Oreedoo — router; about my internet connection
I am a loyal customer of Oreedoo Kuwait. Currently I was double charged by them from 400GB at 6KD per month. while I am not aware, it was charged to 15 KD per month and because I am paying online, I paid the bill as I need internet connection. After paying I wasn't reconnected again. I waited for 2 days, as I presume it might come. Until I called up, and It was promised they will fixed it and will be reconnected after 48 hours. How many days since then, my internet wasn't reconnected and my Bill keep increasing without any usage at all.
Please I need your help. I want to report to authorities and file a formal complaint for deceiving me.