While I was waiting for my order to arrive I tried to contact OTCDeal several times but they never replied. Finally my order showed up but one item was missing. I did not even bother to contact them again because I know they will ignore me.

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Rabecca168
, US
Sep 19, 2018 3:29 am EDT

OTCDeal.com has updated. It providing best deals and on time delivery. 90% improved now.

Thank you

ComplaintsBoard
E
12:04 am EDT

OTCDeal Do not order anything from this scam company!

In early June I've made an order for several items and till now I received nothing. OTCDeal charged my card immediately and they never shipped the product. I called their customer service and asked what was going on and they promised to resolve my issue as soon as possible.
They did nothing and when I called again they did not reply. I also sent many emails but it got me nowhere.
Do not order anything from this scam company!

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O
Otc Deal
, US
Sep 03, 2016 2:20 pm EDT

Dear Customer,

We apologize for the inconvenience caused. OTCDEAL is a genuine company. Customers are our first priority. Every customer is important for us. We have improved our services.

Customer care
otcdeal

ComplaintsBoard
U
12:15 am EDT

OTCDeal No order!!

I've ordered something from this website and it did not arrive! I don't know what to do and how to get my money back!
They do not respond to my messages and there is no way to reach these guys!
I highly recommend everyone to stay away from this scam!
They take money very quickly but they do not deliver anything! Buy from another shop and don't waste your money here!
OTCDeal is a scam!

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Rabecca168
, US
Sep 19, 2018 3:33 am EDT

OTCDeal.com has improved. Otcdeal provides:

Best deals
On time delivery
90% improved now
Increased Warehouse capacity

Thank you

Is OTCDeal legit?

Our verdict: OTCDeal's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate OTCDeal's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

OTCDeal earns 65% level of Trustworthiness

Good Credibility Notice: OTCDeal rated around 65% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for OTCDeal. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of OTCDeal's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Otcdeal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Otcdeal.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The otcdeal.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
P
1:20 am EDT

OTCDeal seems like a scam. I do not recommend otcdeal.

Bought an product from OTCDeal and did not receive any information about my order. There was no payment confirmation and no tracking number. Emailed them and there was no response. The finally replied only a week later and said that my order was not in stock and they'll contact me as soon as it gets shipped.
After weeks of waiting I emailed again and nothing. Tried their online live chat and nothing there either. Seems like a scam. Do not buy anything from OTCDeal!

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Rabecca168
, US
Sep 19, 2018 3:30 am EDT

OTCDeal.com has updated. Otcdeal provides best deals and on time delivery. 90% improved now.

Thank you

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Contact OTCDeal customer service

Phone number

+1 (248) 308-1010

Website

otcdeal.com

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