Oreck Vacuum / Bad service
After purchasing an Oreck vacuum last year I decided recently to get new carpeting ... Frez'e style, which is a twisted short shag, less than an inch long. To my dismay I found that I couldn't move it forward or backward due to the suction ... the vacuum doesn't have any lever for adjustment. So I called Oreck and asked them if they had some kind of alterations to fit the vacuum wheels to adjust it for my carpeting ... he said that they did not and noted that they've been experiencing this problem for over a year since the Frez'e carpeting has been put on the market, but the designers hasn't come up with a solution. So I'm stuck with a $400 vacuum that I can't use. What a shame ... a costly one
I want other consumers to be aware that if they decide to buy an Oreck they need to know that it's only good on the cheaper carpets that are flat with little pile ... because the vacuum is not adjustable.