O'Reilly Auto Parts review: bad parts! 16

I purchased a new battery on 9/27/2022 from 5160 E Belknap, Haltom City, Tx 76117 and it says on the receipt 2 year limited warranty. I was told I had to purchase a new battery on 9/18/2023 from 1220 Long Avenue.

Google says pick up in store today 16 dollars. Store says no charge $40.10. What's up with that?

This employee I speak of works in the Saukville, WI 53080 store.

I found this woman to be rude with a smart [censored] know it all attitude.

I don't want the part and would like to refuse it, but like last time, I was charged shipping for a part that wasn't correct and I am certain I will be charged again. I won't ever do business there again.

That is bad. You announce that you are bringing out m2 ornaments. So i stop and 2 stores close to me to find out the store manager and or employees take all the good ones. First store i go in and so i ask and he tells me yea right here but i took all the chevy. Then how do we get any good ones if they take them all.

Need to exchange battery won't stay charged but lost my receipt how can i get another battery replacement. I'm at [protected] my name is Michael Fields.

I was told my part would be in seven days ago and I have still not received it a ecm for a 1990 Dodge b250 ram can with a, , 5.9 I've called several times and no results

Need help with the transaction

Nome quisieron canbiar ls frenos de mi carro i tinen garantia de por vida i me dijeron qe no porqe tinen qe eatar qe brados eso no es justo si dise garantia de por vida tinen qe canbiarlos i me asen ruidos al frenar i el dela tienda dijo qe no podia ni si quiera rebiso los frenos bien solo dijo qe no se podia repito la grantia era depor vida

The assistant manager James has been driking and smoking week on the job. James reeks of alcohol every time I go in which is very unprofessional and shouldn't happen regaurdless.

smoking weed*

The O'Reilly Location I am referring to is 3410 Texas PKWY Missouri City, Tx 77489
The service was very horrible. The employers are rude, and disrespectful. Needs better management.

Well, my comment is ... find out all warranty information before purchasing any parts from any store ! Also, if you only replace one item, you are risking it breaking down again. You must replace all parts involved. Not just a compressor. Check into that, and you might see that it's not the part that's the problem consistently, it's due to other faulty parts my friend.

it probably shouldnt have been warrantied at all did you replace orifice tube and clean the system these are required for warranty if you put a new part in a dirty system its bound to break again

Have you ever tried to file a labor claim with OReillys...try 3 months wait and that is with daily calls. As a car repair shop trust me...DO NOT USE OREILLYS PARTS.

Why did you have to pay $300 to replace it in the same year? The part comes with a 1yr warr. if you purchase all the required items (Drier and Orfice Tube) and flush the system out before installing. And every shop I have ever been to have at least a 1yr labor warr. The shop should have done the job for free and then filed a labor claim with the manufacture (with assistance from O'Reilly's).

They did us the same way. They spend millions on racing BS and treat customers like crap. I won't use them for anything.