Orgreenic pancake flip pan / Toxic fumes

1 Fairfield NJ, United States
Contact information:

I purchased this pan and followed directions for seasoning. Shortly I noticed it would give off noxious fumes while cooking- even at med to very low temp on a gas flame. I really like the pan otherwise so hoped if I continued to use it the fumes would go away but they have not. After much persistence I was finally able to speak with a customer service agent at the company but the he insisted they had no other complaints about fumes. His only solution was to have me return the pan with an $8 check and they would send me a new one in 4-6 weeks. The only problem with that is after paying to ship the pan both directions it will end up costing me the same as what I paid originally and now I'll be out $30 and I still have no way of knowing if the new pan will have the same problem.

Apr 29, 2014

Post your comment